Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Trojan.Gen, Trojan.Gen.2 and Trojan.Zeroaccess.B Norton Auto-Protect


  • This topic is locked This topic is locked

#1
cliveah

cliveah

    New Member

  • Member
  • Pip
  • 7 posts
I have a problem which started yesterday (18th July).

Trojan.Gen and Trojan.Gen.2 and Trojan.Zeroaccess.B Norton Auto-Protect prompts keep popping up every 4-5 minutes. Norton claims it is blocking these Trojans and has resolved the issue "No action Required" except endless requested restarts. On restarting the problem returns and after every restart all of the desktop Icons are moved to the left side of the screen.

I have Norton 360 and I have ran a full computer scan several times and it finds 1 virus detected and resolved. However, Auto-Protect prompts are still coming up every few minutes. I also downloaded the Norton Power Eraser tool and ran it several times, but despite "No Risks Found" the problem remains. I also ran this tool from the Norton Bootable Recovery Tool burned on a CD. Again "no risks were found." I ran the Norton "Endpoint Protection Support Tool", but "No problems were detected."

I am using Windows Vista and apart from the Auto-Protect notices my computer seems to be running okay.
Does anyone know a solution to this problem?

I wonder if this is real?

The detection by Auto-Protect is listed as a "Statistical Submission".

Here is the the log file from running OTL as instructed:-

OTL logfile created on: 7/19/2012 5:16:05 PM - Run 1
OTL by OldTimer - Version 3.2.54.0 Folder = C:\Users\cliveah\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 1.28 Gb Available Physical Memory | 42.71% Memory free
6.19 Gb Paging File | 4.65 Gb Available in Paging File | 75.08% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 921.84 Gb Total Space | 629.29 Gb Free Space | 68.26% Space Free | Partition Type: NTFS
Drive D: | 9.67 Gb Total Space | 1.01 Gb Free Space | 10.43% Space Free | Partition Type: NTFS
Drive K: | 465.75 Gb Total Space | 316.40 Gb Free Space | 67.93% Space Free | Partition Type: NTFS

Computer Name: CLIVEAH-PC | User Name: cliveah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/07/19 17:15:31 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\cliveah\Downloads\OTL.exe
PRC - [2012/07/19 02:45:24 | 000,913,888 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2012/07/12 11:37:23 | 001,536,712 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashPlayerPlugin_11_3_300_265.exe
PRC - [2012/07/09 11:08:51 | 000,935,008 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
PRC - [2012/07/09 11:08:50 | 001,107,552 | ---- | M] () -- C:\Program Files\AVG Secure Search\vprot.exe
PRC - [2012/03/27 16:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\ccSvcHst.exe
PRC - [2011/08/24 17:30:58 | 000,651,832 | ---- | M] (Sony Corporation) -- C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
PRC - [2011/08/24 17:30:58 | 000,430,136 | ---- | M] (Sony Corporation) -- C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
PRC - [2009/08/19 14:41:26 | 003,618,104 | ---- | M] (brother) -- C:\Program Files\Brownie\BrStsWnd.exe
PRC - [2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/17 16:52:16 | 000,099,632 | ---- | M] (brother) -- C:\Program Files\Brownie\brpjp04a.exe
PRC - [2007/07/24 11:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) -- C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
PRC - [2007/07/12 16:36:12 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2007/07/12 16:36:10 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2007/05/22 06:51:32 | 000,311,296 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\Shared Files\CTAudSvc.exe
PRC - [2007/04/17 15:22:22 | 000,184,320 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
PRC - [2007/03/01 08:38:48 | 004,390,912 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2007/02/15 03:59:00 | 000,118,784 | ---- | M] (OsdMaestro) -- C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
PRC - [2007/02/04 12:02:14 | 000,079,400 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
PRC - [2007/01/04 19:48:52 | 000,112,152 | R--- | M] (InterVideo) -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
PRC - [2006/12/22 07:31:50 | 000,108,712 | ---- | M] () -- C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
PRC - [2006/10/30 16:59:34 | 000,024,576 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
PRC - [2006/09/28 06:42:24 | 000,065,536 | ---- | M] (Hewlett-Packard Company) -- C:\hp\support\hpsysdrv.exe
PRC - [2006/09/20 08:35:26 | 000,020,480 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
PRC - [2006/09/03 10:32:28 | 000,208,896 | ---- | M] () -- C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe


========== Modules (No Company Name) ==========

MOD - [2012/07/19 02:45:24 | 002,003,424 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2012/07/12 11:37:23 | 009,465,032 | ---- | M] () -- C:\Windows\System32\Macromed\Flash\NPSWF32_11_3_300_265.dll
MOD - [2012/07/09 11:08:51 | 000,132,704 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\11.2.0\SiteSafety.dll
MOD - [2012/07/09 11:08:50 | 001,107,552 | ---- | M] () -- C:\Program Files\AVG Secure Search\vprot.exe
MOD - [2011/09/27 07:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 07:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2009/04/10 23:28:22 | 000,223,232 | ---- | M] () -- \\.\globalroot\systemroot\system32\mswsock.dll
MOD - [2007/06/26 09:03:42 | 000,150,016 | ---- | M] () -- C:\Windows\System32\OemSpiE.dll
MOD - [2007/06/05 16:44:48 | 000,106,496 | ---- | M] () -- C:\Windows\System32\APOMngr.dll
MOD - [2007/05/28 11:28:02 | 000,069,120 | ---- | M] () -- C:\Windows\System32\CmdRtr.dll
MOD - [2006/10/30 16:59:34 | 000,024,576 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
MOD - [2006/09/20 08:35:26 | 000,020,480 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe


========== Win32 Services (SafeList) ==========

SRV - [2012/07/19 02:45:24 | 000,113,120 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/07/18 13:49:22 | 000,250,056 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/07/09 11:08:51 | 000,935,008 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe -- (vToolbarUpdater11.2.0)
SRV - [2012/03/27 16:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\ccSvcHst.exe -- (N360)
SRV - [2011/08/24 17:30:58 | 000,430,136 | ---- | M] (Sony Corporation) [Auto | Running] -- C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe -- (PMBDeviceInfoProvider)
SRV - [2007/07/24 11:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) [Auto | Running] -- C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe -- (PSI_SVC_2)
SRV - [2007/07/12 16:36:12 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
SRV - [2007/05/22 06:51:32 | 000,311,296 | ---- | M] (Creative Technology Ltd) [Auto | Running] -- C:\Program Files\Creative\Shared Files\CTAudSvc.exe -- (CTAudSvcService)
SRV - [2007/01/04 19:48:52 | 000,112,152 | R--- | M] (InterVideo) [Auto | Running] -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe -- (IviRegMgr)
SRV - [2006/12/22 07:31:50 | 000,108,712 | ---- | M] () [Auto | Running] -- C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor5.0)
SRV - [2006/09/11 16:02:44 | 000,544,256 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe -- (Remote UI Service) Intel®
SRV - [2006/09/11 16:01:04 | 000,167,936 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe -- (MCLServiceATL) Intel®
SRV - [2006/09/11 15:56:32 | 000,075,264 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\issm.exe -- (ISSM) Intel®
SRV - [2006/09/11 15:56:20 | 000,188,416 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\CCU\AlertService.exe -- (AlertService) Intel®
SRV - [2006/09/03 10:32:28 | 000,208,896 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe -- (DQLWinService)
SRV - [2006/08/31 23:47:56 | 000,026,624 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe -- (M1 Server) Intel® Viiv™
SRV - [2006/05/10 09:13:52 | 000,029,696 | R--- | M] (Intel® Corporation) [Auto | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\tools\IntelDHSvcConf.exe -- (IntelDHSvcConf)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\blbdrive.sys -- (blbdrive)
DRV - [2012/07/19 13:06:36 | 000,083,064 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\SMR300.SYS -- (SMR300)
DRV - [2012/07/19 02:37:28 | 000,035,752 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\FixZeroAccess.sys -- (FixZeroAccess)
DRV - [2012/06/18 17:01:14 | 000,821,920 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20120711.002\BHDrvx86.sys -- (BHDrvx86)
DRV - [2012/06/14 11:39:26 | 000,382,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20120719.002\IDSvix86.sys -- (IDSVix86)
DRV - [2012/06/03 17:39:48 | 000,141,944 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2012/06/02 01:00:00 | 001,589,752 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\VirusDefs\20120719.006\NAVEX15.SYS -- (NAVEX15)
DRV - [2012/06/02 01:00:00 | 000,376,480 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/06/02 01:00:00 | 000,087,928 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\VirusDefs\20120719.006\NAVENG.SYS -- (NAVENG)
DRV - [2012/05/30 19:45:29 | 000,106,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/03/28 23:28:37 | 000,345,208 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\symtdiv.sys -- (SYMTDIv)
DRV - [2012/03/28 23:28:30 | 000,905,336 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\System32\drivers\N360\0602010.005\SymEFA.sys -- (SymEFA)
DRV - [2012/03/28 23:28:25 | 000,340,088 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\N360\0602010.005\SymDS.sys -- (SymDS)
DRV - [2012/03/28 23:06:25 | 000,149,624 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\Ironx86.sys -- (SymIRON)
DRV - [2012/03/28 23:03:27 | 000,574,072 | R--- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\srtsp.sys -- (SRTSP)
DRV - [2012/03/28 23:03:27 | 000,032,888 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\srtspx.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2011/11/29 15:44:14 | 000,132,744 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\ccSetx86.sys -- (ccSet_N360)
DRV - [2008/01/18 21:25:05 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express) Intel®
DRV - [2007/06/08 02:43:06 | 000,404,480 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\t3.sys -- (t3) Sound Blaster X-Fi Xtreme Audio (Vista)
DRV - [2007/05/14 08:33:00 | 007,478,976 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2007/04/17 20:09:28 | 000,011,032 | ---- | M] (InterVideo) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\regi.sys -- (regi)
DRV - [2007/01/04 09:41:50 | 000,255,488 | ---- | M] (Ralink Technology Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\netr73.sys -- (netr73)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...lion&pf=desktop
IE - HKLM\..\SearchScopes,DefaultScope = {81917952-8307-42FE-B332-DABAC559077A}
IE - HKLM\..\SearchScopes\{81917952-8307-42FE-B332-DABAC559077A}: "URL" = http://search.yahoo....ing}&fr=hp-pvdt
IE - HKLM\..\SearchScopes\{98AA63BE-EB3A-42AE-B47D-C64FA4C01320}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd
IE - HKLM\..\SearchScopes\{F2D8DB3D-A159-4225-B80B-899F294301CC}: "URL" = http://search.live.c...#38;FORM=HVDUS7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://isearch.avg.c...sa&d=2012-04-22 18:29:50&v=11.0.0.9&sap=hp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}
IE - HKCU\..\SearchScopes\{81917952-8307-42FE-B332-DABAC559077A}: "URL" = http://search.yahoo....ing}&fr=hp-pvdt
IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...sa&d=2012-04-22 18:29:50&v=11.0.0.9&sap=dsp&q={searchTerms}
IE - HKCU\..\SearchScopes\{98AA63BE-EB3A-42AE-B47D-C64FA4C01320}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...il&geo=US&ver=5
IE - HKCU\..\SearchScopes\{F2D8DB3D-A159-4225-B80B-899F294301CC}: "URL" = http://search.live.c...#38;FORM=HVDUS7
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:2.1.3.20100310105313
FF - prefs.js..extensions.enabledItems: {861d02ef-6fd9-4ce1-954a-90ee3a4de31c}:1.300.367
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0
FF - prefs.js..extensions.enabledItems: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:4.6
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_265.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\11.2.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2571: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.2629: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1739: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\IPSFFPlgn\ [2012/06/03 17:43:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\coFFPlgn\ [2012/07/19 12:12:51 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\ProgramData\AVG Secure Search\11.1.0.12\ [2012/07/09 11:09:01 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/07/19 02:45:24 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 14.0\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components [2012/06/20 18:25:28 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 14.0\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/07/19 02:45:24 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2012/04/22 18:39:53 | 000,000,000 | ---D | M] (No name found) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Extensions
[2010/09/06 15:53:17 | 000,000,000 | ---D | M] (No name found) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Extensions\{3550f703-e582-4d05-9a08-453d09bdfdc6}
[2012/05/01 19:41:26 | 000,000,000 | ---D | M] (No name found) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\extensions
[2012/04/22 18:39:58 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2012/04/22 18:39:58 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}(81)
[2011/05/13 15:01:22 | 000,002,469 | ---- | M] () -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\searchplugins\safesearch.xml
[2012/04/22 18:30:27 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2012/07/19 12:12:51 | 000,000,000 | ---D | M] (Norton Toolbar) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\COFFPLGN
[2012/06/03 17:43:37 | 000,000,000 | ---D | M] (Norton Vulnerability Protection) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\IPSFFPLGN
[2012/07/19 02:45:24 | 000,136,672 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2012/07/09 11:08:49 | 000,003,769 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml
[2012/04/27 22:53:52 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2012/04/27 22:53:52 | 000,002,040 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2006/09/18 14:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Yahoo! Toolbar Helper) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - No CLSID value found.
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe (brother)
O4 - HKLM..\Run: [HF_G_Jul] C:\Program Files\AVG Secure Search\HF_G_Jul.exe ()
O4 - HKLM..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [KBD] C:\hp\KBD\KbdStub.exe ()
O4 - HKLM..\Run: [Nikon Message Center 2] C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe (Nikon Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvSvc] C:\Windows\System32\nvsvc.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [OpwareSE4] C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [OsdMaestro] C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe (OsdMaestro)
O4 - HKLM..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe (Sony Corporation)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SPIRunE] C:\Windows\System32\SpiRunE.dll (Creative Technology Ltd.)
O4 - HKLM..\Run: [VolPanel] C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe ()
O4 - HKLM..\Run: [WrtMon.exe] C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe ()
O4 - HKLM..\RunOnce: [Launcher] C:\Windows\SMINST\Launcher.exe (soft thinks)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000011 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000012 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000013 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000014 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000015 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000016 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000017 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000018 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000019 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000020 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000021 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000022 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000023 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000024 - %SystemRoot%\System32\winrnr.dll File not found
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{6C22447F-6F84-450C-8150-F64E3662D1DA}: DhcpNameServer = 207.69.188.187 207.69.188.186
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll ()
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: K:\ITALY Desktop Photos\DSC_6120 Isola Madonna del Monte.JPG
O24 - Desktop BackupWallPaper: K:\ITALY Desktop Photos\DSC_6120 Isola Madonna del Monte.JPG
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2012/04/22 14:23:45 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/07/19 13:06:36 | 000,083,064 | ---- | C] (Symantec Corporation) -- C:\Windows\System32\drivers\SMR300.SYS
[2012/07/19 03:02:35 | 000,000,000 | ---D | C] -- C:\NPE
[2012/07/19 02:52:31 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\Photos 2012
[2012/07/19 02:52:18 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\Photos 2011
[2012/07/19 02:51:22 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\ITALY 2011
[2012/07/19 02:50:21 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\CHINA 2008
[2012/07/19 02:37:41 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\FixZeroAccess
[2012/07/19 02:37:28 | 000,035,752 | ---- | C] (Symantec Corporation) -- C:\Windows\System32\drivers\FixZeroAccess.sys
[2012/07/19 01:26:06 | 000,000,000 | ---D | C] -- C:\Windows\System32\drivers\NBRTWizard
[2012/07/19 01:26:06 | 000,000,000 | ---D | C] -- C:\Windows\System32\drivers\NBRTWizard\0500000.05A
[2012/07/19 01:26:05 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Bootable Recovery Tool Wizard
[2012/07/19 01:26:05 | 000,000,000 | ---D | C] -- C:\Program Files\Norton Bootable Recovery Tool Wizard
[2012/07/19 01:08:46 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
[2012/07/18 18:09:54 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\SPE
[2012/07/18 18:07:43 | 005,678,424 | ---- | C] (Symantec Corporation) -- C:\Users\cliveah\Desktop\Sep_SupportTool.exe
[2012/07/18 17:54:14 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Local\NPE
[2012/07/18 17:52:45 | 002,841,104 | ---- | C] (Symantec Corporation) -- C:\Users\cliveah\Desktop\NPE.exe
[2012/07/18 13:45:12 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Local\CrashDumps
[2012/07/12 00:17:30 | 002,047,488 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\win32k.sys
[2012/07/11 23:48:15 | 002,382,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mshtml.tlb
[2012/07/11 23:48:14 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\url.dll
[2012/07/11 23:48:14 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieui.dll
[2012/07/11 23:48:14 | 000,142,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ieUnatt.exe
[2012/07/11 23:48:13 | 001,800,192 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jscript9.dll
[2012/07/11 23:48:13 | 001,427,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\inetcpl.cpl
[2012/07/11 23:48:13 | 000,065,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\jsproxy.dll
[2012/07/11 09:36:37 | 000,204,288 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\ncrypt.dll
[2012/07/09 13:51:20 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\Corel
[2012/07/07 22:08:58 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\NeroDCTemplates
[2012/06/21 09:20:04 | 002,422,272 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wucltux.dll
[2012/06/21 09:20:04 | 000,045,080 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wups2.dll
[2012/06/21 09:19:40 | 000,577,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wuapi.dll
[2012/06/21 09:19:40 | 000,088,576 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wudriver.dll
[2012/06/21 09:19:40 | 000,035,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wups.dll
[2012/06/21 09:19:33 | 000,171,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wuwebv.dll
[2012/06/21 09:19:33 | 000,033,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wuapp.exe

