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does this comp have a hidden virus? [Solved]


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#31
greghoffman

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there is a restore point from 7-10-2012, should i have about 10% for storage or more?
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#32
Essexboy

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About 10% is OK

Could you now try to create a restore point manually
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#33
greghoffman

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it worked. thank you so much.
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#34
Essexboy

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Do we have any outstanding problems now ?
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#35
greghoffman

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no sir, just need all these extra programs removed.
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#36
Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Just delete Farbar service scanner from the desktop

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.


SPRING CLEAN

To manually create a new Restore Point
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:
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#37
greghoffman

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and i must tell you, i am very grateful for your services. i hope all is well in darkest cornwall.

thank you very nuch.
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#38
greghoffman

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will this also delete the hitman & mgtools programs?
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#39
Essexboy

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My pleasure, wet and windy at the moment :lol:
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#40
greghoffman

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upper 90's and NO RAIN...poor farmers here
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#41
Essexboy

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No that will not remove Hitman or MG tools... What programmes were in MGtools ?
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#42
greghoffman

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it was a tool from the other help website. i only downloaded them to the desktop, but they nay have some logs hidden somewhere on the machine
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#43
Essexboy

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If you still have OTL then

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image

    :OTL
    [2012/07/08 10:37:40 | 000,000,000 | ---D | C] -- C:\MGtools
    [2012/07/08 10:29:02 | 000,000,000 | ---D | C] -- C:\Program Files\HitmanPro
    [2012/07/08 10:27:34 | 008,834,304 | ---- | C] (SurfRight B.V.) -- C:\Users\greg & jacki\Desktop\HitmanPro36_x64.exe
    [2012/07/08 10:27:11 | 000,000,000 | ---D | C] -- C:\ProgramData\HitmanPro
    [2012/07/08 10:36:26 | 000,001,668 | ---- | M] () -- C:\Users\greg & jacki\Desktop\hitmanpro.xml
    [2012/07/08 10:27:48 | 008,834,304 | ---- | M] (SurfRight B.V.) -- C:\Users\greg & jacki\Desktop\HitmanPro36_x64.exe
    [2012/07/08 10:10:08 | 001,669,749 | ---- | M] () -- C:\Users\greg & jacki\Desktop\MGtools.exe
    [2012/01/02 17:58:13 | 000,018,064 | ---- | C] () -- C:\Windows\SysWow64\drivers\MaxTdss.sys

    :Commands
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

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#44
greghoffman

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i must run out for a bit. i'll be back later, thank you again.
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#45
greghoffman

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everything seems fine on this machine so far...thank you

do i need to do anything to the other laptop ( #1) ?
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