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Vista boots to then freezes


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#1
I-W

I-W

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I have searched for this answer but cannot find any info on this with a good answer.
i need assistance. i am sorry for possibly posting this in the wrong place. I am new to
this site and would like to be pointed in the proper direction to get some assistance.

Thanks
now as fas as what the problem is...
turn on laptop,
it boots and gets to the main screen where you can click on your user ICON.
once it gets there it freezes before you can click on any of the administrator or user icons.
it freezes and the mouse and keyboard are not functioning.
nothing.

IT does boot in safe mode no problem and runs fine.

Please help the helpless!!!.

Thanks.
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#2
Macboatmaster

Macboatmaster

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Try F8 Low resolution mode that is normal mode, but using a lower resolution as the name suggests for the graphics.

The reason we are testing that is that Safe Mode loads the generic windows driver for the graphics in low resolution mode
Whereas Low resolution mode loads all start items and services that are NOT loaded in Safe Mode, but using your graphics driver in low resolution.


If that does NOT work OK run a chkdsk as here please


http://www.w7forums....-disk-t448.html
click to check both of the small boxes please
file system errors and bad sectors


then run a system file check please that is
Windows button (Start)
in search type
cmd
when that appears above right click and click run as admin
then at the cmd prompt
type
sfc /scannow


On your reply
post please the make and full model of the computer if branded
or the motherboard, processor and graphic card (video card) details
and the ful details of the operating system please
eg Windows Vista Home Premium and is it 32 bit or 64 bit
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