========== Files - Modified Within 30 Days ==========

[2012/07/19 16:53:59 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1018804420-2220043009-1549775003-1002UA.job
[2012/07/19 16:35:59 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/07/19 16:12:31 | 000,003,952 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/07/19 16:12:31 | 000,003,952 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/07/19 15:53:59 | 000,000,860 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1018804420-2220043009-1549775003-1002Core.job
[2012/07/19 13:06:38 | 000,000,020 | ---- | M] () -- C:\Windows\System32\drivers\SMR300.dat
[2012/07/19 13:06:36 | 000,083,064 | ---- | M] (Symantec Corporation) -- C:\Windows\System32\drivers\SMR300.SYS
[2012/07/19 12:17:13 | 000,655,226 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/07/19 12:17:13 | 000,124,608 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/07/19 12:15:27 | 000,000,343 | ---- | M] () -- C:\Windows\Brownie.ini
[2012/07/19 12:12:30 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/07/19 12:12:20 | 3219,607,552 | -HS- | M] () -- C:\hiberfil.sys
[2012/07/19 11:51:33 | 000,000,426 | ---- | M] () -- C:\Windows\BRWMARK.INI
[2012/07/19 11:27:12 | 000,002,305 | ---- | M] () -- C:\Users\cliveah\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2012/07/19 02:37:28 | 000,035,752 | ---- | M] (Symantec Corporation) -- C:\Windows\System32\drivers\FixZeroAccess.sys
[2012/07/19 01:57:15 | 000,421,936 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/07/19 01:08:48 | 000,000,916 | ---- | M] () -- C:\Users\cliveah\Desktop\Norton Installation Files.lnk
[2012/07/18 18:08:19 | 005,678,424 | ---- | M] (Symantec Corporation) -- C:\Users\cliveah\Desktop\Sep_SupportTool.exe
[2012/07/18 17:53:00 | 002,841,104 | ---- | M] (Symantec Corporation) -- C:\Users\cliveah\Desktop\NPE.exe
[2012/07/18 16:50:34 | 000,002,627 | ---- | M] () -- C:\Users\cliveah\Desktop\Microsoft Office Word 2007.lnk
[2012/07/18 13:49:21 | 000,426,184 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerApp.exe
[2012/07/18 13:49:21 | 000,070,344 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\System32\FlashPlayerCPLApp.cpl
[2012/07/14 00:39:00 | 000,000,020 | -H-- | M] () -- C:\ProgramData\PKP_DLet.DAT
[2012/07/09 13:51:20 | 000,000,952 | -HS- | M] () -- C:\ProgramData\KGyGaAvL.sys
[2012/06/28 04:54:24 | 000,000,172 | ---- | M] () -- C:\Windows\System32\drivers\NBRTWizard\0500000.05A\isolate.ini
[2012/06/21 15:47:02 | 000,000,330 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForcliveah.job

========== Files Created - No Company Name ==========

[2012/07/19 13:06:36 | 000,000,020 | ---- | C] () -- C:\Windows\System32\drivers\SMR300.dat
[2012/07/19 01:26:06 | 000,000,172 | ---- | C] () -- C:\Windows\System32\drivers\NBRTWizard\0500000.05A\isolate.ini
[2012/07/19 01:08:46 | 000,000,916 | ---- | C] () -- C:\Users\cliveah\Desktop\Norton Installation Files.lnk
[2012/07/18 18:16:26 | 000,000,804 | ---- | C] () -- C:\Windows\Installer\{72036cde-2c11-2955-c448-bcadb64659cc}\L\[email protected]
[2012/05/03 16:17:44 | 000,000,952 | -HS- | C] () -- C:\ProgramData\KGyGaAvL.sys
[2012/04/27 00:39:29 | 000,000,086 | ---- | C] () -- C:\Users\cliveah\AppData\Roaming\default.pls
[2012/04/25 09:47:09 | 000,002,048 | -HS- | C] () -- C:\Windows\Installer\{72036cde-2c11-2955-c448-bcadb64659cc}\@
[2012/04/25 09:47:09 | 000,002,048 | -HS- | C] () -- C:\Users\cliveah\AppData\Local\{72036cde-2c11-2955-c448-bcadb64659cc}\@
[2012/04/24 21:29:50 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2012/04/24 11:31:53 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2012/04/24 11:31:53 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2012/04/22 23:28:47 | 000,011,776 | ---- | C] () -- C:\Windows\System32\pmsbfn32.dll
[2012/04/22 23:27:24 | 000,000,412 | ---- | C] () -- C:\Windows\MAXLINK.INI
[2012/04/22 22:09:10 | 000,000,209 | ---- | C] () -- C:\Windows\ODBCINST.INI
[2012/04/22 21:07:32 | 000,001,024 | ---- | C] () -- C:\Users\cliveah\.rnd
[2012/04/22 20:53:08 | 000,000,268 | RH-- | C] () -- C:\Users\cliveah\AppData\Roaming\programs
[2012/04/22 20:53:08 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Action
[2012/04/22 20:53:08 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLes.DAT
[2012/04/22 20:53:08 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Audio
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\Users\cliveah\AppData\Roaming\vhosts
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\Users\cliveah\AppData\Roaming\manual
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Action Clauses
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\ProgramData\AccountTypes
[2012/04/22 20:52:08 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLev.DAT
[2012/04/22 20:52:08 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLet.DAT
[2012/04/22 20:52:08 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Audio Units
[2012/04/22 20:52:08 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Application Support
[2012/04/22 20:39:42 | 000,031,265 | ---- | C] () -- C:\Windows\HL-5370DW.INI
[2012/04/22 20:39:42 | 000,000,000 | ---- | C] () -- C:\Windows\brmx2001.ini
[2012/04/22 20:35:50 | 000,000,426 | ---- | C] () -- C:\Windows\BRWMARK.INI
[2012/04/22 20:33:18 | 000,045,056 | ---- | C] () -- C:\Windows\System32\BRTCPCON.DLL
[2012/04/22 20:33:18 | 000,000,114 | ---- | C] () -- C:\Windows\System32\BRLMW03A.INI
[2012/04/22 20:33:18 | 000,000,050 | ---- | C] () -- C:\Windows\System32\BRADM08A.DAT
[2012/04/22 20:32:36 | 000,000,343 | ---- | C] () -- C:\Windows\Brownie.ini
[2012/04/22 14:17:02 | 000,103,521 | ---- | C] () -- C:\Windows\hpqins13.dat
[2012/04/22 14:06:29 | 000,001,617 | ---- | C] () -- C:\Windows\System32\AudioDrv.ini
[2012/04/22 14:06:27 | 000,024,943 | ---- | C] () -- C:\Windows\System32\t3.ini
[2012/04/22 14:06:27 | 000,000,000 | ---- | C] () -- C:\Windows\System32\ctzapxx.ini
[2012/04/22 14:06:24 | 000,150,016 | ---- | C] () -- C:\Windows\System32\OemSpiE.dll
[2012/04/22 14:06:24 | 000,001,162 | ---- | C] () -- C:\Windows\CfgHPSp.ini
[2012/04/22 14:06:24 | 000,000,658 | ---- | C] () -- C:\Windows\CfgHPHp.ini
[2012/04/22 14:06:24 | 000,000,658 | ---- | C] () -- C:\Windows\CfgHPDO.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPRMi.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPRLI.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPFMi.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPDI.ini
[2012/04/22 14:06:23 | 000,106,496 | ---- | C] () -- C:\Windows\System32\APOMngr.dll
[2012/04/22 14:06:23 | 000,069,120 | ---- | C] () -- C:\Windows\System32\CmdRtr.dll
[2012/04/22 13:51:17 | 000,061,440 | ---- | C] () -- C:\Windows\System32\OsdRemove.exe
[2012/04/22 13:49:07 | 000,102,400 | ---- | C] () -- C:\Windows\System32\pywintypes24.dll
[2012/04/22 13:49:06 | 000,327,680 | ---- | C] () -- C:\Windows\System32\pythoncom24.dll

< End of report >
  • 0

Advertisements


#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there lets hush Norton up

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image

    :OTL
    O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
    O4 - HKLM..\Run: [] File not found

    :Files
    ipconfig /flushdns /c
    C:\Windows\Installer\{72036cde-2c11-2955-c448-bcadb64659cc}
    C:\Users\cliveah\AppData\Local\{72036cde-2c11-2955-c448-bcadb64659cc}

    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks

    Posted Image

    Posted Image
  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.



Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
  • 0

#3
cliveah

cliveah

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Thanks.

First, here is the file produced by OTL after applying the fix. I had to run the fix twice as OTL stopped working the first time at the last 3 lines of the fix. I will now continue with your instructions.

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1E8A6170-7264-4D0F-BEAE-D42A53123C75}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1E8A6170-7264-4D0F-BEAE-D42A53123C75}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\cliveah\Desktop\cmd.bat deleted successfully.
C:\Users\cliveah\Desktop\cmd.txt deleted successfully.
File\Folder C:\Windows\Installer\{72036cde-2c11-2955-c448-bcadb64659cc} not found.
File\Folder C:\Users\cliveah\AppData\Local\{72036cde-2c11-2955-c448-bcadb64659cc} not found.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: cliveah
->Temp folder emptied: 177504 bytes
->Temporary Internet Files folder emptied: 37294 bytes
->FireFox cache emptied: 5855053 bytes
->Apple Safari cache emptied: 878592 bytes
->Flash cache emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: IUSR_NMPR
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public

User: Solita
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 55260 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 7.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.54.0 log created on 07202012_130306

Files\Folders moved on Reboot...
File move failed. C:\Windows\temp\nmsmc_DQLWinService.log scheduled to be moved on reboot.

