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Blue screen of death, out of options

Started by IvyNoire , Jul 18 2012 04:49 PM

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#1
IvyNoire

Posted 18 July 2012 - 04:49 PM

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Hello, if this problem was addressed, I'm sorry for missing the topic for it. I have an acer aspire 5050-3371 that has windows vista 32 bit version on it. The problems started when I was browsing a forum and accidentally clicked on something. I cancelled the first part of it but accepted the one from adobe since I recognized the brand. Since then I have been getting the blue screen of death. I've tried a system restore and a factory restore but no luck. On a side note, the error message mentioned a problem with a .dll but now it says . sys. It shuts off before I can see it all. I am out of options and would really appreciate any assistance. Thank you.

#2
IvyNoire

Posted 19 July 2012 - 06:27 AM

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3 posts

Some additional info: technical information: *** stop: 0x0000007e (0xc0000005, 0xf78cd160, 0xf790f870, 0xf790f56c)

*** kdcom.dll - addressvf78cd160 base at f78cc000, datestamp 4f8f0f42

That is what is written on the blue screen.