i need assistance. i am sorry for possibly posting this in the wrong place. I am new to
this site and would like to be pointed in the proper direction to get some assistance.
now as fas as what the problem is...
turn on laptop,
it boots and gets to the main screen where you can click on your user ICON.
once it gets there it freezes before you can click on any of the administrator or user icons.
it freezes and the mouse and keyboard are not functioning.
IT does boot in safe mode no problem and runs fine.
Please help the helpless!!!.