PendingFileRenameOperations files...
[2012/07/20 13:08:18 | 000,000,149 | ---- | M] () C:\Windows\temp\nmsmc_DQLWinService.log : Unable to obtain MD5

Registry entries deleted on Reboot...
  • 0

#4
cliveah

cliveah

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Here are the results of the OTL Quick Scan:

OTL logfile created on: 7/20/2012 1:18:34 PM - Run 2
OTL by OldTimer - Version 3.2.54.0 Folder = C:\Users\cliveah\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 1.90 Gb Available Physical Memory | 63.41% Memory free
6.19 Gb Paging File | 5.23 Gb Available in Paging File | 84.37% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 921.84 Gb Total Space | 629.01 Gb Free Space | 68.23% Space Free | Partition Type: NTFS
Drive D: | 9.67 Gb Total Space | 1.01 Gb Free Space | 10.43% Space Free | Partition Type: NTFS
Drive K: | 465.75 Gb Total Space | 316.40 Gb Free Space | 67.93% Space Free | Partition Type: NTFS

Computer Name: CLIVEAH-PC | User Name: cliveah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/07/19 17:15:31 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\cliveah\Desktop\OTL.exe
PRC - [2012/07/09 11:08:51 | 000,935,008 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
PRC - [2012/07/09 11:08:50 | 001,107,552 | ---- | M] () -- C:\Program Files\AVG Secure Search\vprot.exe
PRC - [2012/03/27 16:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\ccSvcHst.exe
PRC - [2011/08/24 17:30:58 | 000,651,832 | ---- | M] (Sony Corporation) -- C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
PRC - [2011/08/24 17:30:58 | 000,430,136 | ---- | M] (Sony Corporation) -- C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
PRC - [2009/08/19 14:41:26 | 003,618,104 | ---- | M] (brother) -- C:\Program Files\Brownie\BrStsWnd.exe
PRC - [2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/17 16:52:16 | 000,099,632 | ---- | M] (brother) -- C:\Program Files\Brownie\brpjp04a.exe
PRC - [2007/07/24 11:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) -- C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
PRC - [2007/07/12 16:36:12 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2007/07/12 16:36:10 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2007/05/22 06:51:32 | 000,311,296 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\Shared Files\CTAudSvc.exe
PRC - [2007/04/17 15:22:22 | 000,184,320 | ---- | M] (Creative Technology Ltd) -- C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
PRC - [2007/03/01 08:38:48 | 004,390,912 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2007/02/15 03:59:00 | 000,118,784 | ---- | M] (OsdMaestro) -- C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
PRC - [2007/02/04 12:02:14 | 000,079,400 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
PRC - [2007/01/04 19:48:52 | 000,112,152 | R--- | M] (InterVideo) -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
PRC - [2006/12/22 07:31:50 | 000,108,712 | ---- | M] () -- C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
PRC - [2006/10/30 16:59:34 | 000,024,576 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
PRC - [2006/09/28 06:42:24 | 000,065,536 | ---- | M] (Hewlett-Packard Company) -- C:\hp\support\hpsysdrv.exe
PRC - [2006/09/20 08:35:26 | 000,020,480 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
PRC - [2006/09/03 10:32:28 | 000,208,896 | ---- | M] () -- C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe


========== Modules (No Company Name) ==========

MOD - [2012/07/09 11:08:51 | 000,132,704 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\11.2.0\SiteSafety.dll
MOD - [2012/07/09 11:08:50 | 001,107,552 | ---- | M] () -- C:\Program Files\AVG Secure Search\vprot.exe
MOD - [2011/09/27 07:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 07:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2009/04/10 23:28:22 | 000,223,232 | ---- | M] () -- \\.\globalroot\systemroot\system32\mswsock.dll
MOD - [2007/06/26 09:03:42 | 000,150,016 | ---- | M] () -- C:\Windows\System32\OemSpiE.dll
MOD - [2007/06/05 16:44:48 | 000,106,496 | ---- | M] () -- C:\Windows\System32\APOMngr.dll
MOD - [2007/05/28 11:28:02 | 000,069,120 | ---- | M] () -- C:\Windows\System32\CmdRtr.dll
MOD - [2006/10/30 16:59:34 | 000,024,576 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
MOD - [2006/09/20 08:35:26 | 000,020,480 | ---- | M] () -- C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe


========== Win32 Services (SafeList) ==========

SRV - [2012/07/19 02:45:24 | 000,113,120 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/07/18 13:49:22 | 000,250,056 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/07/09 11:08:51 | 000,935,008 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe -- (vToolbarUpdater11.2.0)
SRV - [2012/03/27 16:14:06 | 000,138,232 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\ccSvcHst.exe -- (N360)
SRV - [2011/08/24 17:30:58 | 000,430,136 | ---- | M] (Sony Corporation) [Auto | Running] -- C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe -- (PMBDeviceInfoProvider)
SRV - [2007/07/24 11:15:14 | 000,185,632 | ---- | M] (Protexis Inc.) [Auto | Running] -- C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe -- (PSI_SVC_2)
SRV - [2007/07/12 16:36:12 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
SRV - [2007/05/22 06:51:32 | 000,311,296 | ---- | M] (Creative Technology Ltd) [Auto | Running] -- C:\Program Files\Creative\Shared Files\CTAudSvc.exe -- (CTAudSvcService)
SRV - [2007/01/04 19:48:52 | 000,112,152 | R--- | M] (InterVideo) [Auto | Running] -- C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe -- (IviRegMgr)
SRV - [2006/12/22 07:31:50 | 000,108,712 | ---- | M] () [Auto | Running] -- C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor5.0)
SRV - [2006/09/11 16:02:44 | 000,544,256 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe -- (Remote UI Service) Intel®
SRV - [2006/09/11 16:01:04 | 000,167,936 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe -- (MCLServiceATL) Intel®
SRV - [2006/09/11 15:56:32 | 000,075,264 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\issm.exe -- (ISSM) Intel®
SRV - [2006/09/11 15:56:20 | 000,188,416 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\CCU\AlertService.exe -- (AlertService) Intel®
SRV - [2006/09/03 10:32:28 | 000,208,896 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe -- (DQLWinService)
SRV - [2006/08/31 23:47:56 | 000,026,624 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe -- (M1 Server) Intel® Viiv™
SRV - [2006/05/10 09:13:52 | 000,029,696 | R--- | M] (Intel® Corporation) [Auto | Stopped] -- C:\Program Files\Intel\IntelDH\Intel Media Server\tools\IntelDHSvcConf.exe -- (IntelDHSvcConf)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\blbdrive.sys -- (blbdrive)
DRV - [2012/07/19 02:37:28 | 000,035,752 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\FixZeroAccess.sys -- (FixZeroAccess)
DRV - [2012/06/18 17:01:14 | 000,821,920 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20120711.002\BHDrvx86.sys -- (BHDrvx86)
DRV - [2012/06/14 11:39:26 | 000,382,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20120719.002\IDSvix86.sys -- (IDSVix86)
DRV - [2012/06/03 17:39:48 | 000,141,944 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2012/06/02 01:00:00 | 001,589,752 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\VirusDefs\20120720.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2012/06/02 01:00:00 | 000,376,480 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/06/02 01:00:00 | 000,087,928 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\VirusDefs\20120720.002\NAVENG.SYS -- (NAVENG)
DRV - [2012/05/30 19:45:29 | 000,106,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/03/28 23:28:37 | 000,345,208 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\symtdiv.sys -- (SYMTDIv)
DRV - [2012/03/28 23:28:30 | 000,905,336 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\System32\drivers\N360\0602010.005\SymEFA.sys -- (SymEFA)
DRV - [2012/03/28 23:28:25 | 000,340,088 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\N360\0602010.005\SymDS.sys -- (SymDS)
DRV - [2012/03/28 23:06:25 | 000,149,624 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\Ironx86.sys -- (SymIRON)
DRV - [2012/03/28 23:03:27 | 000,574,072 | R--- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\srtsp.sys -- (SRTSP)
DRV - [2012/03/28 23:03:27 | 000,032,888 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\srtspx.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2011/11/29 15:44:14 | 000,132,744 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\N360\0602010.005\ccSetx86.sys -- (ccSet_N360)
DRV - [2008/01/18 21:25:05 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express) Intel®
DRV - [2007/06/08 02:43:06 | 000,404,480 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\t3.sys -- (t3) Sound Blaster X-Fi Xtreme Audio (Vista)
DRV - [2007/05/14 08:33:00 | 007,478,976 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2007/04/17 20:09:28 | 000,011,032 | ---- | M] (InterVideo) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\regi.sys -- (regi)
DRV - [2007/01/04 09:41:50 | 000,255,488 | ---- | M] (Ralink Technology Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\netr73.sys -- (netr73)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...lion&pf=desktop
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...lion&pf=desktop
IE - HKLM\..\SearchScopes,DefaultScope = {81917952-8307-42FE-B332-DABAC559077A}
IE - HKLM\..\SearchScopes\{81917952-8307-42FE-B332-DABAC559077A}: "URL" = http://search.yahoo....ing}&fr=hp-pvdt
IE - HKLM\..\SearchScopes\{98AA63BE-EB3A-42AE-B47D-C64FA4C01320}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd
IE - HKLM\..\SearchScopes\{F2D8DB3D-A159-4225-B80B-899F294301CC}: "URL" = http://search.live.c...#38;FORM=HVDUS7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://isearch.avg.c...sa&d=2012-04-22 18:29:50&v=11.0.0.9&sap=hp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}
IE - HKCU\..\SearchScopes\{81917952-8307-42FE-B332-DABAC559077A}: "URL" = http://search.yahoo....ing}&fr=hp-pvdt
IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...sa&d=2012-04-22 18:29:50&v=11.0.0.9&sap=dsp&q={searchTerms}
IE - HKCU\..\SearchScopes\{98AA63BE-EB3A-42AE-B47D-C64FA4C01320}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd
IE - HKCU\..\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}: "URL" = http://www.ask.com/w...il&geo=US&ver=5
IE - HKCU\..\SearchScopes\{F2D8DB3D-A159-4225-B80B-899F294301CC}: "URL" = http://search.live.c...#38;FORM=HVDUS7
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.google.com/"
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:2.1.3.20100310105313
FF - prefs.js..extensions.enabledItems: {861d02ef-6fd9-4ce1-954a-90ee3a4de31c}:1.300.367
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0
FF - prefs.js..extensions.enabledItems: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:4.6
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_265.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\11.2.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.11.2571: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.2.2629: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.1739: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@real.com/RhapsodyPlayerEngine,version=1.0: C:\Program Files\Real\RhapsodyPlayerEngine\nprhapengine.dll (RealNetworks, Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\IPSFFPlgn\ [2012/06/03 17:43:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\coFFPlgn\ [2012/07/20 13:08:22 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\ProgramData\AVG Secure Search\11.1.0.12\ [2012/07/09 11:09:01 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/07/19 02:45:24 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 14.0\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components [2012/06/20 18:25:28 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 14.0\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012/07/19 02:45:24 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 14.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2012/04/22 18:39:53 | 000,000,000 | ---D | M] (No name found) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Extensions
[2010/09/06 15:53:17 | 000,000,000 | ---D | M] (No name found) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Extensions\{3550f703-e582-4d05-9a08-453d09bdfdc6}
[2012/05/01 19:41:26 | 000,000,000 | ---D | M] (No name found) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\extensions
[2012/04/22 18:39:58 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2012/04/22 18:39:58 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}(81)
[2011/05/13 15:01:22 | 000,002,469 | ---- | M] () -- C:\Users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\searchplugins\safesearch.xml
[2012/04/22 18:30:27 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2012/07/20 13:08:22 | 000,000,000 | ---D | M] (Norton Toolbar) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\COFFPLGN
[2012/06/03 17:43:37 | 000,000,000 | ---D | M] (Norton Vulnerability Protection) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\IPSFFPLGN
[2012/07/19 02:45:24 | 000,136,672 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2012/07/09 11:08:49 | 000,003,769 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml
[2012/04/27 22:53:52 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2012/04/27 22:53:52 | 000,002,040 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2012/07/20 13:03:08 | 000,000,098 | ---- | M]) - C:\Windows\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Yahoo! Toolbar Helper) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\CoIEPlg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\IPS\IPSBHO.dll (Symantec Corporation)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360 Premier Edition\Engine\6.2.1.5\CoIEPlg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [BrStsWnd] C:\Program Files\Brownie\BrstsWnd.exe (brother)
O4 - HKLM..\Run: [HF_G_Jul] C:\Program Files\AVG Secure Search\HF_G_Jul.exe ()
O4 - HKLM..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [KBD] C:\hp\KBD\KbdStub.exe ()
O4 - HKLM..\Run: [Nikon Message Center 2] C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe (Nikon Corporation)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvSvc] C:\Windows\System32\nvsvc.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [OpwareSE4] C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [OsdMaestro] C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe (OsdMaestro)
O4 - HKLM..\Run: [PMBVolumeWatcher] C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe (Sony Corporation)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SPIRunE] C:\Windows\System32\SpiRunE.dll (Creative Technology Ltd.)
O4 - HKLM..\Run: [VolPanel] C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe ()
O4 - HKLM..\Run: [WrtMon.exe] C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe ()
O4 - HKLM..\RunOnce: [Launcher] C:\Windows\SMINST\Launcher.exe (soft thinks)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000011 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000012 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000013 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000014 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000015 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000016 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000017 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000018 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000019 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000020 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000021 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000022 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000023 - %SystemRoot%\System32\winrnr.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000024 - %SystemRoot%\System32\winrnr.dll File not found
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{6C22447F-6F84-450C-8150-F64E3662D1DA}: DhcpNameServer = 207.69.188.187 207.69.188.186
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll ()
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: K:\ITALY Desktop Photos\DSC_6120 Isola Madonna del Monte.JPG
O24 - Desktop BackupWallPaper: K:\ITALY Desktop Photos\DSC_6120 Isola Madonna del Monte.JPG
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2012/04/22 14:23:45 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2012/07/20 12:55:10 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/07/20 11:08:31 | 004,582,461 | ---- | C] (Swearware) -- C:\Users\cliveah\Desktop\ComboFix.exe
[2012/07/19 17:15:29 | 000,596,480 | ---- | C] (OldTimer Tools) -- C:\Users\cliveah\Desktop\OTL.exe
[2012/07/19 03:02:35 | 000,000,000 | ---D | C] -- C:\NPE
[2012/07/19 02:52:31 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\Photos 2012
[2012/07/19 02:52:18 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\Photos 2011
[2012/07/19 02:51:22 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\ITALY 2011
[2012/07/19 02:50:21 | 000,000,000 | ---D | C] -- C:\Users\cliveah\Desktop\CHINA 2008
[2012/07/19 02:37:41 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\FixZeroAccess
[2012/07/19 02:37:28 | 000,035,752 | ---- | C] (Symantec Corporation) -- C:\Windows\System32\drivers\FixZeroAccess.sys
[2012/07/19 01:26:06 | 000,000,000 | ---D | C] -- C:\Windows\System32\drivers\NBRTWizard
[2012/07/19 01:26:06 | 000,000,000 | ---D | C] -- C:\Windows\System32\drivers\NBRTWizard\0500000.05A
[2012/07/19 01:26:05 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Bootable Recovery Tool Wizard
[2012/07/19 01:26:05 | 000,000,000 | ---D | C] -- C:\Program Files\Norton Bootable Recovery Tool Wizard
[2012/07/19 01:08:46 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
[2012/07/18 18:09:54 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\SPE
[2012/07/18 18:07:43 | 005,678,424 | ---- | C] (Symantec Corporation) -- C:\Users\cliveah\Desktop\Sep_SupportTool.exe
[2012/07/18 17:54:14 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Local\NPE
[2012/07/18 17:52:45 | 002,841,104 | ---- | C] (Symantec Corporation) -- C:\Users\cliveah\Desktop\NPE.exe
[2012/07/18 13:45:12 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Local\CrashDumps
[2012/07/09 13:51:20 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\Corel
[2012/07/07 22:08:58 | 000,000,000 | ---D | C] -- C:\Users\cliveah\AppData\Roaming\NeroDCTemplates

