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Bad-Pool-Header Blue Screen Windows Vista Home Premium 64-bit OS


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#1
sfivers

sfivers

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The past 2 days I've gotten a blue screen with a "Bad-Pool-Header" error message. The computer has shut itself down and seems to reboot OK, until the next day - when I get another BSOD and same error message. How serious is this? Is my hard drive going? Can this be fixed or should I be looking to replace my laptop? Following is some info regarding properties for my laptop:

Windows Vista Home Premium
Copyright 2007 Microsoft Corporation
Service Pack 2
HP Pavilion dv6 Notebook PC
Processor: Intel Core2 Duo CPU T6400 @ 2.00 GHz 2.00 GHz
Memory: 4GB
System type: 64-bit
Product ID: 89583-OEM-7332157-00061
Local Disk ©: 181 GB free of 285 GB
Recovery (D): 1.97 GB free of 12.4 GB

Thanks for your help.
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#2
Computerpete

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What you need to do is reboot your computer while doing so press F8 or whatever gets you in to the boot screen then first try with safe mode if that doesn't work try last known good configuration
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#3
rshaffer61

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It would help to have the complete error message so I am going to suggest the following for you.

  • Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
  • Double-click VEW.exe
  • Under 'Select log to query', select (as appropriate):
    • Application
    • System
  • Under 'Select type to list', select (as appropriate):
    • Error
    • Information
    • Warning
Then use the 'Date of events' or 'Number of events' as follows:

Either:
  • Click the radio button for 'Number of events'
    Type 3 in the 1 to 20 box (or any number from 1 to 20)
    Then click the Run button.
    Notepad will open with the output log.

  • Click the radio button for 'Date of events'
    In the From: boxes type today's date (presuming the crash happened today) 29 06 2012
    In the To: boxes type today's date (presuming the crash happened today) 29 06 2012
    Then click the Run button.
    Notepad will open with the output log.
Please post the Output log in your next reply
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#4
rshaffer61

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Are you still having problems with your issue?
It has been 28 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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#5
sfivers

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I rebooted my computer while pressing F8 and choose "last known good configuration" when the reboot screen options appeared. Since doing that, I have not had another blue screen. Thanks to everyone who responded to my problem!
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#6
rshaffer61

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That is great to hear and thank you for the update. Congratulations sfivers. :rockon: for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :thumbsup: :ph34r:
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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