Can't access Google.com in any browser [Solved]

#31 Aquabat64x

Group: Member
Posts: 43
Joined: 29-November 06

Posted 06 July 2012 - 07:53 AM

Compaq Presario SR2170NX

#32 Essexboy

Group: GeekU Moderator
Posts: 55,503
Joined: 31-May 06

Posted 06 July 2012 - 08:14 AM

Unfortunately HP does not allow that ype of recovery, the only option is a full restore..

Have a look and think about what is stated on this page and let me know your thoughts

#33 Aquabat64x

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Posts: 43
Joined: 29-November 06

Posted 06 July 2012 - 11:03 PM

hhhhmmm...bummer, I was afraid that's where all this was heading
well gonna find my software and drivers n such and back up some files then

#34 Essexboy

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Posts: 55,503
Joined: 31-May 06

Posted 07 July 2012 - 04:41 AM

THere is one final possible option

Download and install the MS update from here

This will update the root certificates and may just may repair the problem

#35 Aquabat64x

Group: Member
Posts: 43
Joined: 29-November 06

Posted 10 July 2012 - 05:42 AM

nope, didn't work

didn't even think it open the file
it thought about it for a moment...but there wasn't any kinda program that started

#36 Essexboy

Group: GeekU Moderator
Posts: 55,503
Joined: 31-May 06

Posted 10 July 2012 - 08:34 AM

I am sorry that we are unable to resolve this simply, but once the certificates are corrupted you are on a hiding to nothing

#37 Aquabat64x

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Posts: 43
Joined: 29-November 06

Posted 11 July 2012 - 07:05 AM

no worries
you were a great help
thnx a bunch

#38 Essexboy

Group: GeekU Moderator
Posts: 55,503
Joined: 31-May 06

Posted 14 July 2012 - 08:11 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Can't access Google.com in any browser [Solved] - Geeks to Go Forums