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Infected with Trojan horse Patched_c.LZI,


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#1
deltamarch

deltamarch

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Help Same problem as someone else.I keep getting a popup about the trojan horse patched_c.LZI. It says it is in c:\windows\system32\system.exe The process id from AVG says 6108. Sadly I don't know what that means. It continually popped up during the OTL scan. AVG detects it, but since it's a critical/system file, I can't do anything with it. It appears to be getting worse, and the popups are becoming more frequent. As per the other post, I have run the OTL scan, and the info is pasted below. Following that is the aswmbr log report. I hope you can help me. I am working on my parents computer and it is driving them nuts. Thanks for your assistance.

deltamarch



Notebook log 1 extras.txt

OTL Extras logfile created on: 7/20/2012 12:26:25 PM - Run 1
OTL by OldTimer - Version 3.2.54.0 Folder = C:\Users\Carolyn\Downloads
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19272)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 1.55 Gb Available Physical Memory | 41.29% Memory free
7.72 Gb Paging File | 5.20 Gb Available in Paging File | 67.41% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 228.13 Gb Total Space | 141.09 Gb Free Space | 61.85% Space Free | Partition Type: NTFS
Drive D: | 227.87 Gb Total Space | 227.22 Gb Free Space | 99.71% Space Free | Partition Type: NTFS

Computer Name: WIGGLES | User Name: Carolyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-3778141873-3753116441-3521083524-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data]
"VistaSp2" = 40 62 84 ED 47 41 CA 01 [binary data]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1

========== Firewall Settings ==========

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0C826C5B-B131-423A-A229-C71B3CACCD6A}" = CDDRV_Installer
"{282E5AB2-8E47-4571-B6FA-6B512555B557}" = HP Photosmart.All-In-One Driver Software 8.0 .A
"{3C8159DD-1890-4625-A5B2-E3D8D78D4486}" = AVG 2012
"{6A76BEAF-6D1F-4273-A79B-DA8410A2E56B}" = Apple Mobile Device Support
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{840A3BAA-4C68-4581-9C7A-6F8D6CF531B9}" = iTunes
"{889DF117-14D1-44EE-9F31-C5FB5D47F68B}" = Yontoo Layers Runtime 1.10.01
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{9EFE7D1F-B20F-4E81-B27C-B3C701702250}" = ATI Catalyst Install Manager
"{9F560BEB-021F-43AC-825F-AA60442D8DE4}" = 64 Bit HP CIO Components Installer
"{A108BD40-0A8C-4385-8874-74C4B6086CC3}" = AVG 2012
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.ControlPanel" = NVIDIA Control Panel 275.33
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver" = NVIDIA Graphics Driver 275.33
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update" = NVIDIA Update 1.3.5
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer" = NVIDIA Install Application
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NVIDIA.Update" = NVIDIA Update Components
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{F3F18612-7B5D-4C05-86C9-AB50F6F71727}" = KhalInstallWrapper
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"AVG" = AVG 2012
"HP Imaging Device Functions" = HP Imaging Device Functions 8.0
"HP Solution Center & Imaging Support Tools" = HP Solution Center 8.0
"HPExtendedCapabilities" = HP Customer Participation Program 8.0
"HPOCR" = HP OCR Software 8.0
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"NVIDIA Drivers" = NVIDIA Drivers
"SMSERIAL" = Motorola SM56 Speakerphone Modem

