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All Downloads Say They Are a Virus [Solved]


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#31
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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Hi. :)

It appears your current Adobe Reader is out of date also, so uninstall that please, then:-

New Adobe Reader Installation:

  • Go here and click on AdbeRdr1013_en_US.exe to download the latest version of Adobe Reader.
  • Save this file to your desktop and run it to install the latest version of Adobe Reader.
  • After the new Reader is installed, Open Adobe Reader X. (Right click and Run as administrator in with Vista)
  • OK the license.
  • Click on Edit and select Preferences.
  • On the Left, click on the Javascript category and Uncheck Enable Acrobat Javascript.
  • Click on the Security (Enhanced) category and Uncheck Automatically trust sites from my Win OS security zones.
  • Click on the Trust Manager category and Uncheck Allow opening of non-PDF file attachments with external applications.
  • Click the OK button
New Java Installation:

  • Click here to visit Java's website.
  • Scroll down to Java SE 7u5. Click on JRE Download.
  • Check (tick) Java SE Runtime Environment 7u5 License Agreement box.
  • Click on jre-7u5-windows-i586.exe link next to Windows x86 Offline to download it and save this to your desktop.
  • Right-click on on jre-7u5-windows-i586.exe and select Run as Administrator to install Java.
Next:

Let myself know when completed the above and if any further issues remaining. If not we will clean up all tools used during the Malware Removal process and I will provide some advice about online safety etc.
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#32
yoursangoma

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Installations finished. Don't notice any issues.
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#33
Dakeyras

Dakeyras

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Hi. :)

Installations finished. Don't notice any issues.

Good...

Congratulations your computer appears to be malware free!

Now I have some tasks for your good self to carry out as part of a clean up process and some advice about online safety.

Importance of Regular System Maintenance:

I advice you read both of the below listed topics as this will go a long way to keeping your Computer performing well.

Help! My computer is slow!

Also so is this:

What to do if your Computer is running slowly

Uninstall ComboFix:

  • Click on Start(Vista Orb) >> Run...
  • Now type in ComboFix /Uninstall into the and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image
Clean up with OTL:

  • Right-click OTL and select Run as Administrator to start the program.
  • Close all other programs apart from OTL as this step will require a reboot.
  • On the OTL main screen, depress the CleanUp button.
  • Say Yes to the prompt and then allow the program to reboot your computer.
The above process should clean up and remove the vast majority of scanners used and logs created etc.

Any left over merely delete yourself and empty the Recycle Bin.

Reset the System Restore points:

Create a new, clean System Restore point:-

  • Right click on Computer and select Properties >> System protection >> Create.
  • Give this restore point a descriptive name and click Create.
  • When done, click Apply >> OK.
Note: Do not clear infected/old System Restore points before creating a new System Restore point first!

Flush Old System Restore points:-

  • Right click on Computer and select Properties >> System protection.
  • (untick) Vista C system box an click Turn off system restore then Apply >> OK.
  • Restart your computer.
  • Navigate back to System protection >> (tick) Vista C system box >> Apply >> OK
Now some advice for on-line safety:

Malwarebyte's Anti-Malware:

This is a excellent application and I advise you keep this installed. Check for updates and run a scan at least once per week.

As in scan wise...a quick scan and a actual full scan the minimum of say every two weeks etc...

Other installed security software:

Your presently installed security application, Microsoft Security Essentials automatically checks for updates and downloads/installs them with every system reboot and or periodically if the machine is left running providing a internet connection is active.

Note: Updates are also available via checking with Windows Update manually etc.

I advise you also run a quick scan with this also at least once per week and a actual full scan the minimum of say every two weeks etc..

Keep your system updated:

Microsoft releases patches for Windows and other products regularly:

  • Click on Start(Vista Orb) >> All Programs >> Windows Update.
  • In the navigation pane, click Check for updates.
  • After Windows Update has finished checking for updates, click View available updates.
  • Click to select the check box for any found, then click Install.
  • When completed Reboot(restart) your computer if not prompted to do so.
Be careful when opening attachments and downloading files:

Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
Never open emails from unknown senders.
Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Stop malicious scripts:

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Avoid Peer to Peer software:

P2P may be a great way to get lots of seemingly freeware, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. My advice is avoid these types of software applications.

Hosts File:

A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your computer will look up the website's IP address before you can view the website.

Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

Here are some Hosts files:

Only use one of the above!

Install WinPatrol:

WinPatrol alerts you about possible system hijacks, malware attacks and critical changes made to your computer without your permission.

Download it from here.

You can find information about how WinPatrol works here.

Check your third party software is upto date:

Via visting the Secunia Online Software Inspector periodically.

Next:

This is a very helpful/useful set of advice from Microsoft: Safety & Security Center

Any questions? Feel free to ask, if not stay safe!
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#34
yoursangoma

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Thank you for all of your help! It is greatly appreciated!
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#35
Dakeyras

Dakeyras

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You're most welcome!

--------------

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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