[Ihatebugs]

Hi. Daughter's boyfriend disabled Ad-Aware and then surfed the net...GGGGRRRRR! Ad-Aware detects the above items and deletes them, but they are still there. Can't get to Lavasoft Forums ~ not there.... Please help!
Also ~ multiple "svchost.exe" in start up... Not sure what that means. Spybot says I have Blazefind and WildTangent, but not Comet Systems and SureBar. Just to make things more interesting, I was looking in the RegEdit files, HKey Local Machine, Software, Classes: Duplicate Entries of many files ~ 2nd one has ".1" after all files... So confused!!!!! HELP
Here is Hijack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 12:39:07 PM, on 6/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\QuickTime\qttask.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://roadrunner.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.iquicksearch.net/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;http://localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs8b.instants...erxsigned41.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb13.pog...aploader_v6.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Edited by Ihatebugs, 07 June 2005 - 12:56 PM.

[Advertisements]

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs8b.instants...erxsigned41.cab

Then download and install RegCleaner: http://www.worldstar...-cleaner4.3.htm

Run it after you checked if it is set to make backups.

Then reboot and let me know wat mysteries remain to be dealt with.
Because I didn't see many active problems.

Regards,

[Metallica]

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - http://cs8b.instants...erxsigned41.cab

Then download and install RegCleaner: http://www.worldstar...-cleaner4.3.htm

Run it after you checked if it is set to make backups.

Then reboot and let me know wat mysteries remain to be dealt with.
Because I didn't see many active problems.

Regards,

[Ihatebugs]

Hi Pieter. First of all, THANK YOU for looking at my post!!!

Okay, I did what you said and rebooted. I then ran AdAware and it detected Comet Systems and SureBar. (Copy of text is below) I then ran SpyBot. It said the following:

BlazeFind.SearchEnhancer.IST bar
IE Toolbar
HKEY_USERS\S-1-5-21-2874319935-1525189617-952832453-1007\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{71ED4F13A-4024-4BBE-91DC-9704C93F453E}

It says it fixed it, but then I got an immediate warning from AdAware saying:

Registry Modification Detected
Root HKEY_CURRENT USER
Key: Software\Microsoft\Internet Explorer\ToolBar\WebBrowser
Value: {71ED4F13A-4024-4BBE-91DC-9704C93F453E}
Data: 1
New Data

I then ran HiJack This. Log is below after the AdAware Log.

Thanks! Will wait for a reply.

Paula (IHATEBUGS)

Ad-Aware SE Build 1.06r1
Logfile Created on:Thursday, June 09, 2005 8:05:36 AM
Using definitions file:SE1R49 31.05.2005
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

References detected during the scan:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
CometSystems(TAC index:8):1 total references
SureBar(TAC index:3):1 total references
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Search for low-risk threats
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file

Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Obtain command line of scanned processes
Set : Ignore spanned files when scanning cab archives
Set : Scan registry for all users instead of current user only
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Block pop-ups aggressively
Set : Automatically select problematic objects in results lists
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Show splash screen
Set : Backup current definitions file before updating
Set : Play sound at scan completion if scan locates critical objects


6-9-2005 8:05:36 AM - Scan started. (Custom mode)

Listing running processes
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

#:1 [smss.exe]
ModuleName : \SystemRoot\System32\smss.exe
Command Line : n/a
ProcessID : 400
ThreadCreationTime : 6-9-2005 12:04:51 PM
BasePriority : Normal


#:2 [winlogon.exe]
ModuleName : \??\C:\WINDOWS\system32\winlogon.exe
Command Line : n/a
ProcessID : 472
ThreadCreationTime : 6-9-2005 12:04:53 PM
BasePriority : High


#:3 [services.exe]
ModuleName : C:\WINDOWS\system32\services.exe
Command Line : n/a
ProcessID : 516
ThreadCreationTime : 6-9-2005 12:04:53 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe

#:4 [lsass.exe]
ModuleName : C:\WINDOWS\system32\lsass.exe
Command Line : n/a
ProcessID : 528
ThreadCreationTime : 6-9-2005 12:04:53 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe

#:5 [svchost.exe]
ModuleName : C:\WINDOWS\system32\svchost.exe
Command Line : n/a
ProcessID : 680
ThreadCreationTime : 6-9-2005 12:04:54 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:6 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : n/a
ProcessID : 800
ThreadCreationTime : 6-9-2005 12:04:54 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:7 [spoolsv.exe]
ModuleName : C:\WINDOWS\system32\spoolsv.exe
Command Line : n/a
ProcessID : 1104
ThreadCreationTime : 6-9-2005 12:04:55 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Spooler SubSystem App
InternalName : spoolsv.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : spoolsv.exe

#:8 [explorer.exe]
ModuleName : C:\WINDOWS\Explorer.EXE
Command Line : C:\WINDOWS\Explorer.EXE
ProcessID : 1352
ThreadCreationTime : 6-9-2005 12:05:04 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE

#:9 [ewidoctrl.exe]
ModuleName : C:\Program Files\ewido\security suite\ewidoctrl.exe
Command Line : n/a
ProcessID : 1444
ThreadCreationTime : 6-9-2005 12:05:04 PM
BasePriority : Normal
FileVersion : 3, 0, 0, 1
ProductVersion : 3, 0, 0, 1
ProductName : ewido control
CompanyName : ewido networks
FileDescription : ewido control
InternalName : ewido control
LegalCopyright : Copyright © 2004
OriginalFilename : ewidoctrl.exe

#:10 [ewidoguard.exe]
ModuleName : C:\Program Files\ewido\security suite\ewidoguard.exe
Command Line : n/a
ProcessID : 1464
ThreadCreationTime : 6-9-2005 12:05:04 PM
BasePriority : Normal
FileVersion : 3, 0, 0, 1
ProductVersion : 3, 0, 0, 1
ProductName : guard
CompanyName : ewido networks
FileDescription : guard
InternalName : guard
LegalCopyright : Copyright © 2004
OriginalFilename : guard.exe

#:11 [hkcmd.exe]
ModuleName : C:\WINDOWS\System32\hkcmd.exe
Command Line : "C:\WINDOWS\System32\hkcmd.exe"
ProcessID : 1528
ThreadCreationTime : 6-9-2005 12:05:05 PM
BasePriority : Normal
FileVersion : 3,0,0,2104
ProductVersion : 7,0,0,2104
ProductName : Intel® Common User Interface
CompanyName : Intel Corporation
FileDescription : hkcmd Module
InternalName : HKCMD
LegalCopyright : Copyright 1999-2003, Intel Corporation
OriginalFilename : HKCMD.EXE

#:12 [directcd.exe]
ModuleName : C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
Command Line : "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
ProcessID : 1544
ThreadCreationTime : 6-9-2005 12:05:05 PM
BasePriority : Normal
FileVersion : 5.3.4.21
ProductVersion : 5.3.4.21
ProductName : DirectCD
CompanyName : Roxio
FileDescription : DirectCD Application
InternalName : DirectCD
LegalCopyright : Copyright © 2001,2002, Roxio, Inc.
OriginalFilename : Directcd.exe

#:13 [mm_tray.exe]
ModuleName : C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
Command Line : "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
ProcessID : 1552
ThreadCreationTime : 6-9-2005 12:05:05 PM
BasePriority : Normal
FileVersion : 7.10.4053
ProductVersion : 7.10.4053
ProductName : MUSICMATCH JUKEBOX
CompanyName : MUSICMATCH, Inc.
FileDescription : mm_tray
InternalName : mm_tray
LegalCopyright : Copyright © MUSICMATCH 1998-2001
LegalTrademarks :
OriginalFilename : mm_tray.exe

#:14 [mcagent.exe]
ModuleName : C:\PROGRA~1\mcafee.com\agent\mcagent.exe
Command Line : "C:\PROGRA~1\mcafee.com\agent\mcagent.exe"
ProcessID : 1560
ThreadCreationTime : 6-9-2005 12:05:05 PM
BasePriority : Normal
FileVersion : 5, 1, 0, 2
ProductVersion : 5, 1, 0, 0
ProductName : McAfee SecurityCenter
CompanyName : McAfee, Inc
FileDescription : McAfee SecurityCenter Agent
InternalName : mcagent
LegalCopyright : Copyright © 2005 McAfee, Inc.
OriginalFilename : mcagent.exe

#:15 [mcupdate.exe]
ModuleName : C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
Command Line : "C:\PROGRA~1\mcafee.com\agent\McUpdate.exe"
ProcessID : 1572
ThreadCreationTime : 6-9-2005 12:05:05 PM
BasePriority : Normal
FileVersion : 5, 1, 0, 2
ProductVersion : 5, 1, 0, 0
ProductName : McAfee SecurityCenter
CompanyName : McAfee, Inc
FileDescription : McAfee SecurityCenter Update Engine
InternalName : mcupdate
LegalCopyright : Copyright © 2005 McAfee, Inc.
OriginalFilename : mcupdate.exe

#:16 [cfd.exe]
ModuleName : C:\Program Files\BroadJump\Client Foundation\CFD.exe
Command Line : "C:\Program Files\BroadJump\Client Foundation\CFD.exe"
ProcessID : 1580
ThreadCreationTime : 6-9-2005 12:05:05 PM
BasePriority : Normal


#:17 [realsched.exe]
ModuleName : C:\Program Files\Common Files\Real\Update_OB\realsched.exe
Command Line : "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
ProcessID : 1596
ThreadCreationTime : 6-9-2005 12:05:05 PM
BasePriority : Normal
FileVersion : 0.1.0.1622
ProductVersion : 0.1.0.1622
ProductName : RealOne Player (32-bit)
CompanyName : RealNetworks, Inc.
FileDescription : RealNetworks Scheduler
InternalName : schedapp
LegalCopyright : Copyright © RealNetworks, Inc. 1995-2002
LegalTrademarks : RealAudio™ is a trademark of RealNetworks, Inc.
OriginalFilename : realsched.exe

#:18 [ad-watch.exe]
ModuleName : C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
Command Line : "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
ProcessID : 1608
ThreadCreationTime : 6-9-2005 12:05:06 PM
BasePriority : High
FileVersion : 3.1.2.17
ProductVersion : 3.2
ProductName : Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Watch System Protector
InternalName : Ad-Watch.exe
LegalCopyright : 1999-2004 Team Lavasoft
OriginalFilename : Ad-Watch.exe

#:19 [mcvsshld.exe]
ModuleName : C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
Command Line : "C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
ProcessID : 1616
ThreadCreationTime : 6-9-2005 12:05:06 PM
BasePriority : Normal
FileVersion : 9, 1, 0, 6
ProductVersion : 9, 1, 0, 0
ProductName : McAfee VirusScan
CompanyName : McAfee, Inc.
FileDescription : McAfee VirusScan ActiveShield Resource
InternalName : msvcshld
LegalCopyright : Copyright © 2005 McAfee, Inc. All Rights Reserved.
OriginalFilename : mcvsshld.exe
Comments : McAfee VirusScan ActiveShield Resource

#:20 [qttask.exe]
ModuleName : C:\Program Files\QuickTime\qttask.exe
Command Line : "C:\Program Files\QuickTime\qttask.exe" -atboottime
ProcessID : 1632
ThreadCreationTime : 6-9-2005 12:05:06 PM
BasePriority : Normal
FileVersion : 6.5.1
ProductVersion : QuickTime 6.5.1
ProductName : QuickTime
CompanyName : Apple Computer, Inc.
InternalName : QuickTime Task
LegalCopyright : © Apple Computer, Inc. 2001-2004
OriginalFilename : QTTask.exe

#:21 [support.exe]
ModuleName : C:\Program Files\Common Files\Dell\EUSW\Support.exe
Command Line : "C:\Program Files\Common Files\Dell\EUSW\Support.exe"
ProcessID : 1648
ThreadCreationTime : 6-9-2005 12:05:06 PM
BasePriority : Normal
FileVersion : 2, 1, 1, 0
ProductVersion : 1, 0, 0, 1
ProductName : Dell Support
CompanyName : Dell
FileDescription : Support
InternalName : Support
LegalCopyright : Copyright © 2002
OriginalFilename : Support.exe