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{021C4C4F-C93C-4425-BFFD-C2D16776BFAE}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{05BDC796-3451-4F81-B91D-E98F7ADA76C2}" = TurboTax 2010 WinPerTaxSupport
"{0D2E9DCB-9938-475E-B4DD-8851738852FF}" = AIO_Scan
"{0E64B098-8018-4256-BA23-C316A43AD9B0}" = QuickTime
"{0EC7C406-B592-4686-BAC1-AD29A85EAE6A}" = HP Driver Diagnostics
"{121634B0-2F4B-11D3-ADA3-00C04F52DD52}" = Windows Installer Clean Up
"{122ADF8C-DDA1-480C-9936-C88F2825B265}" = Apple Application Support
"{132888AE-EF67-41C5-BCA2-7D5D2488AB63}" = Acer HomeMedia Connect
"{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}" = NTI CD & DVD-Maker
"{1598034D-7147-432C-8CA8-888E0632D124}" = NTI Backup NOW! 4.7
"{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"{1746EA69-DCB6-4408-B5A5-E75F55439CDF}" = Scan
"{179C56A4-F57F-4561-8BBF-F911D26EB435}" = WebReg
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{26A24AE4-039D-4CA4-87B4-2F83216012FF}" = Java™ 6 Update 29
"{29521505-F489-4822-ADFA-32C6DEE4F114}" = TurboTax 2008 WinPerUserEducation
"{2FDBBCEA-62DB-45F4-B6E5-0E1FB2A1F29D}" = Visual C++ 8.0 Runtime Setup Package (x64)
"{36C9E08A-BE2B-40A0-83C5-576748F7B777}" = TestDrive Client
"{3782EC09-4000-475E-8A59-9CABD6F03B4C}" = TurboTax 2010 WinPerFedFormset
"{3881DB80-EAA2-012B-ADAE-000000000000}" = TurboTax 2009 WinPerFedFormset
"{38975F50-EAA2-012B-ADB4-000000000000}" = TurboTax 2009 WinPerReleaseEngine
"{38A34630-EAA2-012B-ADB6-000000000000}" = TurboTax 2009 WinPerTaxSupport
"{3B0F52AC-EF5C-4831-B221-06C782E41280}" = Quicken 2008
"{3C5A81D0-EAA2-012B-AE9F-000000000000}" = TurboTax 2009 wrapper
"{41581EF5-45A7-11DA-9D78-000129760D75}" = Acer SlideShow DVD
"{44F5A980-8A6B-4aca-8D85-EFCE5D67D379}" = AIO_CDA_ProductContext
"{49F2B650-2D7B-4F59-B33D-346F63776BD3}" = DocProc
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4BD5B5D2-406D-4bc5-BB10-2F0D1D367C95}" = c6100_Help
"{4F2FCCCF-29F3-44B9-886F-6D16F8417522}" = TurboTax 2010 wrapper
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{67D3F1A0-A1F2-49b7-B9EE-011277B170CD}" = HPProductAssistant
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{7570F1CA-016D-46AC-B586-CD74645EFB52}" = TurboTax 2008 WinPerFedFormset
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{79DD56FC-DB8B-47F5-9C80-78B62E05F9BC}" = Acer ScreenSaver
"{7A7DC702-DEDE-42A8-8722-B3BA724D546F}" = Fax
"{7DD9A065-2C86-4A9F-A5FF-796EC1B99DCA}" = AnswerWorks 4.0 Runtime - English
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-112310577}" = Flip Words 2
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{88214092-836F-4E22-A5AC-569AC9EE6A0F}" = TurboTax 2008 WinPerReleaseEngine
"{8C6027FD-53DC-446D-BB75-CACD7028A134}" = HP Update
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91AFACB3-CA46-4C1E-AF2D-F72EE0B112E4}" = Personal Ancestral File Companion 5.4
"{95D08F4E-DFC2-4ce3-ACB7-8C8E206217E9}" = MarketResearch
"{978C25EE-5777-46e4-8988-732C297CBDBD}" = Status
"{98177940-C048-4831-A279-F3888B1E2C7F}" = InstallMgr
"{9B1FD9CE-0776-4f0b-A6F5-C6AB7B650CDF}" = Destinations
"{9C9CEB9D-53FD-49A7-85D2-FE674F72F24E}" = Microsoft Search Enhancement Pack
"{9E5A03E3-6246-4920-9630-0527D5DA9B07}" = AnswerWorks 5.0 English Runtime
"{A36CD345-625C-4d6c-B3E2-76E1248CB451}" = SolutionCenter
"{A3B7C670-4A1E-4EE2-950E-C875BC1965D0}" = Copy
"{A525E00B-6609-442E-9DCD-64453C233E8D}" = TurboTax 2010 WinPerReleaseEngine
"{A5633652-3795-4829-BB0B-644F0279E279}" = Acer eDataSecurity Management
"{A8AC89BA-D8CB-4372-9743-1C54D23286B0}" = MSN Toolbar
"{AA4BF92B-2AAF-11DA-9D78-000129760D75}" = Acer HomeMedia
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB6097D9-D722-4987-BD9E-A076E2848EE2}" = Acer Empowering Technology
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.1
"{AF1C9345-B53D-4110-BFBF-A0DD83AEAB83}" = AIO_CDA_Software
"{B145EC69-66F5-11D8-9D75-000129760D75}" = Acer DVDivine
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B1DB1AD8-C07E-4052-81A1-D2930232BA70}" = TurboTax 2008 wrapper
"{B23726CF-68BF-41A6-A4EB-72F12F87FE05}" = TurboTax 2008 WinPerTaxSupport
"{B580C409-E16F-44FF-904D-3AE94E113BE0}" = Acer HomeMedia Trial Creator
"{B6EF6DCE-078E-4952-A7FA-352A9C349EB0}" = MSN Toolbar
"{B7148D71-0A8F-4501-96B4-4E1CC67F874E}" = Microsoft Default Manager
"{BE77A81F-B315-4666-9BF3-AE70C0ADB057}" = BufferChm
"{C716522C-3731-4667-8579-40B098294500}" = Toolbox
"{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
"{CAF5B770-082F-40C4-853D-3973BB81BDAA}" = TurboTax 2011 WinPerTaxSupport
"{CE386A4E-D0DA-4208-8235-BCE43275C694}" = LightScribe 1.4.142.1
"{CE65A9A0-9686-45C6-9098-3C9543A412F0}" = Acer eSettings Management
"{D462BF9E-0C35-4705-BF9B-3DF9F3816643}" = Acer ePerformance Management
"{D94A8E22-DF2B-4107-9E51-608A60A7671D}" = Personal Ancestral File 5
"{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}" = AnswerWorks 5.0 English Runtime
"{E06F04B9-45E6-4AC0-8083-85F7515F40F7}" = UnloadSupport
"{E463E171-4082-4744-A466-F7CBE8502789}" = TurboTax 2011 WinPerReleaseEngine
"{E6B87DC4-2B3D-4483-ADFF-E483BF718991}" = OpenOffice.org 3.1
"{E6D9BC25-0DBC-4368-8E4A-7DEE80661CD9}" = TurboTax 2008 WinPerProgramHelp
"{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential
"{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}" = HPSSupply
"{EE556A3E-EB37-4392-9637-BAA8EC2F47FA}" = TurboTax 2011 wrapper
"{EFBDC2B0-FAA8-4B78-8DE1-AEBE7958FA37}" = Acer Arcade Live Main Page
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F29B21BD-CAA6-445F-8EF7-A7E2B9D8B14E}" = Logitech SetPoint
"{F6EFFB76-4A07-11DA-9D78-000129760D75}" = Acer DV Magician
"{F79A208D-D929-11D9-9D77-000129760D75}" = Acer VideoMagician
"{FAA9B753-45CE-4581-876C-55D97939B631}" = C6100
"{FAD3D68B-2F9C-459B-AA79-C04B9090FD72}" = TurboTax 2011 WinPerFedFormset
"{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}" = Visual Studio 2008 x64 Redistributables
"{FF075778-6E50-47ed-991D-3B07FD4E3250}" = TrayApp
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Acer Assist" = Acer Assist
"Acer GameZone Console_is1" = Acer GameZone Console DTV 2.0.1.1
"Acer Registration" = Acer Registration
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Advanced SystemCare 4_is1" = Advanced SystemCare 4
"amg-interpol2mostwanted" = Interpol 2 - Most Wanted
"am-supergrannyr5" = Super Granny® 5
"am-thetreasuresofmysteryislandtheghostship" = The Treasures of Mystery Island - The Ghost Ship
"am-zumasrevengetmadventure" = Zuma's Revenge!™ - Adventure
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Digital Editions" = Adobe Digital Editions
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{1577A05B-EE62-4BBC-9DB7-FE748FA44EC2}" = NTI CD & DVD-Maker
"InstallShield_{1598034D-7147-432C-8CA8-888E0632D124}" = NTI Backup NOW! 4.7
"InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"JSFR_1.1" = JumpStart 1st Grade Reading v1.1
"littleshopmemories" = Little Shop - Memories
"Math Blaster Ages 5-7" = Math Blaster Ages 5-7
"Monopoly Junior" = Monopoly Junior
"Mozilla Firefox 13.0.1 (x86 en-US)" = Mozilla Firefox 13.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"PriceGong" = PriceGong 2.5.0
"Quixley_2KMb Toolbar" = Quixley_2KMb Toolbar
"RealArcade" = RealArcade
"SocialRibbons LP2" = SocialRibbons LP2
"SolSuite_is1" = SolSuite 2009 v9.0
"Thomas & Friends - Trouble on the Tracks" = Thomas & Friends - Trouble on the Tracks
"Tonka Raceway" = Tonka Raceway
"TurboTax 2008" = TurboTax 2008
"TurboTax 2009" = TurboTax 2009
"TurboTax 2010" = TurboTax 2010
"TurboTax 2011" = TurboTax 2011
"TurboTax Deluxe 2007" = TurboTax Deluxe 2007
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Software Update" = Yahoo! Software Update
"YInstHelper" = Yahoo! Install Manager
"zumadeluxe" = Zuma Deluxe

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-3778141873-3753116441-3521083524-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Adobe Acrobat Connect Add-in" = Adobe Acrobat Connect Add-in

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 7/13/2012 4:02:37 PM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

Error - 7/13/2012 4:46:54 PM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

Error - 7/14/2012 6:09:39 PM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

Error - 7/18/2012 6:36:16 PM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

Error - 7/19/2012 12:22:03 AM | Computer Name = Wiggles | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 6.0.6001.18000, time stamp
0x47918b89, faulting module mshtml.dll, version 8.0.6001.19272, time stamp 0x4fb1f900,
exception code 0xc00000fd, fault offset 0x001783a9, process id 0x2168, application
start time 0x01cd6565b9d50c70.

Error - 7/19/2012 1:44:46 AM | Computer Name = Wiggles | Source = Application Error | ID = 1000
Description = Faulting application svchost.exe, version 6.0.6001.18000, time stamp
0x47918b89, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception
code 0xc0000005, fault offset 0x75b1a57d, process id 0x424, application start time
0x01cd65719a19ac40.

Error - 7/19/2012 1:47:43 AM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

Error - 7/19/2012 5:27:49 PM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

Error - 7/19/2012 7:15:45 PM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

Error - 7/20/2012 12:41:31 PM | Computer Name = Wiggles | Source = WinMgmt | ID = 10
Description =

[ Media Center Events ]
Error - 6/10/2009 12:13:41 AM | Computer Name = Wiggles | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

[ System Events ]
Error - 7/20/2012 12:40:29 PM | Computer Name = Wiggles | Source = volmgr | ID = 262190
Description = Crash dump initialization failed!

Error - 7/20/2012 12:40:42 PM | Computer Name = WIGGLES | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.100 for the Network Card with network
address 0021850D5785 has been denied by the DHCP server 0.0.0.0 (The DHCP Server
sent a DHCPNACK message).