========== Files - Modified Within 30 Days ==========

[2012/07/20 13:11:52 | 000,000,343 | ---- | M] () -- C:\Windows\Brownie.ini
[2012/07/20 13:08:06 | 000,003,952 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/07/20 13:08:06 | 000,003,952 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/07/20 13:08:01 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/07/20 13:07:50 | 3219,607,552 | -HS- | M] () -- C:\hiberfil.sys
[2012/07/20 13:03:45 | 000,655,226 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/07/20 13:03:45 | 000,124,608 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/07/20 13:03:08 | 000,000,098 | ---- | M] () -- C:\Windows\System32\drivers\etc\Hosts
[2012/07/20 13:02:22 | 000,002,305 | ---- | M] () -- C:\Users\cliveah\Application Data\Microsoft\Internet Explorer\Quick Launch\Apple Safari.lnk
[2012/07/20 12:53:59 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1018804420-2220043009-1549775003-1002UA.job
[2012/07/20 12:36:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2012/07/20 11:09:05 | 004,582,461 | ---- | M] (Swearware) -- C:\Users\cliveah\Desktop\ComboFix.exe
[2012/07/19 17:15:31 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\cliveah\Desktop\OTL.exe
[2012/07/19 15:53:59 | 000,000,860 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1018804420-2220043009-1549775003-1002Core.job
[2012/07/19 11:51:33 | 000,000,426 | ---- | M] () -- C:\Windows\BRWMARK.INI
[2012/07/19 02:37:28 | 000,035,752 | ---- | M] (Symantec Corporation) -- C:\Windows\System32\drivers\FixZeroAccess.sys
[2012/07/19 01:57:15 | 000,421,936 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/07/19 01:08:48 | 000,000,916 | ---- | M] () -- C:\Users\cliveah\Desktop\Norton Installation Files.lnk
[2012/07/18 18:08:19 | 005,678,424 | ---- | M] (Symantec Corporation) -- C:\Users\cliveah\Desktop\Sep_SupportTool.exe
[2012/07/18 17:53:00 | 002,841,104 | ---- | M] (Symantec Corporation) -- C:\Users\cliveah\Desktop\NPE.exe
[2012/07/18 16:50:34 | 000,002,627 | ---- | M] () -- C:\Users\cliveah\Desktop\Microsoft Office Word 2007.lnk
[2012/07/14 00:39:00 | 000,000,020 | -H-- | M] () -- C:\ProgramData\PKP_DLet.DAT
[2012/07/09 13:51:20 | 000,000,952 | -HS- | M] () -- C:\ProgramData\KGyGaAvL.sys
[2012/06/28 04:54:24 | 000,000,172 | ---- | M] () -- C:\Windows\System32\drivers\NBRTWizard\0500000.05A\isolate.ini
[2012/06/21 15:47:02 | 000,000,330 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForcliveah.job

========== Files Created - No Company Name ==========

[2012/07/19 01:26:06 | 000,000,172 | ---- | C] () -- C:\Windows\System32\drivers\NBRTWizard\0500000.05A\isolate.ini
[2012/07/19 01:08:46 | 000,000,916 | ---- | C] () -- C:\Users\cliveah\Desktop\Norton Installation Files.lnk
[2012/05/03 16:17:44 | 000,000,952 | -HS- | C] () -- C:\ProgramData\KGyGaAvL.sys
[2012/04/27 00:39:29 | 000,000,086 | ---- | C] () -- C:\Users\cliveah\AppData\Roaming\default.pls
[2012/04/24 21:29:50 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2012/04/24 11:31:53 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2012/04/24 11:31:53 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2012/04/22 23:28:47 | 000,011,776 | ---- | C] () -- C:\Windows\System32\pmsbfn32.dll
[2012/04/22 23:27:24 | 000,000,412 | ---- | C] () -- C:\Windows\MAXLINK.INI
[2012/04/22 22:09:10 | 000,000,209 | ---- | C] () -- C:\Windows\ODBCINST.INI
[2012/04/22 21:07:32 | 000,001,024 | ---- | C] () -- C:\Users\cliveah\.rnd
[2012/04/22 20:53:08 | 000,000,268 | RH-- | C] () -- C:\Users\cliveah\AppData\Roaming\programs
[2012/04/22 20:53:08 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Action
[2012/04/22 20:53:08 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLes.DAT
[2012/04/22 20:53:08 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Audio
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\Users\cliveah\AppData\Roaming\vhosts
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\Users\cliveah\AppData\Roaming\manual
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Action Clauses
[2012/04/22 20:52:08 | 000,000,268 | RH-- | C] () -- C:\ProgramData\AccountTypes
[2012/04/22 20:52:08 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLev.DAT
[2012/04/22 20:52:08 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLet.DAT
[2012/04/22 20:52:08 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Audio Units
[2012/04/22 20:52:08 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Application Support
[2012/04/22 20:39:42 | 000,031,265 | ---- | C] () -- C:\Windows\HL-5370DW.INI
[2012/04/22 20:39:42 | 000,000,000 | ---- | C] () -- C:\Windows\brmx2001.ini
[2012/04/22 20:35:50 | 000,000,426 | ---- | C] () -- C:\Windows\BRWMARK.INI
[2012/04/22 20:33:18 | 000,045,056 | ---- | C] () -- C:\Windows\System32\BRTCPCON.DLL
[2012/04/22 20:33:18 | 000,000,114 | ---- | C] () -- C:\Windows\System32\BRLMW03A.INI
[2012/04/22 20:33:18 | 000,000,050 | ---- | C] () -- C:\Windows\System32\BRADM08A.DAT
[2012/04/22 20:32:36 | 000,000,343 | ---- | C] () -- C:\Windows\Brownie.ini
[2012/04/22 14:17:02 | 000,103,521 | ---- | C] () -- C:\Windows\hpqins13.dat
[2012/04/22 14:06:29 | 000,001,617 | ---- | C] () -- C:\Windows\System32\AudioDrv.ini
[2012/04/22 14:06:27 | 000,024,943 | ---- | C] () -- C:\Windows\System32\t3.ini
[2012/04/22 14:06:27 | 000,000,000 | ---- | C] () -- C:\Windows\System32\ctzapxx.ini
[2012/04/22 14:06:24 | 000,150,016 | ---- | C] () -- C:\Windows\System32\OemSpiE.dll
[2012/04/22 14:06:24 | 000,001,162 | ---- | C] () -- C:\Windows\CfgHPSp.ini
[2012/04/22 14:06:24 | 000,000,658 | ---- | C] () -- C:\Windows\CfgHPHp.ini
[2012/04/22 14:06:24 | 000,000,658 | ---- | C] () -- C:\Windows\CfgHPDO.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPRMi.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPRLI.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPFMi.ini
[2012/04/22 14:06:24 | 000,000,453 | ---- | C] () -- C:\Windows\CfgHPDI.ini
[2012/04/22 14:06:23 | 000,106,496 | ---- | C] () -- C:\Windows\System32\APOMngr.dll
[2012/04/22 14:06:23 | 000,069,120 | ---- | C] () -- C:\Windows\System32\CmdRtr.dll
[2012/04/22 13:51:17 | 000,061,440 | ---- | C] () -- C:\Windows\System32\OsdRemove.exe
[2012/04/22 13:49:07 | 000,102,400 | ---- | C] () -- C:\Windows\System32\pywintypes24.dll
[2012/04/22 13:49:06 | 000,327,680 | ---- | C] () -- C:\Windows\System32\pythoncom24.dll

========== LOP Check ==========

[2012/04/22 23:54:27 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\Canon
[2012/07/19 02:37:41 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\FixZeroAccess
[2012/04/23 00:03:49 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\NewSoft
[2012/04/22 20:54:36 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\Nikon
[2012/04/22 22:18:40 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\Opera
[2012/04/22 23:27:19 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\ScanSoft
[2012/04/22 15:23:54 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\Snapfish
[2012/07/18 18:09:54 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\SPE
[2012/04/22 18:40:00 | 000,000,000 | ---D | M] -- C:\Users\cliveah\AppData\Roaming\Thunderbird
[2012/07/20 13:04:16 | 000,032,616 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
  • 0

#5
cliveah

cliveah

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
I ran the ComboFix.exe program. Unfortunately I was unable to save the log file as after the ComoFix automatic reboot I could not open any browser etc. I only got the error message; "Illegal operation on a registry key that has been marked for deletion" after every attempt to open Thunderbird or Firefox. After restarting again this problem went away but I lost the copied log file.
I did notice that during the running of Combo.Fix,exe it stated:-

'System file is infected!!
"C:\Windows\system32\Services.exe"
Successfully restored'

Hopefully now the problem is solved.

I will let you know how my computer is running in a little while. Can I still get the ComboFix log file?

Thanks very much.

Clive
  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Reboot the computer to clear the illegal operation

Is the combofix log located at C:\combofix.txt
  • 0

#7
cliveah

cliveah

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Thanks,

Here is the Combofix.txt file:

