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Cannot renew IP


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#1
Delzra

Delzra

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This morning my computer could connect just fine to the internet as soon as I started up. I came back from lunch and I couldn't connect and when I tried to repair it I got a message that said the IP address could not be renewed.

Attached is system info and ipconfig/all

Any help on this is much appreciated. Thanks.

Attached Thumbnails

  • ip config command prompt.JPG
  • sys info.JPG

Edited by Delzra, 03 July 2012 - 08:34 PM.

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#2
Ztruker

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Need some information.

Make and model number of the computer.
Laptop / Desktop.
Wired / Wireless connection.
Do you have a router or are you connected directly to your ISP's modem?

Try power cycling the modem, router (if you have one) and computer.

1. Power down the computer, unplug the power to the modem and router.
2. Power on the modem, wait a minute or so until it completely boots.
3. Power on the router, wait a minuter or so until it completely boots.
4. Power on the computer, see if it connects okay now.

Also, if it's a laptop and you are using wireless, make sure the wireless is on.
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#3
Delzra

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I was going to try to get your help to fix this on my aunt's desktop but she called her tech guy instead and he took out the wireless adapter and left with it. So thanks so much for your reply but I guess we'll never know what was making the thing act up. Sorry :)
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#4
Ztruker

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No problem. Take care.
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