Error - 7/20/2012 12:41:32 PM | Computer Name = Wiggles | Source = Service Control Manager | ID = 7023
Description =

Error - 7/20/2012 12:41:32 PM | Computer Name = Wiggles | Source = Service Control Manager | ID = 7003
Description =

Error - 7/20/2012 12:41:32 PM | Computer Name = Wiggles | Source = Service Control Manager | ID = 7003
Description =

Error - 7/20/2012 12:41:32 PM | Computer Name = Wiggles | Source = Service Control Manager | ID = 7000
Description =

Error - 7/20/2012 3:23:22 PM | Computer Name = Wiggles | Source = DCOM | ID = 10016
Description =

Error - 7/20/2012 3:23:23 PM | Computer Name = Wiggles | Source = DCOM | ID = 10016
Description =

Error - 7/20/2012 3:23:26 PM | Computer Name = Wiggles | Source = DCOM | ID = 10016
Description =

Error - 7/20/2012 3:23:30 PM | Computer Name = Wiggles | Source = DCOM | ID = 10016
Description =


< End of report >



Notebook log 2 OTL.txt

OTL logfile created on: 7/20/2012 12:26:25 PM - Run 1
OTL by OldTimer - Version 3.2.54.0 Folder = C:\Users\Carolyn\Downloads
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19272)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 1.55 Gb Available Physical Memory | 41.29% Memory free
7.72 Gb Paging File | 5.20 Gb Available in Paging File | 67.41% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 228.13 Gb Total Space | 141.09 Gb Free Space | 61.85% Space Free | Partition Type: NTFS
Drive D: | 227.87 Gb Total Space | 227.22 Gb Free Space | 99.71% Space Free | Partition Type: NTFS

Computer Name: WIGGLES | User Name: Carolyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/07/20 12:24:59 | 000,596,480 | ---- | M] (OldTimer Tools) -- C:\Users\Carolyn\Downloads\OTL.exe
PRC - [2012/07/11 16:51:54 | 000,935,008 | ---- | M] () -- C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
PRC - [2012/07/11 16:51:53 | 001,107,552 | ---- | M] () -- C:\Program Files (x86)\AVG Secure Search\vprot.exe
PRC - [2012/07/09 14:11:49 | 000,686,280 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
PRC - [2012/07/04 17:25:54 | 005,160,568 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe
PRC - [2012/06/27 18:55:04 | 001,535,176 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe
PRC - [2012/06/14 15:20:13 | 000,913,888 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2012/04/05 05:12:34 | 002,587,008 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
PRC - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
PRC - [2011/08/25 18:53:00 | 000,013,672 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
PRC - [2011/05/28 14:46:56 | 003,380,624 | ---- | M] (IObit) -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASC.exe
PRC - [2011/05/28 14:46:56 | 000,803,728 | ---- | M] (IObit) -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\PMonitor.exe
PRC - [2011/05/28 14:46:56 | 000,412,560 | ---- | M] (IObit) -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCTray.exe
PRC - [2011/05/28 14:46:56 | 000,353,168 | ---- | M] (IObit) -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCService.exe
PRC - [2011/05/21 06:01:00 | 002,214,504 | ---- | M] (NVIDIA Corporation) -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
PRC - [2010/08/23 21:21:40 | 000,013,672 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
PRC - [2009/07/20 05:00:00 | 000,077,824 | ---- | M] () -- C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
PRC - [2008/11/09 13:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/05/20 18:50:50 | 000,269,448 | ---- | M] (CyberLink) -- C:\Program Files (x86)\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
PRC - [2008/03/04 23:38:34 | 000,500,784 | ---- | M] (Egis Incorporated) -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe


========== Modules (No Company Name) ==========

MOD - [2012/07/11 16:51:55 | 000,132,704 | ---- | M] () -- C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\11.2.0\SiteSafety.dll
MOD - [2012/07/11 16:51:53 | 001,107,552 | ---- | M] () -- C:\Program Files (x86)\AVG Secure Search\vprot.exe
MOD - [2012/06/27 18:55:03 | 009,459,912 | ---- | M] () -- C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
MOD - [2012/06/14 15:20:15 | 002,042,848 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2011/06/24 22:56:36 | 000,087,328 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/06/24 22:56:14 | 001,241,888 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/05/28 14:46:58 | 000,846,736 | ---- | M] () -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\Scan.dll
MOD - [2011/05/28 14:46:58 | 000,561,184 | ---- | M] () -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\sqlite3.dll
MOD - [2011/05/28 14:46:58 | 000,347,024 | ---- | M] () -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\madexcept_.bpl
MOD - [2011/05/28 14:46:58 | 000,179,088 | ---- | M] () -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\madbasic_.bpl
MOD - [2011/05/28 14:46:58 | 000,055,184 | ---- | M] () -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\NtfsData.dll
MOD - [2011/05/28 14:46:58 | 000,046,480 | ---- | M] () -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\maddisAsm_.bpl
MOD - [2011/05/28 14:46:56 | 000,596,368 | ---- | M] () -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\DiskMap.dll
MOD - [2009/07/20 05:00:00 | 000,077,824 | ---- | M] () -- C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
MOD - [2009/04/10 23:28:22 | 000,223,232 | ---- | M] () -- \\?\globalroot\systemroot\syswow64\mswsock.dll
MOD - [2009/04/10 23:28:22 | 000,223,232 | ---- | M] () -- \\.\globalroot\systemroot\syswow64\mswsock.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/07/20 13:36:14 | 000,160,784 | ---- | M] (Logitech, Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe -- (LBTServ)
SRV - [2012/07/11 16:51:54 | 000,935,008 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe -- (vToolbarUpdater11.2.0)
SRV - [2012/07/04 17:25:54 | 005,160,568 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/06/14 15:20:14 | 000,113,120 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2011/08/25 18:53:00 | 000,013,672 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe -- (IntuitUpdateServiceV4)
SRV - [2011/05/28 14:46:56 | 000,353,168 | ---- | M] (IObit) [Auto | Running] -- C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCService.exe -- (AdvancedSystemCareService)
SRV - [2011/05/21 06:01:00 | 002,214,504 | ---- | M] (NVIDIA Corporation) [Auto | Running] -- C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe -- (nvUpdatusService)
SRV - [2010/08/23 21:21:40 | 000,013,672 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe -- (IntuitUpdateService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/03/29 21:42:14 | 000,066,368 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/11/09 13:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/05/20 18:50:50 | 000,269,448 | ---- | M] (CyberLink) [Auto | Running] -- C:\Program Files (x86)\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe -- (Acer HomeMedia Connect Service)
SRV - [2008/03/04 23:38:34 | 000,500,784 | ---- | M] (Egis Incorporated) [Auto | Running] -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe -- (eDataSecurity Service)
SRV - [2007/12/19 18:09:22 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe -- (eSettingsService)
SRV - [2007/10/17 10:38:20 | 000,028,672 | ---- | M] () [Auto | Running] -- C:\Acer\Empowering Technology\ePerformance\MemCheck.exe -- (AcerMemUsageCheckService)
SRV - [2007/09/10 15:28:18 | 000,057,344 | ---- | M] (Acer Inc.) [Auto | Running] -- C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe -- (eRecoveryService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/04/19 04:50:26 | 000,028,480 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\Windows\SysNative\DRIVERS\avgidsha.sys -- (AVGIDSHA)
DRV:64bit: - [2012/03/19 05:17:26 | 000,383,808 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\DRIVERS\avgtdia.sys -- (Avgtdia)
DRV:64bit: - [2012/02/29 06:52:46 | 000,016,384 | ---- | M] (Microsoft Corporation) [Recognizer | System | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/22 05:25:32 | 000,289,872 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\DRIVERS\avgldx64.sys -- (Avgldx64)
DRV:64bit: - [2012/01/31 04:46:48 | 000,036,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\DRIVERS\avgrkx64.sys -- (Avgrkx64)
DRV:64bit: - [2011/12/23 13:32:14 | 000,047,696 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\DRIVERS\avgmfx64.sys -- (Avgmfx64)
DRV:64bit: - [2011/12/23 13:32:04 | 000,029,776 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\avgidsfiltera.sys -- (AVGIDSFilter)
DRV:64bit: - [2011/12/23 13:31:58 | 000,124,496 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\avgidsdrivera.sys -- (AVGIDSDriver)
DRV:64bit: - [2009/10/26 15:36:22 | 001,202,688 | ---- | M] (Motorola Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\smserial.sys -- (smserial)
DRV:64bit: - [2009/06/17 09:54:38 | 000,112,144 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\LMouKE.Sys -- (LMouKE)
DRV:64bit: - [2009/06/17 09:54:30 | 000,057,872 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\LMouFilt.Sys -- (LMouFilt)
DRV:64bit: - [2009/06/17 09:54:22 | 000,055,312 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\LHidFilt.Sys -- (LHidFilt)
DRV:64bit: - [2009/06/17 09:53:42 | 000,089,616 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\L8042mou.Sys -- (L8042mou)
DRV:64bit: - [2009/06/17 09:53:34 | 000,030,736 | ---- | M] (Logitech, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\L8042Kbd.sys -- (L8042Kbd)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/04/28 10:02:40 | 000,055,328 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvhda64v.sys -- (NVHDA)
DRV:64bit: - [2008/03/04 23:39:22 | 000,060,976 | ---- | M] (Egis Incorporated) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\PSDVdisk.sys -- (psdvdisk)
DRV:64bit: - [2008/03/04 23:39:22 | 000,021,040 | ---- | M] (Egis Incorporated) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\PSDNServ.sys -- (PSDNServ)
DRV:64bit: - [2008/03/04 23:39:20 | 000,022,064 | ---- | M] (Egis Incorporated) [File_System | Boot | Running] -- C:\Windows\SysNative\DRIVERS\psdfilter.sys -- (PSDFilter)
DRV:64bit: - [2008/01/20 19:46:55 | 000,024,064 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\MODEMCSA.sys -- (MODEMCSA)
DRV:64bit: - [2005/05/19 16:14:28 | 000,048,128 | ---- | M] (Infineon Technologies AG) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\AN983X64.sys -- (AN983X64)
DRV - [2006/10/04 12:45:16 | 000,015,656 | ---- | M] () [Kernel | Auto | Running] -- C:\Acer\Empowering Technology\eRecovery\int15.sys -- (int15)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://en.us.acer.yahoo.com
IE - HKLM\..\URLSearchHook: {12a9db21-42a2-492d-a85c-cdde0c88b608} - C:\Program Files (x86)\Quixley_2KMb\prxtbQui0.dll (Conduit Ltd.)
IE - HKLM\..\SearchScopes,DefaultScope = {afdbddaa-5d3f-42ee-b79c-185a7020515b}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.condui...&ctid=CT3057722
IE - HKLM\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://olypen.com/
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\URLSearchHook: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\URLSearchHook: {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - No CLSID value found
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...fr&d=2012-06-05 12:20:16&v=11.1.0.7&sap=dsp&q={searchTerms}
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.condui...&ctid=CT3057722
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://search.avg.co...}&iy=b&ychte=us
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://search.yahoo....ms}&fr=chr-acer
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\SearchScopes\{FAF804E6-2A85-4FE3-B285-F32E0328117A}: "URL" = http://search.yahoo....p={searchTerms}
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "AVG Secure Search"
FF - prefs.js..browser.search.defaultthis.engineName: "Quixley_2KMb Customized Web Search"
FF - prefs.js..browser.search.defaulturl: "http://search.condui...={searchTerms}"
FF - prefs.js..browser.search.param.yahoo-fr: "chr-greentree_ff&type=685749"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "www.olypen.com"
FF - prefs.js..extensions.enabledItems: {3f963a5b-e555-4543-90e2-c3908898db71}:12.0.0.2163
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}:6.0.29
FF - prefs.js..extensions.enabledItems: {F53C93F1-07D5-430c-86D4-C9531B27DFAF}:12.0.0.2166
FF - prefs.js..keyword.URL: "http://isearch.avg.c...0:16&sap=ku&q="


FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_3_300_262.dll File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\11.2.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files (x86)\AVG\AVG2012\Firefox4\ [2012/07/19 14:35:17 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\ProgramData\AVG Secure Search\11.1.0.12\ [2012/07/11 16:52:00 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{F53C93F1-07D5-430c-86D4-C9531B27DFAF}: C:\Program Files (x86)\AVG\AVG2012\Firefox\DoNotTrack\ [2012/07/02 15:36:38 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 13.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/07/01 19:09:03 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 13.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2012/07/01 19:09:03 | 000,000,000 | ---D | M]

[2009/10/21 11:31:21 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carolyn\AppData\Roaming\Mozilla\Extensions
[2012/07/01 18:40:15 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carolyn\AppData\Roaming\Mozilla\Firefox\Profiles\6s2ccqf0.default\extensions
[2010/06/14 18:45:52 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Carolyn\AppData\Roaming\Mozilla\Firefox\Profiles\6s2ccqf0.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/07/20 14:39:16 | 000,000,927 | ---- | M] () -- C:\Users\Carolyn\AppData\Roaming\Mozilla\Firefox\Profiles\6s2ccqf0.default\searchplugins\conduit.xml
[2011/08/15 13:18:23 | 000,001,283 | ---- | M] () -- C:\Users\Carolyn\AppData\Roaming\Mozilla\Firefox\Profiles\6s2ccqf0.default\searchplugins\search-the-web.xml
[2012/07/01 18:35:39 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/07/02 15:36:38 | 000,000,000 | ---D | M] (AVG Do Not Track) -- C:\PROGRAM FILES (X86)\AVG\AVG2012\FIREFOX\DONOTTRACK
[2012/07/11 16:52:00 | 000,000,000 | ---D | M] (AVG Security Toolbar) -- C:\PROGRAMDATA\AVG SECURE SEARCH\11.1.0.12
[2012/06/14 15:20:49 | 000,085,472 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2009/11/19 15:16:28 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
[2011/10/03 06:06:04 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
[2009/11/19 15:16:29 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll
[2012/07/11 16:51:52 | 000,003,767 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\avg-secure-search.xml
[2012/06/14 15:19:40 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2012/06/14 15:19:40 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========


O1 HOSTS File: ([2006/09/18 14:37:24 | 000,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll (AVG Technologies CZ, s.r.o.)
O2:64bit: - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O2 - BHO: (Quixley_2KMb Toolbar) - {12a9db21-42a2-492d-a85c-cdde0c88b608} - C:\Program Files (x86)\Quixley_2KMb\prxtbQui0.dll (Conduit Ltd.)
O2 - BHO: (Shopping Assistant Plugin) - {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files (x86)\PriceGong\2.5.0\PriceGongIE.dll (PriceGong)
O2 - BHO: (AVG Do Not Track) - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll ()
O2 - BHO: (SocialRibbons LP2) - {AE92E5DE-20F7-9934-D515-7BE13880A842} - C:\Program Files (x86)\SocialRibbons LP2\Toolbar.dll ()
O2 - BHO: (DCA BHO) - {B49699FC-1665-4414-A1CB-C4A2A4A13EEC} - C:\Program Files (x86)\Common Files\FreeCause\DCA\dca-bho.dll (Compete, Inc.)
O2 - BHO: (MSN Toolbar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN\Toolbar\3.0.1125.0\msneshellx.dll (Microsoft Corp.)
O2 - BHO: (Yontoo Layers) - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient_2.dll (Yontoo LLC)
O3:64bit: - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x64\eDStoolbar.dll (Egis Incorporated.)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Quixley_2KMb Toolbar) - {12a9db21-42a2-492d-a85c-cdde0c88b608} - C:\Program Files (x86)\Quixley_2KMb\prxtbQui0.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (MSN Toolbar) - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files (x86)\MSN\Toolbar\3.0.1125.0\msneshellx.dll (Microsoft Corp.)
O3 - HKLM\..\Toolbar: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
O3:64bit: - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\Toolbar\ShellBrowser: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477E-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x64\eDStoolbar.dll (Egis Incorporated.)
O3 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\Toolbar\ShellBrowser: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477E-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O3 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..\Toolbar\WebBrowser: (Quixley_2KMb Toolbar) - {12A9DB21-42A2-492D-A85C-CDDE0C88B608} - C:\Program Files (x86)\Quixley_2KMb\prxtbQui0.dll (Conduit Ltd.)
O4:64bit: - HKLM..\Run: [Kernel and Hardware Abstraction Layer] C:\Windows\KHALMNPR.Exe (Logitech, Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Windows\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe (Motorola Inc.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [HF_G_Jul] C:\Program Files (x86)\AVG Secure Search\HF_G_Jul.exe ()
O4 - HKLM..\Run: [PCMMediaSharing] C:\Program Files (x86)\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe ()
O4 - HKLM..\Run: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 File not found
O4 - HKLM..\Run: [vProt] C:\Program Files (x86)\AVG Secure Search\vprot.exe ()
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000..\Run: [Advanced SystemCare 4] C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCTray.exe (IObit)
O4 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O4 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1001..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1001..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1001..\RunOnce: [RUN] C:\Windows\Acer_Normal\run_DT.exe ()
O4 - Startup: C:\Users\Carolyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PowerReg Scheduler.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O9:64bit: - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll (AVG Technologies CZ, s.r.o.)
O9 - Extra Button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll (AVG Technologies CZ, s.r.o.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000001 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000002 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000003 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000004 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000005 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000006 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000007 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000008 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000009 - mmswsock.dll File not found
O10:64bit: - Protocol_Catalog9\Catalog_Entries64\000000000010 - mmswsock.dll File not found
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000010 - C:\Program Files (x86)\Bonjour\mdnsNSP.dll File not found
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKU\S-1-5-21-3778141873-3753116441-3521083524-1000\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O16:64bit: - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} http://h20270.www2.h...ctDetection.cab (GMNRev Class)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} http://download.micr.../OGAControl.cab (Office Genuine Advantage Validation Tool)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll (Installation Support)
O16 - DPF: {361E6B79-4A69-4376-B0F2-3D1EBEE9D7E2} http://cameronacad.d...RtspVaPgDec.cab (RtspVaPgCtrl Class)
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} http://ipgweb.cce.hp...ads/sysinfo.cab (SysData Class)
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} https://h20436.www2....re/HPDEXAXO.cab (HP Download Manager)
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} http://h20264.www2.h...osticsVista.cab (HPDDClientExec Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://www.gamehouse...opcaploader.cab (PopCapLoader Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Value error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.113.32.29 24.113.32.30 24.113.0.30
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0387CC52-77EF-478D-801E-673037019A6E}: DhcpNameServer = 24.113.32.29 24.113.32.30 24.113.0.30
O18:64bit: - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll (AVG Technologies CZ, s.r.o.)
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\viprotocol - No CLSID value found
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll ()
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Carolyn\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Carolyn\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\E\Shell - "" = AutoRun
O33 - MountPoints2\E\Shell\AutoRun\command - "" = E:\autorun\autorun.exe
O33 - MountPoints2\J\Shell - "" = AutoRun
O33 - MountPoints2\J\Shell\AutoRun\command - "" = J:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~2\AVG\AVG2012\avgrsa.exe /sync /restart)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)


CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/07/19 14:53:40 | 000,000,000 | ---D | C] -- C:\AVG2012
[2012/07/19 14:35:17 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2012/07/19 14:32:58 | 000,000,000 | ---D | C] -- C:\AVG Secure Search
[2012/07/19 14:27:40 | 000,000,000 | ---D | C] -- C:\ProgramData\IObit
[2012/07/11 16:51:56 | 000,000,000 | ---D | C] -- C:\Windows\SysWow64\cache
[2012/07/09 14:26:20 | 000,000,000 | -HSD | C] -- C:\Windows\SysWow64\%APPDATA%
[2012/07/01 19:17:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2012/07/01 19:15:39 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\DRVSTORE
[2012/07/01 19:14:41 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2012/07/01 19:14:38 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2012/07/01 19:14:38 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2012/07/01 19:14:38 | 000,000,000 | ---D | C] -- C:\ProgramData\{93E26451-CD9A-43A5-A2FA-C42392EA4001}
[2012/07/01 19:11:28 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Apple
[2012/07/01 19:11:11 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2012/07/01 19:11:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bonjour
[2012/07/01 19:08:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2012/07/01 19:08:45 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime
[2012/07/01 19:08:38 | 000,000,000 | ---D | C] -- C:\ProgramData\Apple Computer
[2012/07/01 18:35:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
[2012/07/01 18:35:42 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Maintenance Service
[2012/06/27 18:55:11 | 000,000,000 | ---D | C] -- C:\Users\Carolyn\AppData\Local\Macromedia
[2010/05/28 12:00:47 | 008,144,744 | ---- | C] (IObit ) -- C:\Users\Carolyn\asc-setup.exe
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/07/20 12:20:01 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/07/20 12:20:01 | 000,003,216 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/07/20 12:04:34 | 000,000,398 | ---- | M] () -- C:\Windows\tasks\AWC Startup.job
[2012/07/20 12:04:28 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/07/20 09:44:44 | 101,781,069 | ---- | M] () -- C:\Windows\SysNative\drivers\AVG\incavi.avm
[2012/07/19 14:35:17 | 000,000,832 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2012.lnk
[2012/07/18 22:40:35 | 008,686,795 | ---- | M] () -- C:\Users\Carolyn\AppData\Local\census.cache
[2012/07/18 22:22:59 | 000,176,261 | ---- | M] () -- C:\Users\Carolyn\AppData\Local\ars.cache
[2012/07/18 18:10:52 | 000,008,192 | ---- | M] () -- C:\Users\Carolyn\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/07/18 17:43:43 | 000,000,036 | ---- | M] () -- C:\Users\Carolyn\AppData\Local\housecall.guid.cache
[2012/07/13 13:01:59 | 000,326,752 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/07/09 13:45:31 | 000,001,390 | ---- | M] () -- C:\Users\Carolyn\AppData\Roaming\wklnhst.dat
[2012/07/09 13:11:39 | 000,703,516 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/07/09 13:11:39 | 000,604,502 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/07/09 13:11:39 | 000,104,202 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/07/01 19:17:11 | 000,001,698 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2012/07/01 19:08:52 | 000,001,760 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2012/07/01 18:35:44 | 000,000,916 | ---- | M] () -- C:\Users\Carolyn\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2012/07/01 18:35:44 | 000,000,892 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[1 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/07/18 17:57:50 | 008,686,795 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\census.cache
[2012/07/18 17:56:30 | 000,176,261 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\ars.cache
[2012/07/18 17:43:43 | 000,000,036 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\housecall.guid.cache
[2012/07/09 14:11:04 | 000,000,804 | ---- | C] () -- C:\Windows\Installer\{9895895d-462e-1dc4-1551-3239dfce979a}\L\[email protected]
[2012/07/01 19:17:11 | 000,001,698 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2012/07/01 19:08:52 | 000,001,760 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2012/07/01 18:35:44 | 000,000,904 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
[2012/01/10 12:46:41 | 000,000,319 | ---- | C] () -- C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc
[2011/08/24 13:21:08 | 000,000,654 | ---- | C] () -- C:\Windows\ka.ini
[2011/07/22 18:01:32 | 006,971,733 | ---- | C] () -- C:\Users\Carolyn\CIT208260-HPCOM-PATCH-v2-X64.msu
[2010/12/08 13:11:18 | 000,000,732 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\d3d9caps64.dat
[2010/10/19 16:14:12 | 000,000,437 | ---- | C] () -- C:\Windows\PowerReg.dat
[2010/10/19 15:50:45 | 000,000,058 | ---- | C] () -- C:\Windows\Tonka_Raceway.INI
[2010/08/20 19:26:53 | 000,131,911 | ---- | C] () -- C:\Windows\hpoins18.dat.temp
[2010/08/20 19:26:53 | 000,006,600 | ---- | C] () -- C:\Windows\hpomdl18.dat.temp
[2010/04/16 17:36:37 | 000,000,000 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\prvlcl.dat
[2010/01/01 14:45:27 | 000,000,552 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\d3d8caps.dat
[2009/11/20 19:20:24 | 000,000,680 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\d3d9caps.dat
[2009/09/24 18:03:27 | 000,000,760 | ---- | C] () -- C:\Users\Carolyn\AppData\Roaming\setup_ldm.iss
[2008/11/19 13:45:18 | 000,008,192 | ---- | C] () -- C:\Users\Carolyn\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/11/07 13:53:35 | 000,027,895 | ---- | C] () -- C:\Users\Carolyn\AppData\Roaming\UserTile.png
[2008/09/27 15:21:21 | 000,001,390 | ---- | C] () -- C:\Users\Carolyn\AppData\Roaming\wklnhst.dat

