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Touchpad problems!

#1 Nenei

  • Group: Member
  • Posts: 27
  • Joined: 13-August 10

Posted 06 July 2012 - 04:07 PM

I bought a Sony Vaio VPCEH about a month ago, and the touchpad/trackpad isn't working correctly.
Well, about 75% of the time it works. The remaining 25%, the cursor goes in the opposite direction of where I want it to go.
I have an ALPS pointing device and the driver seems to be up-to-date. I have a USB mouse plugged in for when it malfunctions like this, and when I have tap enabled it tends to go crazy and tap when I'm not touching the touchpad at all.
What could be wrong with it?

#2 phillpower2

  • Group: Technician
  • Posts: 9,115
  • Joined: 25-August 09

Posted 07 July 2012 - 05:13 AM

Hi Nenei

As the notebook is only a month old I suggest that you return it to the place of purchase and let them sort it, the problem could be a loose touch pad connection which would require partially dismantling the notebook and if you did this yourself you would void your warranty.

Good luck and please let us know how you get on with it.

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