Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Can't get window to Start Up! Help!


  • Please log in to reply

#1
MilesJT

MilesJT

    Member

  • Member
  • PipPip
  • 23 posts
I re-installed my window home x64bit.

After install, there a few missing driver, network card, wireless, ST Micro Sensor, COMPAL Embedded System Control...

I go to Support.Dell.com trying to find drivers, I've found all except Compal Embedded System Control.

And I also have downgrade my Bios from A10 to A08 because I read online where the new Bios is slower than the () old ones.


However, I used DriverMax to search for the Driver Update.

Everything seem to working except I get a note saying ST Micro Sensor is Not Compatible with the windows 7.


And all the driver is working now.

But I am having a Hard Time to get my Laptop to start.

When Press Power Button, the all the light are on (Keyboard Light, Logo Light...) Except the screen is completely black, no matter how long I waited or how many time I press the Power Button on/off. The window won't start.

The only to get it start is: When open and laptop light are on, closing the lid and waited about a minute and then hold down the Power Button until the laptop shut down, and press power button again to open.

And when it does open. Everything seem working fine. No error, no nothing...

The only reason I did a re-installed the window(over 5 times now), because I want to start a fresh because my wireless is not working.

Before that, I done over 15 times of Factory Reset and this start up problem never seem to happened.

I am suspecting it to be drivers problems... can anyone help me???

My Laptop is Alienware M17x R3
  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,035 posts
Hi MilesJT

You must install the drivers in the correct order or you will have issues such as what you are having now see http://support.dell....4&isLegacy=true

To obtain the correct drivers see http://www.dell.com/...roductSelection
  • 0

#3
MilesJT

MilesJT

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Thank you so much for the instruction.

But I can't follow the Order because some driver doesn't exist in for My Alienware M17x

such as

Desktop System Software (DSS) or Notebook System Software (NSS)
PCMCIA/Smartcard controller
Dell Control Point (DCP)
Dell Quickset
And all for Four under Other Device

Can anyone help me find them...
  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,035 posts
Did you check the second link that I provided http://www.dell.com/...roductSelection
  • 0

#5
MilesJT

MilesJT

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Yes, I did but when Enter my Express Code.

There are none of the drivers like the page your give...

Here an attach image

Attached Thumbnails

  • Untitled.jpg

  • 0

#6
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,035 posts
Did you look in the sub folders, starting with the Chipset.
Dell Troubleshooter http://www.dell.com/...ProductSelector
Run DriverView and see what it reports http://www.nirsoft.n...driverview.html
  • 0

#7
MilesJT

MilesJT

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I did look in sub folder.

There were some that is missing.

I have leave my express code xxxxxxxxxx

Can you please log into the support.dell.com

And write down the driver in following order for me to installed?

My wireless is still not working even up till today.

Edited by phillpower2, 14 July 2012 - 11:36 AM.
Product code removed for security.

  • 0

#8
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,035 posts
I edited your reply #7 to remove your product code as a precaution.

You should install all of those at the link http://support.dell....nt?docid=266471
Alternative source for missing drivers http://prod.mypcdriv... M17xR3 drivers

Have you checked that the wireless is enabled in the BIOS and that the switch is in the on position.
  • 0

#9
MilesJT

MilesJT

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
Would you mind reading this post?

http://www.geekstogo...ireless-n-1103/
http://www.geekstogo...en-of-problems/
  • 0

#10
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,035 posts

You should install all of those at the link http://support.dell....nt?docid=266471
Alternative source for missing drivers http://prod.mypcdriv... M17xR3 drivers

Have you done this.


Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop...pit/default.asp
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Thanks to rshaffer61 for the PCPitstop instructions :thumbsup:
  • 0

#11
MilesJT

MilesJT

    Member

  • Topic Starter
  • Member
  • PipPip
  • 23 posts
I think my laptop having a hard time getting start because of the Hardware conflicts, sometime when i couldn't getting it to start, it make beeping noise, like a warning noise...

What do think what could be the cause of this???
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP