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"slide out ad" bottom right corner of IE 9 [Closed]


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#1
skmax

skmax

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Laptop - Windows 7 - IE 9 - getting a "slide out" add in the bottom right corner of IE 9. Also experiencing page redirects to unwanted sites on occasion. Started a "Recommended for you" ad, but no longer says recommended for you. Tried Spybot S&D and Malwarebytes - no help. SS&D won't "immunize" the Global hosts files (even though I'm running as administrator). Have also tried to edit and save the hosts file myself, but it won't let me even after changing the properties from read only.

I have run OTL - pasted below (or attached). Please forgive me if I've done something wrong. Desperate for help.

OTL logfile created on: 6/26/2012 9:24:56 PM - Run 1
OTL by OldTimer - Version 3.2.53.0 Folder = C:\Users\Kristi\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 1.92 Gb Available Physical Memory | 50.55% Memory free
7.60 Gb Paging File | 5.50 Gb Available in Paging File | 72.30% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 392.74 Gb Free Space | 87.08% Space Free | Partition Type: NTFS

Computer Name: KRISTI-PC | User Name: Kristi | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/06/26 21:24:24 | 000,596,992 | ---- | M] (OldTimer Tools) -- C:\Users\Kristi\Downloads\OTL.exe
PRC - [2012/03/27 18:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\ccsvchst.exe
PRC - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2011/04/23 16:29:20 | 000,235,168 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10p_ActiveX.exe
PRC - [2010/08/26 16:45:22 | 001,853,248 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2010/08/20 18:53:08 | 000,689,472 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/08/19 19:06:56 | 000,487,562 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2010/07/01 15:10:26 | 002,533,400 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/07/01 15:10:22 | 000,325,656 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/03/05 16:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/01/26 15:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe


========== Modules (No Company Name) ==========

MOD - [2012/06/13 03:36:40 | 014,325,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\517358eb2fd962a942dd1ea6afc5b93e\PresentationFramework.ni.dll
MOD - [2012/06/13 03:36:25 | 012,433,920 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\009c50fb69919b90fb233cb4c35d0ad7\System.Windows.Forms.ni.dll
MOD - [2012/06/13 03:36:18 | 001,591,808 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\ebefde27b0ef7f39bb49c493b34a602c\System.Drawing.ni.dll
MOD - [2012/06/13 03:36:08 | 012,218,880 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\e9d0ba41128f363f2390c7e630129c2b\PresentationCore.ni.dll
MOD - [2012/05/13 16:16:10 | 000,368,128 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\fc626095c194be137bceb219934b06a7\PresentationFramework.Aero.ni.dll
MOD - [2012/05/13 16:15:07 | 003,325,952 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\b68fdf2c95b93fc5006a092c11eed07c\WindowsBase.ni.dll
MOD - [2012/05/13 16:15:01 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\5c85c9c42e1b8a8760de82ecb4c7d582\System.Xml.ni.dll
MOD - [2012/05/13 16:14:58 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\cb079eab134fd1a752ad91db13274110\System.Configuration.ni.dll
MOD - [2012/05/13 16:14:57 | 007,952,384 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\2ebb3c259eab50af565e3a8dba6ad20e\System.ni.dll
MOD - [2012/05/13 16:14:51 | 011,490,816 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\5858678a79aae31262b0214424245d06\mscorlib.ni.dll
MOD - [2011/02/06 11:32:14 | 000,067,872 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2010/08/11 19:19:34 | 000,077,024 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
MOD - [2010/08/11 19:19:32 | 000,109,792 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
MOD - [2010/08/11 19:19:32 | 000,072,928 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
MOD - [2010/08/11 19:19:30 | 000,232,672 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
MOD - [2010/08/11 19:19:30 | 000,126,176 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
MOD - [2010/08/11 19:19:30 | 000,119,008 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
MOD - [2010/08/11 19:19:28 | 000,023,776 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STBRCCServCLR.dll
MOD - [2010/08/11 19:19:28 | 000,023,776 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftBRCCPiped.dll
MOD - [2010/08/11 19:19:26 | 001,121,504 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/09/28 13:32:44 | 000,911,872 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe -- (WiMAXAppSrv)
SRV:64bit: - [2010/09/28 13:27:06 | 000,606,720 | ---- | M] (Red Bend Ltd.) [Auto | Running] -- C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe -- (DMAgent)
SRV:64bit: - [2010/03/05 11:26:38 | 001,425,168 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe -- (EvtEng) Intel®
SRV:64bit: - [2010/03/05 11:07:58 | 000,340,240 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe -- (MyWiFiDHCPDNS)
SRV:64bit: - [2010/03/05 11:06:22 | 000,831,760 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe -- (RegSrvc) Intel®
SRV:64bit: - [2009/12/29 15:19:12 | 000,873,248 | ---- | M] (Broadcom Corporation.) [Auto | Running] -- c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe -- (btwdins)
SRV:64bit: - [2009/11/17 21:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2012/03/27 18:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\ccSvcHst.exe -- (NIS)
SRV - [2011/10/21 16:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2010/11/27 08:01:38 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/08/20 18:53:08 | 000,689,472 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2010/07/01 15:10:26 | 002,533,400 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2010/07/01 15:10:22 | 000,325,656 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/03/29 01:28:38 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/03/29 01:28:30 | 001,092,728 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/03/29 01:06:25 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/03/29 01:03:27 | 000,737,912 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/03/29 01:03:27 | 000,037,496 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2012/03/23 07:47:46 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/03/01 01:54:38 | 000,022,896 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/11/29 17:44:29 | 000,167,048 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\ccsetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2011/08/16 01:51:40 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1307010.005\symds64.sys -- (SymDS)
DRV:64bit: - [2011/03/11 01:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/09/20 14:11:28 | 000,175,104 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpmp.sys -- (bpmp) Intel® Centrino®
DRV:64bit: - [2010/09/20 14:11:22 | 000,081,920 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpusb.sys -- (bpusb)
DRV:64bit: - [2010/09/20 14:11:18 | 000,071,168 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpenum.sys -- (bpenum)
DRV:64bit: - [2010/08/12 11:51:30 | 000,175,168 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2010/07/20 08:40:38 | 010,603,904 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/06/21 18:15:54 | 000,287,232 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2010/06/01 04:05:06 | 007,689,216 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETw5s64.sys -- (NETw5s64) Intel®
DRV:64bit: - [2010/05/07 14:19:58 | 000,245,792 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/05/07 05:44:32 | 000,321,584 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/03/30 22:58:06 | 000,132,648 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btwavdt.sys -- (btwavdt)
DRV:64bit: - [2010/03/30 22:58:06 | 000,098,344 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btwaudio.sys -- (btwaudio)
DRV:64bit: - [2010/03/30 22:58:06 | 000,053,800 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btusbflt.sys -- (btusbflt)
DRV:64bit: - [2010/03/30 22:58:06 | 000,035,104 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btwl2cap.sys -- (btwl2cap)
DRV:64bit: - [2010/03/30 22:58:06 | 000,021,160 | ---- | M] (Broadcom Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\btwrchid.sys -- (btwrchid)
DRV:64bit: - [2010/03/03 22:51:40 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/02/27 08:02:12 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2009/12/22 12:18:50 | 000,074,280 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2009/09/17 15:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 04:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2012/06/26 18:40:53 | 002,068,600 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\VirusDefs\20120626.002\ex64.sys -- (NAVEX15)
DRV - [2012/06/26 18:40:53 | 000,120,440 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\VirusDefs\20120626.002\eng64.sys -- (NAVENG)
