[osceola214]

I am having issues across all browsers (IE, FF, Chrome) when I search in google, and then try to open a new tab from a link in the results. I have tried anti malwarebytes, TDSSKiller, AVS, and a few other apps to try and isolate an remove it with no luck. I'm running Win 7 professional, and just started having this issue last week.

The redirect pages have very similar topics to the link I tried to open, so unless you look at the url, it's hard to tell you aren't on the right page.

Here is my OTL log:

All processes killed
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Tom\Desktop\redirect issue\cmd.bat deleted successfully.
C:\Users\Tom\Desktop\redirect issue\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56468 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Guest
->Temp folder emptied: 219449 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56468 bytes

User: Public

User: Test
->Temp folder emptied: 665254 bytes
->Temporary Internet Files folder emptied: 13044214 bytes
->Flash cache emptied: 57030 bytes

User: Tom
->Temp folder emptied: 62429265 bytes
->Temporary Internet Files folder emptied: 132019427 bytes
->Java cache emptied: 9403755 bytes
->FireFox cache emptied: 60832514 bytes
->Google Chrome cache emptied: 18013025 bytes
->Flash cache emptied: 65112 bytes

User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 904008 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 284.00 mb

Restore point Set: OTM Restore Point

[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Guest
->Flash cache emptied: 0 bytes

User: Public

User: Test
->Flash cache emptied: 0 bytes

User: Tom
->Flash cache emptied: 0 bytes

User: UpdatusUser

Total Flash Files Cleaned = 0.00 mb


OTM by OldTimer - Version 3.1.21.0 log created on 07182012_204725

Files moved on Reboot...
C:\Users\Tom\AppData\Local\Temp\swtlib-64\swt-gdip-win32-3557.dll moved successfully.
C:\Users\Tom\AppData\Local\Temp\swtlib-64\swt-win32-3557.dll moved successfully.
File C:\Users\Tom\AppData\Local\Temp\hsperfdata_Tom\6388 not found!
C:\Users\Tom\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File C:\Users\Tom\AppData\Local\Temp\~DF4DD9B01CAC595E18.TMP not found!
File C:\Windows\temp\hsperfdata_TOM-DELL-8330$\2292 not found!
C:\Windows\temp\jna2751635717058209748.dll moved successfully.

Registry entries deleted on Reboot...





Not sure what else to try at this point. I'm more than happy to supply any additional inf needed, and appreciate any help anyone can give me on this topic.

Thanks!

Tom

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Hi and welcome to GeeksToGo! Please make sure you read all of the instructions and fixes thoroughly before continuing with them. If you have any queries or you are unsure about anything, just say and I'll help you out

It may well be worth you printing/saving the instructions throughout the fix, so you have them to hand just in case you are unable to access this site.

Please note:

• Remember to post your logs, not attach them. So, any logs from any programs we run, should be just 'copied & pasted' into your reply.
• Please only run the tools that I request. I know malware can be frustrating but running other tools in the meantime and between posts, only makes it harder for us to analyse and fix your PC in the long run.
• Please subscribe to this topic if you have not already done so. Please check back just in case, as the email system can fail at times.
• Just because your machine is running better does not mean it is completely cleaned. Please wait for the 'all clear' from me to say when we are done.
• Please reply within 3 days to be fair to other people asking for help.
• Please tell me if you have your original Windows CD/DVD available
• When in doubt, please stop and ask first. There's no harm in asking questions!

Please follow the steps below:

Step 1

• Please download aswMBR.exe to your desktop.
• Double click the aswMBR.exe to run it.
  
  
  
• When asked if you want to download Avast's virus definitions please select Yes.
  Note: If avast! antivirus is already installed, just do the next step.
• Click the Scan button to start scan.
  
  
  
• On completion of the scan click Save log, save it to your desktop and post in your next reply.
• Also on Desktop there should be a file called MBR.dat after that. Please attach it here.

How to add an attachment to a new topic or reply

Step 2

OTL Custom Scan

• Download OTL to your desktop.
• Double click on the icon to run it.
• Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top, make sure Stadard output is selected.
• Select Scan all users
• Under the Extra Registry section, check Use SafeList
• Check the boxes beside LOP Check and Purity Check.
• Under the Custom Scans/Fixes box copy and paste this in:
  
  

  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  userinit.exe
  svchost.exe
  consrv.dll
  /md5stop
  %systemroot%\*. /mp /s
  %Temp%\smtmp\*.* /s
  hklm\software\clients\startmenuinternet|command /rs
  hklm\software\clients\startmenuinternet|command /64 /rs
  CREATERESTOREPOINT

• Click the button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

When completed the above, please post back the following in the order asked for:

• aswMBR log and attached MBR.dat file
• OTL scan log
• Extras log
  

[Render]

Hi and welcome to GeeksToGo! Please make sure you read all of the instructions and fixes thoroughly before continuing with them. If you have any queries or you are unsure about anything, just say and I'll help you out

It may well be worth you printing/saving the instructions throughout the fix, so you have them to hand just in case you are unable to access this site.

Please note:

• Remember to post your logs, not attach them. So, any logs from any programs we run, should be just 'copied & pasted' into your reply.
• Please only run the tools that I request. I know malware can be frustrating but running other tools in the meantime and between posts, only makes it harder for us to analyse and fix your PC in the long run.
• Please subscribe to this topic if you have not already done so. Please check back just in case, as the email system can fail at times.
• Just because your machine is running better does not mean it is completely cleaned. Please wait for the 'all clear' from me to say when we are done.
• Please reply within 3 days to be fair to other people asking for help.
• Please tell me if you have your original Windows CD/DVD available
• When in doubt, please stop and ask first. There's no harm in asking questions!

Please follow the steps below:

Step 1

• Please download aswMBR.exe to your desktop.
• Double click the aswMBR.exe to run it.
  
  
  
• When asked if you want to download Avast's virus definitions please select Yes.
  Note: If avast! antivirus is already installed, just do the next step.
• Click the Scan button to start scan.
  
  
  
• On completion of the scan click Save log, save it to your desktop and post in your next reply.
• Also on Desktop there should be a file called MBR.dat after that. Please attach it here.

How to add an attachment to a new topic or reply

Step 2

OTL Custom Scan

• Download OTL to your desktop.
• Double click on the icon to run it.
• Make sure all other windows are closed and to let it run uninterrupted.
• When the window appears, underneath Output at the top, make sure Stadard output is selected.
• Select Scan all users
• Under the Extra Registry section, check Use SafeList
• Check the boxes beside LOP Check and Purity Check.
• Under the Custom Scans/Fixes box copy and paste this in:
  
  

  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  userinit.exe
  svchost.exe
  consrv.dll
  /md5stop
  %systemroot%\*. /mp /s
  %Temp%\smtmp\*.* /s
  hklm\software\clients\startmenuinternet|command /rs
  hklm\software\clients\startmenuinternet|command /64 /rs
  CREATERESTOREPOINT

• Click the button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

When completed the above, please post back the following in the order asked for:

• aswMBR log and attached MBR.dat file
• OTL scan log
• Extras log
  

[Render]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.