#:22 [ad-aware.exe]
ModuleName : C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe
Command Line : "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
ProcessID : 1656
ThreadCreationTime : 6-9-2005 12:05:06 PM
BasePriority : Normal
FileVersion : 6.2.0.237
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved

#:23 [mcvsescn.exe]
ModuleName : c:\progra~1\mcafee.com\vso\mcvsescn.exe
Command Line : "c:\progra~1\mcafee.com\vso\mcvsescn.exe" /disabled
ProcessID : 1704
ThreadCreationTime : 6-9-2005 12:05:07 PM
BasePriority : Normal
FileVersion : 9, 1, 0, 4
ProductVersion : 9, 1, 0, 0
ProductName : McAfee VirusScan
CompanyName : McAfee, Inc.
FileDescription : McAfee VirusScan E-mail Scan Module
InternalName : mcvsescn
LegalCopyright : Copyright © 2005 McAfee, Inc. All Rights Reserved.
OriginalFilename : mcvsescn.EXE
Comments : McAfee VirusScan E-mail Scan Module

#:24 [aim.exe]
ModuleName : C:\Program Files\AIM\aim.exe
Command Line : "C:\Program Files\AIM\aim.exe" -cnetwait.odl
ProcessID : 1716
ThreadCreationTime : 6-9-2005 12:05:07 PM
BasePriority : Normal
FileVersion : 5.9.3690
ProductVersion : 5.9.3690
ProductName : AOL Instant Messenger
CompanyName : America Online, Inc.
FileDescription : AOL Instant Messenger
InternalName : AIM
LegalCopyright : Copyright © 1996-2004 America Online, Inc.
OriginalFilename : AIM.EXE

#:25 [ctfmon.exe]
ModuleName : C:\WINDOWS\system32\ctfmon.exe
Command Line : "C:\WINDOWS\system32\ctfmon.exe"
ProcessID : 1724
ThreadCreationTime : 6-9-2005 12:05:07 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : CTF Loader
InternalName : CTFMON
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : CTFMON.EXE

#:26 [msmsgs.exe]
ModuleName : C:\Program Files\Messenger\msmsgs.exe
Command Line : "C:\Program Files\Messenger\msmsgs.exe" /background
ProcessID : 1740
ThreadCreationTime : 6-9-2005 12:05:07 PM
BasePriority : Normal
FileVersion : 5.0.0381
ProductVersion : Version 5.0
ProductName : Messenger
CompanyName : Microsoft Corporation
FileDescription : Windows Messenger
InternalName : msmsgs
LegalCopyright : Copyright © Microsoft Corporation 1997-2003
LegalTrademarks : Microsoft® is a registered trademark of Microsoft Corporation in the U.S. and/or other countries.
OriginalFilename : msmsgs.exe

#:27 [notifyalert.exe]
ModuleName : C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
Command Line : "C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe" timer
ProcessID : 1776
ThreadCreationTime : 6-9-2005 12:05:09 PM
BasePriority : Normal


#:28 [mcvsrte.exe]
ModuleName : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
Command Line : n/a
ProcessID : 1920
ThreadCreationTime : 6-9-2005 12:05:11 PM
BasePriority : Normal
FileVersion : 9, 1, 0, 8
ProductVersion : 9, 1, 0, 0
ProductName : McAfee VirusScan
CompanyName : McAfee, Inc
FileDescription : McAfee VirusScan Real-time Engine
InternalName : mcvsrte
LegalCopyright : Copyright © 2005 McAfee, Inc. All Rights Reserved.
OriginalFilename : mcvsrte.exe
Comments : McAfee VirusScan Real-time Engine