DRV - [2012/06/18 19:01:13 | 001,161,376 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\BASHDefs\20120619.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2012/06/14 13:39:24 | 000,509,088 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\Definitions\IPSDefs\20120626.001\IDSviA64.sys -- (IDSVia64)
DRV - [2012/06/08 16:02:32 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2012/05/31 09:12:42 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {5DF53AE4-5009-48A7-8F37-5E0EAC4B618B}
IE:64bit: - HKLM\..\SearchScopes\{5DF53AE4-5009-48A7-8F37-5E0EAC4B618B}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {F480CBA7-812A-4F04-8A30-38F565F2E7D5}
IE - HKLM\..\SearchScopes\{F480CBA7-812A-4F04-8A30-38F565F2E7D5}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.co...ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = [Binary data over 100 bytes]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\SearchScopes,DefaultScope = {EFA87BB4-9A7B-4C50-9736-E9ABDBC6BDCC}
IE - HKCU\..\SearchScopes\{EFA87BB4-9A7B-4C50-9736-E9ABDBC6BDCC}: "URL" = http://www.google.co...ie7&rlz=1I7GGLD
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_33: C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\IPSFFPlgn\ [2012/02/13 17:48:52 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.1.2\coFFPlgn\ [2012/06/26 21:01:57 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2012/02/13 17:27:43 | 000,001,398 | RHS- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O1 - Hosts: 108.163.215.51 www.google-analytics.com.
O1 - Hosts: 108.163.215.51 ad-emea.doubleclick.net.
O1 - Hosts: 108.163.215.51 www.statcounter.com.
O1 - Hosts: 67.215.245.19 www.google-analytics.com.
O1 - Hosts: 67.215.245.19 ad-emea.doubleclick.net.
O1 - Hosts: 67.215.245.19 www.statcounter.com.
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.7.1.5\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelWireless] C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe (Intel® Corporation)
O4:64bit: - HKLM..\Run: [IntelWirelessWiMAX] C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe (Intel® Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe (Dell, Inc.)
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - HKLM..\RunOnce: [DSUpdateLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe (Dell)
O4 - HKLM..\RunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\ToasterLauncher.exe ()
O4 - Startup: C:\Users\Kristi\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8:64bit: - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm ()
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9:64bit: - Extra Button: @c:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9:64bit: - Extra 'Tools' menuitem : @c:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra 'Tools' menuitem : Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm ()
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000008 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: arpstatebank.com ([www] http in Trusted sites)
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_21)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_21)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O16 - DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.94.156.1 68.94.157.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{67FD06B3-D888-4164-9C57-571A1BBF2AA1}: DhcpNameServer = 68.94.156.1 68.94.157.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EBC479CC-A875-4A79-9E0B-55CF9646C582}: DhcpNameServer = 68.12.8.212
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/06/26 21:05:30 | 000,000,000 | ---D | C] -- C:\Users\Kristi\AppData\Local\CrashDumps
[2012/06/26 17:17:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2012/06/25 22:33:07 | 000,000,000 | ---D | C] -- C:\Users\Kristi\AppData\Roaming\Malwarebytes
[2012/06/25 22:32:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/06/25 22:32:58 | 000,024,904 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2012/06/25 22:32:58 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2012/06/25 22:32:58 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012/06/25 22:08:12 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy
[2012/06/25 22:08:09 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2012/06/25 22:08:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy
[2012/06/23 15:21:32 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell Support Center
[2012/06/23 15:21:09 | 000,000,000 | ---D | C] -- C:\Program Files\Dell Support Center
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/06/26 21:23:00 | 000,000,564 | ---- | M] () -- C:\Windows\tasks\PCDoctorBackgroundMonitorTask.job
[2012/06/26 21:08:03 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/06/26 21:08:03 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/06/26 21:06:17 | 003,326,344 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/06/26 21:06:17 | 001,090,704 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/06/26 21:06:17 | 001,047,896 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/06/26 21:00:45 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/06/26 21:00:38 | 3061,202,944 | -HS- | M] () -- C:\hiberfil.sys
[2012/06/26 17:08:33 | 000,000,506 | ---- | M] () -- C:\Windows\tasks\SystemToolsDailyTest.job
[2012/06/25 22:32:59 | 000,001,115 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/06/25 22:08:12 | 000,001,288 | ---- | M] () -- C:\Users\Kristi\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2012/06/25 22:08:12 | 000,001,264 | ---- | M] () -- C:\Users\Kristi\Desktop\Spybot - Search & Destroy.lnk
[2012/06/13 03:35:07 | 000,414,656 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/06/10 23:11:27 | 000,162,148 | ---- | M] () -- C:\Users\Kristi\Desktop\studentreport061012.tsv
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/06/25 22:32:59 | 000,001,115 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/06/25 22:08:12 | 000,001,288 | ---- | C] () -- C:\Users\Kristi\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2012/06/25 22:08:12 | 000,001,264 | ---- | C] () -- C:\Users\Kristi\Desktop\Spybot - Search & Destroy.lnk
[2012/06/23 15:22:13 | 000,000,564 | ---- | C] () -- C:\Windows\tasks\PCDoctorBackgroundMonitorTask.job
[2012/06/23 15:21:53 | 000,000,506 | ---- | C] () -- C:\Windows\tasks\SystemToolsDailyTest.job
[2012/06/10 23:11:27 | 000,162,148 | ---- | C] () -- C:\Users\Kristi\Desktop\studentreport061012.tsv
[2011/04/09 15:00:27 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2010/11/27 09:19:03 | 000,870,560 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin
[2010/11/27 09:19:03 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/11/27 09:19:03 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/11/27 09:19:02 | 000,104,796 | ---- | C] () -- C:\Windows\SysWow64\igfcg575m.bin
[2010/11/27 09:19:01 | 000,127,868 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng575.bin