ComboFix 12-07-20.02 - cliveah 07/20/2012 13:43:56.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3070.1932 [GMT -7:00]
Running from: c:\users\cliveah\Desktop\ComboFix.exe
AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
Infected copy of c:\windows\system32\Services.exe was found and disinfected
Restored copy from - c:\windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-06-20 to 2012-07-20 )))))))))))))))))))))))))))))))
.
.
2012-07-20 20:52 . 2012-07-20 20:54 -------- d-----w- c:\users\cliveah\AppData\Local\temp
2012-07-20 20:52 . 2012-07-20 20:52 -------- d-----w- c:\users\Solita\AppData\Local\temp
2012-07-20 20:52 . 2012-07-20 20:52 -------- d-----w- c:\users\IUSR_NMPR\AppData\Local\temp
2012-07-20 20:52 . 2012-07-20 20:52 -------- d-----w- c:\users\Guest\AppData\Local\temp
2012-07-20 20:52 . 2012-07-20 20:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-07-20 19:55 . 2012-07-20 19:55 -------- d-----w- C:\_OTL
2012-07-19 10:02 . 2012-07-19 10:02 -------- d-----w- C:\NPE
2012-07-19 09:37 . 2012-07-19 09:37 -------- d-----w- c:\users\cliveah\AppData\Roaming\FixZeroAccess
2012-07-19 09:37 . 2012-07-19 09:37 35752 ----a-w- c:\windows\system32\drivers\FixZeroAccess.sys
2012-07-19 08:26 . 2012-07-19 08:26 -------- d-----w- c:\windows\system32\drivers\NBRTWizard
2012-07-19 08:26 . 2012-07-19 08:26 -------- d-----w- c:\program files\Norton Bootable Recovery Tool Wizard
2012-07-19 01:09 . 2012-07-19 01:09 -------- d-----w- c:\users\cliveah\AppData\Roaming\SPE
2012-07-19 00:54 . 2012-07-19 23:45 -------- d-----w- c:\users\cliveah\AppData\Local\NPE
2012-07-18 20:45 . 2012-07-20 19:56 -------- d-----w- c:\users\cliveah\AppData\Local\CrashDumps
2012-07-14 07:38 . 2012-07-14 07:38 -------- d-----w- c:\users\Solita\AppData\Roaming\Nikon
2012-07-14 07:38 . 2012-07-14 07:38 -------- d-----w- c:\users\Solita\AppData\Local\Nikon
2012-07-12 07:17 . 2012-06-13 13:40 2047488 ----a-w- c:\windows\system32\win32k.sys
2012-07-11 16:38 . 2012-06-05 16:47 708608 ----a-w- c:\program files\Common Files\System\ado\msado15.dll
2012-07-11 16:36 . 2012-06-05 16:47 1401856 ----a-w- c:\windows\system32\msxml6.dll
2012-07-11 16:36 . 2012-06-05 16:47 1248768 ----a-w- c:\windows\system32\msxml3.dll
2012-07-11 16:36 . 2012-06-04 15:26 440704 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-07-11 16:36 . 2012-06-02 00:04 278528 ----a-w- c:\windows\system32\schannel.dll
2012-07-11 16:36 . 2012-06-02 00:03 204288 ----a-w- c:\windows\system32\ncrypt.dll
2012-07-09 20:51 . 2012-07-09 20:51 -------- d-----w- c:\users\cliveah\AppData\Roaming\Corel
2012-07-08 05:08 . 2012-07-08 05:09 -------- d-----w- c:\users\cliveah\AppData\Roaming\NeroDCTemplates
2012-06-25 23:04 . 2012-06-25 23:04 1394248 ----a-w- c:\windows\system32\msxml4.dll
2012-06-21 16:20 . 2012-06-02 22:19 53784 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-21 16:20 . 2012-06-02 22:19 45080 ----a-w- c:\windows\system32\wups2.dll
2012-06-21 16:20 . 2012-06-02 22:12 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-21 16:20 . 2012-06-02 22:19 1933848 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-21 16:19 . 2012-06-02 22:19 35864 ----a-w- c:\windows\system32\wups.dll
2012-06-21 16:19 . 2012-06-02 22:19 577048 ----a-w- c:\windows\system32\wuapi.dll
2012-06-21 16:19 . 2012-06-02 22:12 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-21 16:19 . 2012-06-02 22:19 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-21 16:19 . 2012-06-02 22:12 33792 ----a-w- c:\windows\system32\wuapp.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-07-18 20:49 . 2012-04-24 00:07 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-07-18 20:49 . 2012-04-24 00:07 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-09 20:51 . 2012-05-03 23:17 952 --sha-w- c:\programdata\KGyGaAvL.sys
2012-06-04 00:39 . 2012-04-22 22:55 141944 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2012-05-01 14:03 . 2012-06-12 22:21 180736 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-04-25 17:42 . 2012-04-25 17:42 86528 ----a-w- c:\windows\system32\iesysprep.dll
2012-04-25 17:42 . 2012-04-25 17:42 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2012-04-25 17:42 . 2012-04-25 17:42 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2012-04-25 17:42 . 2012-04-25 17:42 48640 ----a-w- c:\windows\system32\mshtmler.dll
2012-04-25 17:42 . 2012-04-25 17:42 161792 ----a-w- c:\windows\system32\msls31.dll
2012-04-25 17:42 . 2012-04-25 17:42 74752 ----a-w- c:\windows\system32\iesetup.dll
2012-04-25 17:42 . 2012-04-25 17:42 63488 ----a-w- c:\windows\system32\tdc.ocx
2012-04-25 17:42 . 2012-04-25 17:42 367104 ----a-w- c:\windows\system32\html.iec
2012-04-25 17:42 . 2012-04-25 17:42 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-04-25 17:42 . 2012-04-25 17:42 23552 ----a-w- c:\windows\system32\licmgr10.dll
2012-04-25 17:42 . 2012-04-25 17:42 152064 ----a-w- c:\windows\system32\wextract.exe
2012-04-25 17:42 . 2012-04-25 17:42 150528 ----a-w- c:\windows\system32\iexpress.exe
2012-04-25 17:42 . 2012-04-25 17:42 35840 ----a-w- c:\windows\system32\imgutil.dll
2012-04-25 17:42 . 2012-04-25 17:42 11776 ----a-w- c:\windows\system32\mshta.exe
2012-04-25 17:42 . 2012-04-25 17:42 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2012-04-25 17:42 . 2012-04-25 17:42 101888 ----a-w- c:\windows\system32\admparse.dll
2012-04-25 17:41 . 2012-04-25 17:41 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2012-04-25 17:41 . 2012-04-25 17:41 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2012-04-25 17:41 . 2012-04-25 17:41 98816 ----a-w- c:\windows\system32\mfps.dll
2012-04-25 17:41 . 2012-04-25 17:41 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2012-04-25 17:41 . 2012-04-25 17:41 2873344 ----a-w- c:\windows\system32\mf.dll
2012-04-25 17:41 . 2012-04-25 17:41 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2012-04-25 17:41 . 2012-04-25 17:41 586240 ----a-w- c:\windows\system32\stobject.dll
2012-04-25 17:41 . 2012-04-25 17:41 209920 ----a-w- c:\windows\system32\mfplat.dll
2012-04-25 17:41 . 2012-04-25 17:41 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2012-04-25 17:41 . 2012-04-25 17:41 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2012-04-25 17:41 . 2012-04-25 17:41 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2012-04-25 17:41 . 2012-04-25 17:41 478720 ----a-w- c:\windows\system32\dxgi.dll
2012-04-25 17:41 . 2012-04-25 17:41 37376 ----a-w- c:\windows\system32\cdd.dll
2012-04-25 17:41 . 2012-04-25 17:41 258048 ----a-w- c:\windows\system32\winspool.drv
2012-04-25 17:41 . 2012-04-25 17:41 189952 ----a-w- c:\windows\system32\d3d10core.dll
2012-04-25 17:41 . 2012-04-25 17:41 1029120 ----a-w- c:\windows\system32\d3d10.dll
2012-04-25 17:41 . 2012-04-25 17:41 847360 ----a-w- c:\windows\system32\OpcServices.dll
2012-04-25 17:41 . 2012-04-25 17:41 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2012-04-25 17:41 . 2012-04-25 17:41 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2012-04-25 17:41 . 2012-04-25 17:41 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2012-04-25 17:41 . 2012-04-25 17:41 4096 ----a-w- c:\windows\system32\drivers\en-US\dxgkrnl.sys.mui
2012-04-25 17:41 . 2012-04-25 17:41 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2012-04-25 17:41 . 2012-04-25 17:41 252928 ----a-w- c:\windows\system32\dxdiag.exe
2012-04-25 17:41 . 2012-04-25 17:41 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2012-04-25 17:41 . 2012-04-25 17:41 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2012-04-25 17:41 . 2012-04-25 17:41 519680 ----a-w- c:\windows\system32\d3d11.dll
2012-04-25 17:41 . 2012-04-25 17:41 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2012-04-25 17:41 . 2012-04-25 17:41 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2012-04-24 08:20 . 2006-11-02 10:32 101888 ----a-w- c:\windows\system32\ifxcardm.dll
2012-04-24 08:20 . 2006-11-02 10:32 82432 ----a-w- c:\windows\system32\axaltocm.dll
2012-04-23 16:00 . 2012-06-12 22:21 984064 ----a-w- c:\windows\system32\crypt32.dll
2012-04-23 16:00 . 2012-06-12 22:21 98304 ----a-w- c:\windows\system32\cryptnet.dll
2012-04-23 16:00 . 2012-06-12 22:21 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2012-04-23 04:44 . 2012-04-23 04:44 36864 ----a-w- c:\windows\system32\drivers\en-US\http.sys.mui
2012-04-23 03:53 . 2012-04-23 03:53 57344 ----a-r- c:\users\cliveah\AppData\Roaming\Microsoft\Installer\{87441A59-5E64-4096-A170-14EFE67200C3}\ARPPRODUCTICON.exe
2012-04-23 03:51 . 2003-03-19 02:05 106496 ----a-w- c:\windows\system32\ATL71.DLL
2012-04-23 02:59 . 2012-04-23 02:59 6656 ----a-w- c:\windows\system32\kbd106n.dll
2012-04-23 02:58 . 2012-04-23 02:58 14848 ----a-w- c:\windows\system32\wshrm.dll
2012-04-23 02:58 . 2012-04-23 02:58 43520 ----a-w- c:\windows\system32\msdxm.tlb