========== LOP Check ==========

[2008/11/07 20:30:12 | 000,000,000 | -HSD | M] -- C:\Users\Carolyn\AppData\Roaming\.#
[2008/09/10 15:03:46 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Acer
[2008/03/16 15:38:55 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Acer GameZone Console
[2011/10/02 17:24:44 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\AVG2012
[2008/09/27 16:09:38 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Big Fish Games
[2008/09/24 13:39:27 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\eSobi
[2009/07/16 12:30:04 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Eyeblaster
[2008/10/17 15:31:50 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\FloodLightGames
[2008/09/30 20:03:57 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Gaijin Ent
[2008/11/27 18:04:22 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\GetRightToGo
[2008/11/20 14:57:38 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\ICAClient
[2012/05/06 18:41:00 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Image Zone Express
[2011/08/16 13:21:03 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\IObit
[2008/10/29 13:41:49 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\iWin
[2008/09/10 15:03:43 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Leadertech
[2008/11/20 18:58:48 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\OpenOffice.org
[2008/10/03 12:18:14 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Printer Info Cache
[2008/11/20 14:57:13 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Runaware
[2011/03/19 13:08:19 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\SolSuite
[2008/09/27 15:21:31 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Template
[2009/09/09 13:31:34 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\Titanium Gears
[2012/02/02 19:20:05 | 000,000,000 | ---D | M] -- C:\Users\Carolyn\AppData\Roaming\TOMI3
[2008/03/16 15:38:55 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\Acer GameZone Console
[2012/07/19 14:38:12 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\IObit
[2008/03/16 15:38:55 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\Acer GameZone Console
[2012/07/19 14:38:12 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\IObit
[2008/03/16 15:38:55 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\Acer GameZone Console
[2012/02/24 18:48:24 | 000,000,000 | ---D | M] -- C:\Users\Guest\AppData\Roaming\AVG2012
[2008/03/16 15:38:55 | 000,000,000 | ---D | M] -- C:\Users\UpdatusUser\AppData\Roaming\Acer GameZone Console
[2012/07/20 12:04:34 | 000,000,398 | ---- | M] () -- C:\Windows\Tasks\AWC Startup.job
[2012/07/19 17:21:59 | 000,032,622 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========

< %SYSTEMDRIVE%\*.exe >
[2009/09/23 17:36:30 | 007,885,928 | ---- | M] (IObit ) -- C:\asc-setup.exe
[2009/10/14 16:49:22 | 010,091,750 | ---- | M] (The Church of Jesus Christ of Latter-day Saints) -- C:\PAF5EnglishSetup.exe
[2009/10/14 17:06:41 | 010,467,880 | ---- | M] (Macrovision Corporation) -- C:\PAFCompanion.exe

< MD5 for: EXPLORER.EXE >
[2008/10/28 23:20:29 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=37440D09DEAE0B672A04DCCF7ABF06BE -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_b5f700fe698beb14\explorer.exe
[2008/10/28 23:29:41 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=4F554999D7D5F05DAAEBBA7B5BA1089D -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_b7eb106e66a7ac19\explorer.exe
[2008/10/28 23:15:50 | 003,087,360 | ---- | M] (Microsoft Corporation) MD5=50514057C28A74BAC2BD04B7B990D615 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_aba256ac352b2919\explorer.exe
[2008/10/29 20:59:17 | 002,927,616 | ---- | M] (Microsoft Corporation) MD5=50BA5850147410CDE89C523AD3BC606E -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_b8583e9d7fda0512\explorer.exe
[2009/04/11 00:10:17 | 003,079,168 | ---- | M] (Microsoft Corporation) MD5=6B08E54A451B3F95E4109DBA7E594270 -- C:\Windows\explorer.exe
[2009/04/11 00:10:17 | 003,079,168 | ---- | M] (Microsoft Corporation) MD5=6B08E54A451B3F95E4109DBA7E594270 -- C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_afbebba22f3bab41\explorer.exe
[2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=6B08E54A451B3F95E4109DBA7E594270 -- C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_ba1365f4639c6d3c\explorer.exe
[2009/04/11 00:10:17 | 003,079,168 | ---- | M] (Microsoft Corporation) MD5=6B08E54A451B3F95E4109DBA7E594270 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_afbebba22f3bab41\explorer.exe
[2008/10/27 19:30:12 | 003,086,848 | ---- | M] (Microsoft Corporation) MD5=72B9990E45C25AA3C75C4FB50A9D6CE0 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_ac5266dd4e2b0a41\explorer.exe
[2008/10/28 23:49:22 | 003,080,704 | ---- | M] (Microsoft Corporation) MD5=BBD8E74F23D7605CB0CDB57A1B25D826 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_ad96661c3246ea1e\explorer.exe
[2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\SysWOW64\explorer.exe
[2009/04/10 23:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_ba1365f4639c6d3c\explorer.exe
[2008/10/29 22:30:07 | 003,081,216 | ---- | M] (Microsoft Corporation) MD5=E404A65EF890140410E9F3D405841C95 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_ae03944b4b794317\explorer.exe
[2008/10/27 19:15:02 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=E7156B0B74762D9DE0E66BDCDE06E5FB -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_b6a7112f828bcc3c\explorer.exe
[2008/01/20 19:48:44 | 003,080,704 | ---- | M] (Microsoft Corporation) MD5=F6D765FB6B457542D954682F50C26E4F -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_add342963219dff5\explorer.exe
[2008/01/20 19:49:23 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=FFA764631CB70A30065C12EF8E174F9F -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_b827ece8667aa1f0\explorer.exe

< MD5 for: SERVICES >
[2006/09/18 14:37:24 | 000,017,244 | ---- | M] () MD5=9F534244B7F8F55D5C0BB498D8D481E7 -- C:\Windows\winsxs\amd64_microsoft-windows-w..nfrastructure-other_31bf3856ad364e35_6.0.6001.18000_none_60a39df1afb86c9f\services

< MD5 for: SERVICES.EXE >
[2008/01/20 19:50:34 | 000,279,040 | ---- | M] (Microsoft Corporation) MD5=2B336AB6286D6C81FA02CBAB914E3C6C -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.exe
[2009/04/11 00:10:50 | 000,384,512 | ---- | M] (Microsoft Corporation) MD5=934E0B7D77FF78C18D9F8891221B6DE3 -- C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_2d69d4f782c83d8c\services.exe
[2009/04/11 00:10:50 | 000,384,512 | ---- | M] (Microsoft Corporation) MD5=934E0B7D77FF78C18D9F8891221B6DE3 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_2d69d4f782c83d8c\services.exe
[2009/04/11 00:10:50 | 000,384,512 | ---- | M] (Microsoft Corporation) MD5=BC81150939BD52DBC7A08C245F1FB229 -- C:\Windows\SysNative\services.exe
[2009/04/10 23:27:59 | 000,279,552 | ---- | M] (Microsoft Corporation) MD5=D4E6D91C1349B7BFB3599A6ADA56851B -- C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
[2009/04/10 23:27:59 | 000,279,552 | ---- | M] (Microsoft Corporation) MD5=D4E6D91C1349B7BFB3599A6ADA56851B -- C:\Windows\SysWOW64\services.exe
[2009/04/10 23:27:59 | 000,279,552 | ---- | M] (Microsoft Corporation) MD5=D4E6D91C1349B7BFB3599A6ADA56851B -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
[2008/01/20 19:49:44 | 000,384,512 | ---- | M] (Microsoft Corporation) MD5=DFAC660F0F139276CC9299812DE42719 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_2b7e5beb85a67240\services.exe

< MD5 for: SERVICES.EXE.MUI >
[2006/11/02 08:13:31 | 000,017,920 | ---- | M] (Microsoft Corporation) MD5=1626EACF0E7E59F85C59DDDD27C4169C -- C:\Windows\SysWOW64\en-US\services.exe.mui
[2006/11/02 08:13:31 | 000,017,920 | ---- | M] (Microsoft Corporation) MD5=1626EACF0E7E59F85C59DDDD27C4169C -- C:\Windows\winsxs\x86_microsoft-windows-s..ontroller.resources_31bf3856ad364e35_6.0.6000.16386_en-us_67c6851b290a1ced\services.exe.mui
[2006/11/02 08:13:56 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=F514B57C09E143F1E14415A9E9ADD695 -- C:\Windows\SysNative\en-US\services.exe.mui
[2006/11/02 08:13:56 | 000,017,408 | ---- | M] (Microsoft Corporation) MD5=F514B57C09E143F1E14415A9E9ADD695 -- C:\Windows\winsxs\amd64_microsoft-windows-s..ontroller.resources_31bf3856ad364e35_6.0.6000.16386_en-us_c3e5209ee1678e23\services.exe.mui

< MD5 for: SERVICES.EXE-511D36F4.PF >
[2012/07/20 12:08:35 | 000,010,184 | ---- | M] () MD5=17E531C0AEDD9402175748016FD6CFCC -- C:\Windows\Prefetch\SERVICES.EXE-511D36F4.pf

< MD5 for: SERVICES.LNK >
[2008/01/20 20:20:59 | 000,001,688 | ---- | M] () MD5=EFDD08F4E5E26430885F26F0C35B8C62 -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk
[2008/01/20 20:20:59 | 000,001,688 | ---- | M] () MD5=EFDD08F4E5E26430885F26F0C35B8C62 -- C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Administrative Tools\services.lnk

< MD5 for: SERVICES.MOF >
[2006/09/18 14:44:54 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\SysNative\wbem\services.mof
[2006/09/18 14:46:11 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\SysWOW64\wbem\services.mof
[2006/09/18 14:44:54 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_2b7e5beb85a67240\services.mof
[2006/09/18 14:44:54 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_2d69d4f782c83d8c\services.mof
[2006/09/18 14:46:11 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6001.18000_none_cf5fc067cd49010a\services.mof
[2006/09/18 14:46:11 | 000,002,866 | ---- | M] () MD5=26A11C895A7F0B6D32105EBE127D8500 -- C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.mof

< MD5 for: SERVICES.MSC >
[2006/11/02 08:13:51 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysNative\en-US\services.msc
[2006/09/18 14:29:41 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysNative\services.msc
[2006/11/02 08:14:00 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\en-US\services.msc
[2006/09/18 14:29:40 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\SysWOW64\services.msc
[2006/11/02 08:13:51 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.0.6000.16386_en-us_fe26f08ab7d12816\services.msc
[2006/09/18 14:29:41 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.0.6001.18000_none_2b827e27fe185619\services.msc
[2006/11/02 08:14:00 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-s..cessnapin.resources_31bf3856ad364e35_6.0.6000.16386_en-us_a2085506ff73b6e0\services.msc
[2006/09/18 14:29:40 | 000,092,745 | ---- | M] () MD5=7A1D35F59468B8118AF5B8E21DF78AE2 -- C:\Windows\winsxs\x86_microsoft-windows-servicessnapin_31bf3856ad364e35_6.0.6001.18000_none_cf63e2a445bae4e3\services.msc

< MD5 for: SERVICES.RDB >
[2009/04/24 00:35:04 | 000,262,144 | ---- | M] () MD5=00D8C85E07B0D69A27816B54E56EF85B -- C:\Program Files (x86)\OpenOffice.org 3\URE\misc\services.rdb
[2009/04/24 00:34:14 | 005,472,256 | ---- | M] () MD5=81CCB59A28A03DB55807B883CB679027 -- C:\Program Files (x86)\OpenOffice.org 3\Basis\program\services.rdb

< MD5 for: SVCHOST.EXE >
[2008/01/20 19:48:05 | 000,021,504 | ---- | M] (Microsoft Corporation) MD5=3794B461C45882E06856F282EEF025AF -- C:\Windows\SysWOW64\svchost.exe
[2008/01/20 19:48:05 | 000,021,504 | ---- | M] (Microsoft Corporation) MD5=3794B461C45882E06856F282EEF025AF -- C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.0.6001.18000_none_b5bb59a1054dbde5\svchost.exe
[2008/01/20 19:50:24 | 000,027,648 | ---- | M] (Microsoft Corporation) MD5=CDA9F1373805AF88F6FA4F2064BBA24D -- C:\Windows\SysNative\svchost.exe
[2008/01/20 19:50:24 | 000,027,648 | ---- | M] (Microsoft Corporation) MD5=CDA9F1373805AF88F6FA4F2064BBA24D -- C:\Windows\winsxs\amd64_microsoft-windows-services-svchost_31bf3856ad364e35_6.0.6001.18000_none_11d9f524bdab2f1b\svchost.exe

< MD5 for: USERINIT.EXE >
[2008/01/20 19:50:36 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\SysWOW64\userinit.exe
[2008/01/20 19:50:36 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.18000_none_dc28ba15d1aff80b\userinit.exe
[2008/01/20 19:49:46 | 000,028,160 | ---- | M] (Microsoft Corporation) MD5=A0AB2BB9A92293D9CE66E252719AB5FE -- C:\Windows\SysNative\userinit.exe
[2008/01/20 19:49:46 | 000,028,160 | ---- | M] (Microsoft Corporation) MD5=A0AB2BB9A92293D9CE66E252719AB5FE -- C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.18000_none_384755998a0d6941\userinit.exe

