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#1
40vern

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hello,
i have an old hp that i notice it will freeze after it sits for a while. the computer works very good but if i let it sit it will hang up. it will go to screen saver for several minutes then it will go back to the last page that i was looking at and then it will freeze.

i will apreciate all advice i can get.
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#2
rshaffer61

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Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press Enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here


We will advise after studying the log.



Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.










Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.


Attach it to your next reply
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#3
40vern

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i could not copy the winlogon like i wanted to so i tried to take 3 screen shots of them. this is as far as i can get tonight. if you need more info please let me know. glad to see you still in business and doing good.
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#4
40vern

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file 2
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#5
40vern

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number 3
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#6
40vern

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i have not run auto run yet. i was waiting on a reply on the other scan.
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#7
rshaffer61

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I may have you run it again but for now I would like to see the Autoruns. :thumbsup:
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#8
40vern

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ok i followed the instructions and deleted the files that you ask me to do. when i try to add the attachment as you asked i keep getting an error that sais file to large to upload
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#9
rshaffer61

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Common mistake by a lot of people.I am willing to bet you didn't save it as a TXT file but instead it aved as the default ARN file. Redo the steps and make sure you get this line in the instructions:

5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.


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#10
40vern

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ok i want to let you know the steps that i am taking to see if i am doing this the correct way.
i click on auto runs under your name
then i click on auto runs and autorunsc
click on open
click on file
click on extract all
after i do this i do not see the file autoruns.exe that you ask me to click on.
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#11
rshaffer61

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Are you looking at it on your desktop or in a folder? If in a folder look for the one that is a application file. If on the desktop it will simply be called AutoRuns.
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#12
40vern

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now i get a message saying autorun.arn file too large to upload
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#13
rshaffer61

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You have to save the autorun file as txt file. The default arn file type is always to big to attach.
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#14
40vern

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maybe this is the file that you need? if not i will try something else.

Attached Files


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#15
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:

+ "Adobe ARM"
X "iTunesHelper"
X "QuickTime Task"
+ "SunJavaUpdateSched"
X "OpenOffice.org 3.3.lnk"






When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
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