#:29 [mdm.exe]
ModuleName : C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
Command Line : n/a
ProcessID : 1936
ThreadCreationTime : 6-9-2005 12:05:11 PM
BasePriority : Normal
FileVersion : 7.00.9064.9150
ProductVersion : 7.00.9064.9150
ProductName : Microsoft Development Environment
CompanyName : Microsoft Corporation
FileDescription : Machine Debug Manager
InternalName : mdm.exe
LegalCopyright : Copyright © Microsoft Corp. 1997-2000
OriginalFilename : mdm.exe

#:30 [hpqtra08.exe]
ModuleName : C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
Command Line : "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe"
ProcessID : 1992
ThreadCreationTime : 6-9-2005 12:05:12 PM
BasePriority : Normal
FileVersion : 5.35.0.035
ProductVersion : 005.035.000.035
ProductName : hp digital imaging - hp all-in-one series
CompanyName : Hewlett-Packard Co.
FileDescription : HP Digital Imaging Monitor (CUE)
InternalName : HPQTRA00
LegalCopyright : Copyright © Hewlett-Packard Co. 1995-2001
OriginalFilename : HPQTRA00.EXE
Comments : HP Digital Imaging Monitor (CUE)

#:31 [svchost.exe]
ModuleName : C:\WINDOWS\System32\svchost.exe
Command Line : n/a
ProcessID : 2032
ThreadCreationTime : 6-9-2005 12:05:12 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe

#:32 [residence.exe]
ModuleName : C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
Command Line : "C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe" -h
ProcessID : 168
ThreadCreationTime : 6-9-2005 12:05:12 PM
BasePriority : Normal
FileVersion : 1, 0, 0, 1
ProductVersion : 1, 0, 0, 1
ProductName : Residence ?????????
CompanyName : Sony Corporation.
FileDescription : Residence
InternalName : Residence
LegalCopyright : Copyright 2003 Sony Corporation.
OriginalFilename : Residence.EXE

#:33 [wanmpsvc.exe]
ModuleName : C:\WINDOWS\wanmpsvc.exe
Command Line : n/a
ProcessID : 356
ThreadCreationTime : 6-9-2005 12:05:15 PM
BasePriority : Normal
FileVersion : 7, 0, 0, 2
ProductVersion : 7, 0, 0, 2
ProductName : America Online
CompanyName : America Online, Inc.
FileDescription : Wan Miniport (ATW) Service
InternalName : WanMPSvc
LegalCopyright : Copyright © 2001 America Online, Inc.
OriginalFilename : WanMPSvc.exe

#:34 [spysub.exe]
ModuleName : C:\Program Files\InterMute\SpySubtract\SpySub.exe
Command Line : "C:\Program Files\InterMute\SpySubtract\SpySub.exe" -autostart
ProcessID : 416
ThreadCreationTime : 6-9-2005 12:05:15 PM
BasePriority : Normal
FileVersion : 3, 0, 0, 29
ProductVersion : 3.0
ProductName : SpySubtract
CompanyName : InterMute, Inc.
FileDescription : SpySubtract Program EXE
InternalName : SpySub.exe
LegalCopyright : Copyright © 2005 InterMute, Inc. All rights reserved.
OriginalFilename : SpySub.exe

Memory scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Registry Scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0


Started deep registry scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

Deep registry scan result:
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 0

SureBar Object Recognized!
Type : RegValue
Data :
TAC Rating : 3
Category : Malware
Comment :
Rootkey : HKEY_USERS
Object : S-1-5-21-2874319935-1525189617-952832453-1007\software\microsoft\internet explorer\toolbar\Webbrowser
Value : {270b845c-712c-4773-bee0-ae2d2001cd0f}

CometSystems Object Recognized!
Type : RegValue
Data :
TAC Rating : 8
Category : Data Miner
Comment :
Rootkey : HKEY_USERS
Object : S-1-5-21-2874319935-1525189617-952832453-1007\software\microsoft\internet explorer\toolbar\Webbrowser
Value : {fe6bc4ef-5676-484b-88ae-883323913256}


Deep scanning and examining files (C:)
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
<STOP>

Disk Scan Result for C:\
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
New critical objects: 0
Objects found so far: 2
8:21:01 AM Scan stopped by user

Summary Of This Scan
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Total scanning time:00:15:25.484
Objects scanned:112088
Objects identified:2
Objects ignored:0
New critical objects:2

*************************************************************
Logfile of HijackThis v1.99.1
Scan saved at 8:38:10 AM, on 6/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://roadrunner.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.iquicksearch.net/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;http://localhost
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Metallica]

Good. Me thinks I have found the problem.