< MD5 for: WINLOGON.EXE >
[2009/04/11 00:11:08 | 000,405,504 | ---- | M] (Microsoft Corporation) MD5=6D0773A3A65D28B663F334C90441D01A -- C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6002.18005_none_cdcd15a68a70b877\winlogon.exe
[2009/04/11 00:11:08 | 000,405,504 | ---- | M] (Microsoft Corporation) MD5=6D0773A3A65D28B663F334C90441D01A -- C:\Windows\SysNative\winlogon.exe
[2009/04/11 00:11:08 | 000,405,504 | ---- | M] (Microsoft Corporation) MD5=6D0773A3A65D28B663F334C90441D01A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6002.18005_none_cdcd15a68a70b877\winlogon.exe
[2008/01/20 19:49:47 | 000,406,016 | ---- | M] (Microsoft Corporation) MD5=856491FCED98093D824B9EB2892F564A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.18000_none_cbe19c9a8d4eed2b\winlogon.exe
[2009/04/10 23:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\SoftwareDistribution\Download\d15e0adcf011f7a00bde2023e8b74a00\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6002.18005_none_71ae7a22d2134741\winlogon.exe
[2009/04/10 23:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\SysWOW64\winlogon.exe
[2009/04/10 23:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6002.18005_none_71ae7a22d2134741\winlogon.exe
[2008/01/20 19:50:38 | 000,314,880 | ---- | M] (Microsoft Corporation) MD5=C2610B6BDBEFC053BBDAB4F1B965CB24 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.18000_none_6fc30116d4f17bf5\winlogon.exe

< HKEY_CURRENT_USER\Software\Microsoft\Windows Media\WMSDK\Local\AutoProxyCache /s >

========== Alternate Data Streams ==========

@Alternate Data Stream - 98 bytes -> C:\ProgramData\TEMP:8173A019
@Alternate Data Stream - 745 bytes -> C:\Users\Carolyn\Documents\FW_ To God from the dog.eml:OECustomProperty
@Alternate Data Stream - 133 bytes -> C:\ProgramData\TEMP:131C0EE9
@Alternate Data Stream - 130 bytes -> C:\ProgramData\TEMP:793F316E
@Alternate Data Stream - 126 bytes -> C:\ProgramData\TEMP:B623B5B8
@Alternate Data Stream - 126 bytes -> C:\ProgramData\TEMP:861A898F
@Alternate Data Stream - 123 bytes -> C:\ProgramData\TEMP:9F683177
@Alternate Data Stream - 122 bytes -> C:\ProgramData\TEMP:FC420CE6
@Alternate Data Stream - 120 bytes -> C:\ProgramData\TEMP:EC2246A6
@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:E36F5B57
@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:8AB6C1D7
@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:4BB26BE9
@Alternate Data Stream - 114 bytes -> C:\ProgramData\TEMP:C95B63DA
@Alternate Data Stream - 112 bytes -> C:\ProgramData\TEMP:9E22BBE8
@Alternate Data Stream - 112 bytes -> C:\ProgramData\TEMP:4F636E25
@Alternate Data Stream - 107 bytes -> C:\ProgramData\TEMP:580E04D8
@Alternate Data Stream - 106 bytes -> C:\ProgramData\TEMP:3E7393FC
@Alternate Data Stream - 104 bytes -> C:\ProgramData\TEMP:4CF61E54
@Alternate Data Stream - 101 bytes -> C:\ProgramData\TEMP:193426B4

< End of report >



aswMBR Report

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-07-20 12:50:26
-----------------------------
12:50:26.859 OS Version: Windows x64 6.0.6002 Service Pack 2
12:50:26.859 Number of processors: 2 586 0xF0D
12:50:26.860 ComputerName: WIGGLES UserName: Carolyn
12:50:33.629 Initialize success
12:50:48.192 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000057
12:50:48.195 Disk 0 Vendor: ST350082 SD46 Size: 476940MB BusType: 6
12:50:48.205 Disk 0 MBR read successfully
12:50:48.209 Disk 0 MBR scan
12:50:48.213 Disk 0 unknown MBR code
12:50:48.218 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 9993 MB offset 63
12:50:48.227 Disk 0 Partition 2 80 (A) 06 FAT16 NTFS 233604 MB offset 20467712
12:50:48.258 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 233341 MB offset 498888704
12:50:48.432 Disk 0 scanning C:\Windows\system32\drivers
12:51:05.441 Service scanning
12:51:08.770 Service Brserid C:\Windows\system32\drivers\brserid.sys **LOCKED** 32
12:51:12.266 Service gagp30kx C:\Windows\system32\drivers\gagp30kx.sys **LOCKED** 32
12:51:15.867 Service MegaSR C:\Windows\system32\drivers\megasr.sys **LOCKED** 32
12:51:16.538 Service Mraid35x C:\Windows\system32\drivers\mraid35x.sys **LOCKED** 32
12:51:17.870 Service NativeWifiP C:\Windows\system32\DRIVERS\nwifi.sys **LOCKED** 32
12:51:20.691 Service pcmcia C:\Windows\system32\drivers\pcmcia.sys **LOCKED** 32
12:51:21.235 Service Processor C:\Windows\system32\drivers\processr.sys **LOCKED** 32
12:51:22.961 Service sbp2port C:\Windows\system32\drivers\sbp2port.sys **LOCKED** 32
12:51:23.760 Service SiSRaid2 C:\Windows\system32\drivers\sisraid2.sys **LOCKED** 32
12:51:24.931 Service Symc8xx C:\Windows\system32\drivers\symc8xx.sys **LOCKED** 32
12:51:25.587 Service TDTCP C:\Windows\system32\drivers\tdtcp.sys **LOCKED** 32
12:51:26.117 Service tssecsrv C:\Windows\System32\DRIVERS\tssecsrv.sys **LOCKED** 32
12:51:28.658 Service uliagpkx C:\Windows\system32\drivers\uliagpkx.sys **LOCKED** 32
12:51:28.783 Service uliahci C:\Windows\system32\drivers\uliahci.sys **LOCKED** 32
12:51:31.992 Service usbcir C:\Windows\system32\drivers\usbcir.sys **LOCKED** 32
12:51:44.424 Modules scanning
12:51:44.444 Disk 0 trace - called modules:
12:51:44.535 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys storport.sys hal.dll nvstor64.sys
12:51:44.544 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004d5e790]
12:51:44.556 3 CLASSPNP.SYS[fffffa60007cfc33] -> nt!IofCallDriver -> [0xfffffa8003c59e40]
12:51:44.571 5 acpi.sys[fffffa60008fafde] -> nt!IofCallDriver -> \Device\00000057[0xfffffa8004b6c060]
12:51:44.584 Scan finished successfully
12:52:35.877 Disk 0 MBR has been saved successfully to "C:\Users\Carolyn\Desktop\MBR.dat"
12:52:35.892 The log file has been saved successfully to "C:\Users\Carolyn\Desktop\aswMBR.txt"
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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,999 posts
  • MVP
It's some sort of ZeroAccess. Usually Combofix can help:

ComboFix

:!: It must be saved to your desktop, do not run it from your browser:!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Save this file -- to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Rightclick on ComboFix and select Run As Administrator to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.


Download TDSSKiller:
http://support.kaspe.../tdsskiller.exe
Save it to your desktop then run it.
Double click on TDSSKiller.exe (Vista or Win 7 must right click and Run As Admin)
If TDSSKiller alerts you that the system needs to reboot, please consent.

Run TDSSKiller again but this time:
before you hit the Scan hit Change Parameters and check the two items under Additional Options. OK then Scan.
In this mode it is prone to false positives so do not change the SKIP option to DELETE unless it says TDSS.
When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.



Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:
http://www.malwareby...lwarebytes_free

SAVE Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.


Copy the text in the code box:

nnetsvcs
%SYSTEMDRIVE%\*.exe
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
consrv.dll
system.exe
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.


Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application.

Reboot.

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).
sfc  /scannow

(This will check your critical system files. If it asks for a CD and you don't have one or it doesn't like your CD just tell it to SKIP.)


1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.


Ron
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