Could you try it from safe mode, or rename the exe to com
Doesn't work in safe mode or renaming to com
One option when my computer starts is "Press F11 to recover"
I tried this. Loads up CyberLink PowerRecover
Never heard of it. Must have come installed with the laptop.
Then gives me option to "Restore to HDD with backed up user data "
Next it gives Summary
image path: E\RECOVER\factory.wsi
restoration mode: with backed up user data
I didn't go any further. Should I give it a go and hope it allows me to restore the backup I have on my external hard drive?