The toolbar is present in another user account. That is why the programs are giving you the run-around.

You need to post a HijackThis log from the user account that is infected.
Then we should be able to fix it.

Regards,

[Ihatebugs]

Hi Metallica. Okay... Signed in under daughter's account and ran HiJack This. I saved the log file onto the desktop and then searched for it to post here. I got multiple "Windows Explorer has encountered an error and must close" when trying to open the log and one "Dr Watson Post Mortem Debugger has encountered a problem and needs to close". Here you go:

Logfile of HijackThis v1.99.1
Scan saved at 10:31:12 AM, on 6/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
Logfile of HijackThis v1.99.1
Scan saved at 10:31:12 AM, on 6/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Metallica]

Uninstall AdWatch.

Copy the part in bold below into notepad and save it as protdefs.reg
Set Filetype to All Files

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults]
"http"=dword:00000003
"https"=dword:00000003
"ftp"=dword:00000003
"file"=dword:00000003
"@ivt"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults]
"http"=dword:00000003
"https"=dword:00000003
"ftp"=dword:00000003
"file"=dword:00000003
"@ivt"=dword:00000001

[-HKEY_USERS\S-1-5-21-2874319935-1525189617-952832453-1007\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{71ED4F13A-4024-4BBE-91DC-9704C93F453E}]

[-HKEY_CLASSES_ROOT\CLSID\{71ED4F13A-4024-4BBE-91DC-9704C93F453E}]

Confirm you want to merge it with the registry.

Then reboot and post a new HijackThis log.

Regards,

[Ihatebugs]

Hi Pieter ~ I'm confused.... Deleted Ad-Aware. Saved bold part on desktop with the name of protdefs.reg and file type as "all files", but it didn't ask me if I wanted to merge it with the registry... Was I suppose to save to somewhere else?

[Ihatebugs]

Disregard post from a minute ago...I figured out I had to open it after I saved it.

Here is HijackThis Log from daughter's user account:

Logfile of HijackThis v1.99.1
Scan saved at 3:31:51 PM, on 6/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\dwwin.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Metallica]

For some reason it didn't kick in.

You did get that prompt the second time you tried?

Can you repeat that procedure on all accounts?

Regards,

[Ihatebugs]

The protdefs.reg file would save, but I had to double click on it to open it. That's when it would ask me if I wanted to add it to the registry.

Okay. Went into Daughter's account and saved the protdefs.reg file to her desktop. When I opened it and it prompted with the question did I want to add it, I hit yes and got the following:

Cannot import C:\Documents and Settings\Silly Rabbit\Desktop\protdefs.reg: Error accessing the registry.

I did run HiJackThis on our Main Account ~ log is below.

Also, I checked with the daughter and she has no problem with deleting her account. She hasn't used it in months. Would this make things easier? If yes, how do I delete it?

Thanks! Also ~ What do I have?

Logfile of HijackThis v1.99.1
Scan saved at 4:30:56 PM, on 6/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\AIM\aim.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\winlogon.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://roadrunner.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.iquicksearch.net/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;http://localhost
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Metallica]

Actually it should be clean now where it concerns the active parts.

Let the scanners do their job. They should be able to get rid of the files, since they are no longer active.

Any questions, let me know.

Regards,

[Ihatebugs]

Hi. Bad news.... Still there and add "Trek Blue Error Nuker" to the Spybot results. What now? And thanks!

[Metallica]

You'll have to tell me alitlle more then that before I can make any conclusions.

Regards,

[Ihatebugs]

Sorry Pieter... Per your last reply, I ran AdAware which detected SureBar and Comet Systems. I deleted them. Then I ran SpyBot which detected BlazeFind and a new one, Trek Blue Error Nuker. I deleted those also. I then rebooted and ran AdAware again which picked up SureBar and Comet Systems Again.... I have attached the Hijack This Log for my husband (Jerry) and daughter (SillyRabbit).

I didn't run the scans in Safe Mode because the programs won't even detect the problems in Safe Mode.

Also, my daughter said I can delete her user account. Would this help in fixing the problem? If yes, how do I delete her account? (When I log on as her, the CPU really starts humming loudly and Internet Explorer encounters an error and needs to close...)

I have to go to work now, but will try your next instructions when I get home. Thanks in advance!

Here are the logs:

Jerry's Log

Logfile of HijackThis v1.99.1
Scan saved at 8:39:27 AM, on 6/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://roadrunner.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.iquicksearch.net/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;http://localhost
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Silly Rabbit's Log

Logfile of HijackThis v1.99.1
Scan saved at 8:42:59 AM, on 6/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\dwwin.exe
C:\Documents and Settings\jerry\Desktop\HijackThis.exe
C:\WINDOWS\System32\HPZipm12.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Ad-Aware] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Aware.exe" +c
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone
O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: Animal Ark by pogo - http://playweb01.pog...l-ob-assets.cab
O16 - DPF: Chess by pogo - http://chess2.pogo.c...2-ob-assets.cab
O16 - DPF: Command and Conquer Comanche by pogo - http://game4.pogo.co...e-ob-assets.cab
O16 - DPF: Dice Derby by pogo - http://checkeredflag...g-ob-assets.cab
O16 - DPF: First Class Solitaire by pogo - http://game1.pogo.co...2-ob-assets.cab
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Greenback Bayou by pogo - http://greenback.pog...k-ob-assets.cab
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.co...t-ob-assets.cab
O16 - DPF: High Stakes Poker by pogo - http://game6.pogo.co...r-ob-assets.cab
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.co...w-ob-assets.cab
O16 - DPF: Jungle Gin by pogo - http://gin.pogo.com/...n-ob-assets.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.co...o-ob-assets.cab
O16 - DPF: Pai Gow by pogo - http://game3.pogo.co...w-ob-assets.cab
O16 - DPF: Perfect Pair Solitaire by pogo - http://waterwheel.po...l-ob-assets.cab
O16 - DPF: Phlinx by pogo - http://game1.pogo.co...r-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://game1.pogo.co...u-ob-assets.cab
O16 - DPF: Poppit TM by pogo - http://game5.pogo.co...t-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: Sweet Tooth TM by pogo - http://sweettooth.po...h-ob-assets.cab
O16 - DPF: Texas Hold'em Poker by pogo - http://holdem2.pogo....m-ob-assets.cab
O16 - DPF: Tri-Peaks by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: Word Whomp by pogo - http://game1.pogo.co...p-ob-assets.cab
O16 - DPF: Word Whomp Whackdown by pogo - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: WordJong by pogo - http://wordjong.pogo...g-ob-assets.cab
O16 - DPF: World Class Solitaire by pogo - http://game4.pogo.co...s-ob-assets.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Puzzle Control) - http://mirror.worldw...gsaw/jigsaw.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {5EE92643-21CE-4949-903F-39439DCC3944} (Shapetris Control) - http://mirror.worldw...shape/shape.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {785EA525-5066-495F-ADF6-3B8316515DEF} (Collapse Control) - http://mirror.worldw...se/collapse.cab
O16 - DPF: {8BDF4BDB-7C40-4DC8-B2DD-138D8059698C} (Focus Control) - http://mirror.worldw...focus/focus.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldw...cubis/cubis.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) - http://mirror.worldw...ty/tilecity.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,19/mcgdmgr.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldw...chess/chess.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecureca...l/java/RntX.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldw...ool/h2hpool.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Metallica]

I will not be able to tell you what works if I don't know what is found.

Post the logs the scanners if you don't know what to amke of it and I'll look for myself.
I'm not risking a stab in the dark here.

Regards,