2012-04-23 02:58 . 2012-04-23 02:58 313344 ----a-w- c:\windows\system32\wmpdxm.dll
2012-04-23 02:58 . 2012-04-23 02:58 18432 ----a-w- c:\windows\system32\amcompat.tlb
2012-04-23 02:58 . 2012-04-23 02:58 7680 ----a-w- c:\windows\system32\spwmp.dll
2012-04-23 02:58 . 2012-04-23 02:58 4096 ----a-w- c:\windows\system32\msdxm.ocx
2012-04-23 02:58 . 2012-04-23 02:58 4096 ----a-w- c:\windows\system32\dxmasf.dll
2012-04-23 02:52 . 2012-04-23 02:52 310784 ----a-w- c:\windows\system32\unregmp2.exe
2012-04-23 01:09 . 2012-04-23 01:09 23552 ----a-w- c:\windows\system32\lpk.dll
2012-04-23 01:09 . 2012-04-23 01:09 10240 ----a-w- c:\windows\system32\dciman32.dll
2012-04-23 01:06 . 2012-04-23 01:06 61440 ----a-w- c:\windows\system32\winipsec.dll
2012-04-23 01:06 . 2012-04-23 01:06 272896 ----a-w- c:\windows\system32\polstore.dll
2012-04-23 01:04 . 2012-04-23 01:04 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2012-04-23 01:04 . 2012-04-23 01:04 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2012-04-23 01:04 . 2012-04-23 01:04 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2012-04-23 01:04 . 2012-04-23 01:04 19968 ----a-w- c:\windows\system32\ARP.EXE
2012-04-23 01:04 . 2012-04-23 01:04 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2012-04-23 01:04 . 2012-04-23 01:04 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2012-04-23 01:04 . 2012-04-23 01:04 105984 ----a-w- c:\windows\system32\netiohlp.dll
2012-04-23 01:04 . 2012-04-23 01:04 10240 ----a-w- c:\windows\system32\finger.exe
2012-04-23 01:02 . 2012-04-23 01:02 68096 ----a-w- c:\windows\system32\wlanhlp.dll
2012-04-23 01:02 . 2012-04-23 01:02 65024 ----a-w- c:\windows\system32\wlanapi.dll
2012-04-23 01:02 . 2012-04-23 01:02 293376 ----a-w- c:\windows\system32\wlanmsm.dll
2012-04-23 01:02 . 2012-04-23 01:02 127488 ----a-w- c:\windows\system32\L2SecHC.dll
2012-04-23 01:02 . 2012-04-23 01:02 513536 ----a-w- c:\windows\system32\wlansvc.dll
2012-04-23 01:02 . 2012-04-23 01:02 302592 ----a-w- c:\windows\system32\wlansec.dll
2012-04-23 01:02 . 2012-04-23 01:02 15181 ----a-w- c:\windows\system32\gatherWirelessInfo.vbs
2012-04-23 01:01 . 2012-04-23 01:01 2048 ----a-w- c:\windows\system32\msxml3r.dll
2012-04-23 01:01 . 2012-04-23 01:01 2048 ----a-w- c:\windows\system32\msxml6r.dll
2012-04-23 01:01 . 2012-04-23 01:01 218624 ----a-w- c:\windows\system32\msv1_0.dll
2012-04-23 00:59 . 2012-04-23 00:59 53248 ----a-w- c:\windows\system32\rrinstaller.exe
2012-04-23 00:59 . 2012-04-23 00:59 24576 ----a-w- c:\windows\system32\mfpmp.exe
2012-04-23 00:59 . 2012-04-23 00:59 2048 ----a-w- c:\windows\system32\mferror.dll
2012-04-23 00:57 . 2012-04-23 00:57 71680 ----a-w- c:\windows\system32\atl.dll
2012-04-23 00:54 . 2012-04-23 00:54 160256 ----a-w- c:\windows\system32\wkssvc.dll
2012-04-23 00:53 . 2012-04-23 00:53 53248 ----a-w- c:\windows\system32\tsgqec.dll
2012-04-23 00:53 . 2012-04-23 00:53 136192 ----a-w- c:\windows\system32\aaclient.dll
2012-04-23 00:51 . 2012-04-23 00:51 714240 ----a-w- c:\windows\system32\timedate.cpl
2012-04-23 00:46 . 2012-04-23 00:46 623616 ----a-w- c:\windows\system32\localspl.dll
2012-04-23 00:44 . 2012-04-23 00:44 499712 ----a-w- c:\windows\system32\kerberos.dll
2012-04-23 00:44 . 2012-04-23 00:44 175104 ----a-w- c:\windows\system32\wdigest.dll
2012-04-23 00:42 . 2012-04-23 00:42 1808896 ----a-w- c:\windows\system32\NlsLexicons0046.dll
2012-07-19 09:45 . 2012-04-23 01:30 136672 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2012-07-09 18:08 2074208 ----a-w- c:\program files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll" [2012-07-09 2074208]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2006-09-28 65536]
"KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536]
"OsdMaestro"="c:\program files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe" [2007-02-15 118784]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-07-12 178712]
"RtHDVCpl"="RtHDVCpl.exe" [2007-03-01 4390912]
"VolPanel"="c:\program files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" [2007-04-17 184320]
"SPIRunE"="SPIRunE.dll" [2007-05-09 18432]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2012-07-09 1107552]
"BrStsWnd"="c:\program files\Brownie\BrstsWnd.exe" [2009-08-19 3618104]
"Nikon Message Center 2"="c:\program files\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-26 619008]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-05-14 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-05-14 8429568]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-05-14 81920]
"PMBVolumeWatcher"="c:\program files\Sony\PMB\PMBVolumeWatcher.exe" [2011-08-25 651832]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"HF_G_Jul"="c:\program files\AVG Secure Search\HF_G_Jul.exe" [2012-07-19 36960]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\windows\SMINST\launcher.exe" [2007-03-07 44168]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Shell"=hex(0):
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2012-07-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-24 20:49]
.
2012-07-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1018804420-2220043009-1549775003-1002Core.job
- c:\users\Solita\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-13 22:49]
.
2012-07-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1018804420-2220043009-1549775003-1002UA.job
- c:\users\Solita\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-13 22:49]
.
2012-06-21 c:\windows\Tasks\HPCeeScheduleForcliveah.job
- c:\program files\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2012-04-22 18:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://isearch.avg.com/?cid={01CB6438-C127-435A-AF4F-EF88F641561D}&mid=d3d8f67b82fe47d0809bd15426f7e596-edcbda04aa43ab22469a56c9223cd5497c523748&lang=en&ds=ft011&pr=sa&d=2012-04-22 18:29&v=11.0.0.9&sap=hp
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 207.69.188.187 207.69.188.186
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll
FF - ProfilePath - c:\users\cliveah\AppData\Roaming\Mozilla\Firefox\Profiles\41gj4ua8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-07-20 13:54
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
Shell = HKLM\Software\Microsoft\Windows\CurrentVersion\Run
SPIRunE = Rundll32 SPIRunE.dll,RunDLLEntry?
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360 Premier Edition\Engine\6.2.1.5\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360 Premier Edition\Engine\6.2.1.5\diMaster.dll\" /prefetch:1"
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Creative\Shared Files\CTAudSvc.exe
c:\program files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Norton 360 Premier Edition\Engine\6.2.1.5\ccSvcHst.exe
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\program files\Norton 360 Premier Edition\Engine\6.2.1.5\ccSvcHst.exe
c:\windows\system32\IoctlSvc.exe
c:\program files\Sony\PMB\PMBDeviceInfoProvider.exe
c:\program files\Common Files\Protexis\License Service\PsiService_2.exe
c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
c:\windows\system32\WUDFHost.exe
c:\windows\RtHDVCpl.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\rundll32.exe
c:\windows\System32\spool\drivers\w32x86\3\WrtProc.exe
c:\program files\iPod\bin\iPodService.exe
c:\hp\kbd\kbd.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2012-07-20 13:59:37 - machine was rebooted
ComboFix-quarantined-files.txt 2012-07-20 20:59
.
Pre-Run: 675,132,710,912 bytes free
Post-Run: 674,719,010,816 bytes free
.
- - End Of File - - 2EEE34690440D0AF97CB21475B3E8D37
  • 0

#8
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Looks much better, how is the computer behaving ?

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
  • 0

#9
cliveah

cliveah

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Thanks.
MBAM found Trojan.Oaccess.

Here is the log file:

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.20.09

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
cliveah :: CLIVEAH-PC [administrator]

7/20/2012 3:18:37 PM
mbam-log-2012-07-20 (15-18-37).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 250535
Time elapsed: 3 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\assembly\GAC\Desktop.ini (Trojan.0access) -> Quarantined and deleted successfully.

(end)
  • 0

#10
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
How is the computer now ?
  • 0

#11
cliveah

cliveah

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
So far so good.

Everything seems to be normal.

Thanks very much.

Clive
  • 0

#12
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

SPRING CLEAN

To manually create a new Restore Point
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:
  • 0

#13
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP