cannot get printer driver
Posted 06 July 2012 - 06:11 PM
Posted 06 July 2012 - 09:53 PM
Edited by zep516, 06 July 2012 - 09:54 PM.
Posted 07 July 2012 - 06:09 AM
Uninstall all of the present Lexmark software.
Disconnect the printers USB connection.
Download and save the Vista drivers to your desktop http://support.lexma...serlocale=EN_UK
Right click on the downloaded drivers and then click properties, click compatibility and then choose run this program in compatibility mode for windows vista service pack 2 and click ok
Run the software and follow the install directions provided.
NB: Do not connect the USB cable until you get a message on screen telling you to do so.
Hope this gets it sorted for you.
Posted 12 July 2012 - 11:26 AM
Posted 14 July 2012 - 06:54 AM
Do not allow Windows to install the printer and see if you are able to do it manually.
once the usb is plugged a balloon comes up saying new hardware found we are installing it
Have you looked in the Control Panel - devices and printers and if so what is listed there please.
Posted 14 July 2012 - 11:58 AM
Posted 14 July 2012 - 12:18 PM
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