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Rocketfish 5.1 PCI Sound Card (Model: RF-51SDCD)


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#1
K00L

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Okay well first I'm new here, so hello everyone! Second, I tried to get help from their "specialists" but they gave me an answer I already tried or to try reinstalling Windows (I'd like to not lose everything on this computer again) and then said if it doesn't work try Geek Squad, but I'd rather not pay if I can fix this.
I am running Windows XP Professional SP3 on a HP Pavilion a1214n computer. I also have a PNY GTX 560 Ti XLR8 video card, and 3 gigs of RAM. I had recently wiped my computer (actually about a half a year ago now I guess) and deleted some programs taking up space and in hopes of clearing a virus which was afflicting the system (which I killed by the way! Deleted every trace of it, had to do it in Safe Mode because it kept 'reproducing' in a normal start).
Now, my problem (which has been happening ever since I wiped this computer and got this new card, but I never really used ths computer until now, my newer one died). :help: I have a Rocketfish 5.1 PCI Sound card, which are no longer being made, and the current drivers for it. However it doesn't show up in my Sounds and Audio Devices window as a selectable device. I have Modem #1 Line Playback. Now is when it gets even weirder, I actually get sound in some, but not all, programs with my speakers plugged into the card. Under the Hardware tab (things relating to audio only) I have 4 NVIDIA High Definition Audios (having them enable or disabled makes no difference), Rocketfish 5.1 PCI Sound Card, and Audio Codecs. All of the audio drivers are up to date and working properly according to this. My onboard sound doesn't work either, in fact the driver was unknown, but after reinstalling it, it simply vanished. I posted on their website, a forum I visit often, and the Best Buy Q&A. I'll put the links to those in here so you can read what I posted there in case I forgot anything, be warned... I wrote A LOT. Anyway thanks ahead of time! :thumbsup:

Rocketfish Products (This actually has the stuff from both the other places too, but I have edited the ones on the Nexus Forums since posting here)

Best Buy(If it isn't already, go to the second page and the question "Sound in some programs, but not others?")

Nexus Forums

Edit: New info! I was going to play KoA: Reckoning but the sound only works in videos. Like when it shows the companies or the intro video for a new game. In game, in game cut scenes, and the main menu have no sound. Hopefully this can help someone help me.

Edited by K00L, 07 July 2012 - 07:23 PM.

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#2
K00L

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Here is everything I have tried so far:
  • Uninstalling the drivers/software and letting Windows install the driver
  • Uninstalling the drivers/software and reinstalling from the disc
  • Changing Speakers
  • Removing the sound card and trying it in a different PCI slot
  • Disabling other audio drivers/etc in Device manager that sounded like the could conflict (e.g. nVidia High Definition Audio Drivers)
  • Disabling onboard audio in BIOS
  • Updating the driver (already up to date off the CD)
  • Updating my onboard audio driver
  • Going to Sound and Audio Devices

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#3
admin

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Welcome to Geeks to Go! :D

Our site was offline for a couple of days due to a database issue, so sorry for the slow reply.

I understand you're having trouble getting your PCI sound card to work. I'm confused why you need a sound card when it appears your motherboard supports nVidia High Definition Audio? Any reason you aren't using the onboard audio?
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#4
K00L

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Yeah I saw you guys were down for a while.
And for some reason my on-board stopped working. I had the audio driver and everything. If I could get that to work again that would be great! However the last time I tried reinstalling the driver it showed up as unknown (Still said Realtek in the description) and then after a second time it just disappeared. I can reactivate it in BIOs if maybe you could help me get that working. xD This sound card has been a pain.
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#5
admin

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At one time there was a measurable benefit to using a dedicated sound card. However, computers became fast enough that the difference was negligible. While you still might notice a difference in benchmarks, you'll never notice behind the keyboard. I think we should focus on getting your onboard audio working.

I would pull the sound card, and enable the onboard audio.

Next, do you have the latest nForce drivers? http://www.nvidia.com/Download/
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#6
K00L

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Alright I have my sound card out and onboard audio enabled. I don't know if I have the latest or not, I don't even know which one to look at. :wacko:

Also, my little orange Realtek speaker is now showing up in the taskbar again. And its in Devices! It doesn't say the speakers are attached though.

I was following the steps here to see if that would help and I got this error:
"Windows Internet Explorer
One or more ActiveX controls could not be displayed because either:
1) Your current security settings prohibit running ActiveX controls on this page, or
2) You have blocked a publisher of one of these controls.
As a result the page may not display correctly."
I don't even have Internet Explorer installed anymore. This also happens with some other things, like Wild Tangent's games I believe (I tried to start one that came installed with the computer and the window for starting it or other things with Wild Tangent was all messed up after it said that).

The computer picks up when I have headphones plugged in and when I unplug them, but they still don't show up as a playback device. It even says Headphones in the Realtek HD Audio Manager. Not sure if it picks up the speakers, but just like the headphones they still do the works in some programs but not all problem.

Found out what my motherboard is and by that the onboard audio.
P5LP-LE (Limestone)is the motherboard and the audio is Integrated Intel High Definition ™ audio (Azalia)

Edited by K00L, 14 July 2012 - 02:10 PM.

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#7
K00L

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Okay so I found another thing were sound works sometimes. In Borderlands the intros and stuff have sound. But the main menu and in game have no sound. I kind of wonder if I have two problems and one is that it can't "read" certain types of audio? The other being that my computer won't pick up my speakers. Could be that the second one causes the first I guess.

Also still don't know what I'm supposed to be getting from www.nvidia.com/drivers

My computer is 7 years old, so I should probably upgrade sometime... :blush:

Another thing I just tried (read that reinstalling the Applications and Utilities could fix the No Audio Device and missing Volume Control Taskbar Icon) was using the Windows XP CD to reinstall the Applications and Utilities.

Also noticed that in the Realtek HD Audio Manager, it looks like its saying things are always plugged into every sound spot on the back, and the blue Line In port on the front. The only two that appear openare the headphone and mic ports on the front. Another reason I believe this is because upon plugging something in/unplugging something from one of those slots I get the "A jack has been plugged in/unplugged." I don't get this message from any of the back spots. (also this message comes from the Realtek HD Audio Manager taskbar icon)

Edited by K00L, 15 July 2012 - 05:12 PM.

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#8
K00L

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So I found a possible culprit. I was searching for the default volume control, and I found it! It was compressed to an .ex_ and couldn't open. Is there a way to reverse compression on things? Could this be causing my problem?
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