The blue screen appeared very often and I have a hunch (60%) that it's malware related as our free antivirus expired a few days before the problem. It's come to the point to where my Asus laptop blue screens within a minute of selecting "Start normally." I believe restoring it to factory settings would do it, but I'm not sure and it would be smart to get an expert's (your) opinion on whether or not this is going to fix the laptop. Nothing on there is important, so I'd like to do a clean sweep.
Thanks in advance, and sorry if this post is in the wrong place.
> Boot repair didn't work.
> Only resource is a second laptop, but I would be able to get DVDs and CDs if necessary.
> It's pretty important as we are taking a lot of online classes in this house.
> The infected laptop is using Windows 7
Edited by BuyingALife, 12 July 2012 - 03:54 PM.