========== LOP Check ==========

[2011/04/06 14:37:07 | 000,000,000 | ---D | M] -- C:\Users\Kristi\AppData\Roaming\Leadertech
[2012/06/23 15:19:17 | 000,000,000 | ---D | M] -- C:\Users\Kristi\AppData\Roaming\PCDr
[2012/06/26 21:23:00 | 000,000,564 | ---- | M] () -- C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
[2009/07/14 00:08:49 | 000,025,412 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2012/06/26 17:08:33 | 000,000,506 | ---- | M] () -- C:\Windows\Tasks\SystemToolsDailyTest.job

========== Purity Check ==========



< End of report >
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#2
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post the appropriate logs in the Malware Removal forum and wait for help.

Hi and welcome to Geeks to Go. :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:

  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Windows 7 Advice:

All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.

The Operating System in use comes with a inbuilt utility called User Access Control(UAC) when prompted by this with anything I ask you to do carry out please select the option Allow.

Before we start:

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Service Pack Advice:

Are you aware your machine does not have Windows 7 Service Pack One installed? Either way we can download/install this once I am satisfied your machine is malware free. This is merely for your information etc as having the aforementioned installed will actually increase your machines overall security. Do not however be tempted to install it yourself as this would actually hinder the actual malware removal process and the district probability would create more problems at present.

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please go here and download ERUNT.
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Right-click on erunt-setup.exe and select Run as Administrator to Install ERUNT by following the prompts.
  • Use the default install settings but say no to the portion that asks you to add ERUNT to the Start-Up folder.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
Note: If it is necessary to restore the registry, open the backup folder and start ERDNT.exe

Disable Spybot's TeaTimer:

This is so it will not hinder the actual malware removal process. How to do so as follows...

  • Open Spybot-S&D in Advanced Mode.
  • If it is not already set to do this go to the "Mode" menu and select "Advanced Mode".
  • On the left hand side, click on "Tools".
  • Then click on the Resident Icon in the List.
  • Uncheck "Resident TeaTimer" and OK any prompts.
  • Restart your computer.
Note: Any problems with the above, merely uninstall Spybot via Programs and Features in the Control Panel.

Re-scan with OTL:

Please move OTL.exe to the desktop, it is currently residing here:-

C:\Users\Kristi\Downloads\OTL.exe

Delete any logs OTL remaining, they may be in your downloads folder for example, empty the Recycle Bin and then...

  • Right-click on OTL.exe and select Run as Administrator to start OTL.
  • Ensure Include 64bit Scans is selected.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
  • Please post the contents of these 2 Notepad files in your next reply.
When completed the above, please post back the following in the order asked for:

  • How is your computer performing now, any further symptoms and or problems encountered?
  • Both OTL logs. <-- Post them individually please, IE: one Log per post/reply.

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#3
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,684 posts
Due to lack of feedback, this topic has been closed.

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