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mcafee rep told me all my computers are infected by trojans that only


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#16
RKinner

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To clean up System Restore.

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Run OTL. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.
This will remove all but the last System Restore point so should clean up the old copies of the infections.

If you uninstall Combofix it will clean up anything left in C:\Qoobox:

To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, Run, cmd, OK then right click, Paste, then hit Enter.

Ron
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#17
ric.123

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Okay Ron, I deleted Ironman and emptied the recycle bin. I also removed the Combofix.
Should I run another boot-scan?
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#18
RKinner

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No need. I'd try the ESET scan and see if it finds anything else but I think this one is clean of malware.

Could you clear your events and run VEW again? I want to see if you have any more errors we need to worry about.
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#19
ric.123

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I don't remember if I cleared it and I forgot how you told me to clear it. But I ran a new one.

Vino's Event Viewer v01c run on Windows XP in English
Report run at 29/07/2012 11:18:13 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - information Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 29/07/2012 10:51:40 AM
Type: information Category: 0
Event: 115 Source: SRService
System Restore monitoring was enabled on all drives.

Log: 'System' Date/Time: 29/07/2012 10:51:30 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The System Restore Service service entered the running state.

Log: 'System' Date/Time: 29/07/2012 10:51:30 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The System Restore Service service was successfully sent a start control.

Log: 'System' Date/Time: 29/07/2012 10:51:30 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The System Restore Service service entered the stopped state.

Log: 'System' Date/Time: 29/07/2012 10:51:29 AM
Type: information Category: 0
Event: 116 Source: SRService
System Restore monitoring was disabled on all drives.

Log: 'System' Date/Time: 29/07/2012 10:43:57 AM
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{C73671E7-FFF0-445D-B3E6-E499CF6654A8} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 29/07/2012 10:43:52 AM
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{C73671E7-FFF0-445D-B3E6-E499CF6654A8} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 29/07/2012 10:43:46 AM
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{C73671E7-FFF0-445D-B3E6-E499CF6654A8} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 29/07/2012 10:43:42 AM
Type: information Category: 0
Event: 4201 Source: Tcpip
The system detected that network adapter \DEVICE\TCPIP_{C73671E7-FFF0-445D-B3E6-E499CF6654A8} was connected to the network, and has initiated normal operation over the network adapter.

Log: 'System' Date/Time: 29/07/2012 10:43:33 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Computer Browser service entered the stopped state.

Log: 'System' Date/Time: 29/07/2012 10:43:31 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Application Layer Gateway Service service entered the running state.

Log: 'System' Date/Time: 29/07/2012 10:43:30 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Application Layer Gateway Service service was successfully sent a start control.

Log: 'System' Date/Time: 29/07/2012 10:43:28 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Remote Access Connection Manager service entered the running state.

Log: 'System' Date/Time: 29/07/2012 10:43:24 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The SSDP Discovery Service service entered the running state.

Log: 'System' Date/Time: 29/07/2012 10:43:12 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The IMAPI CD-Burning COM Service service entered the stopped state.

Log: 'System' Date/Time: 29/07/2012 10:43:08 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The Network Location Awareness (NLA) service entered the running state.

Log: 'System' Date/Time: 29/07/2012 10:43:07 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The IP Traffic Filter Driver service was successfully sent a start control.

Log: 'System' Date/Time: 29/07/2012 10:43:07 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The Network Location Awareness (NLA) service was successfully sent a start control.

Log: 'System' Date/Time: 29/07/2012 10:43:07 AM
Type: information Category: 0
Event: 7035 Source: Service Control Manager
The SSDP Discovery Service service was successfully sent a start control.

Log: 'System' Date/Time: 29/07/2012 10:43:06 AM
Type: information Category: 0
Event: 7036 Source: Service Control Manager
The dlbx_device service entered the running state.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 29/07/2012 10:47:14 AM
Type: warning Category: 0
Event: 4226 Source: Tcpip
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Log: 'System' Date/Time: 29/07/2012 10:35:58 AM
Type: warning Category: 0
Event: 1007 Source: Dhcp
Your computer has automatically configured the IP address for the Network Card with network address 001150A44BB6. The IP address being used is 169.254.95.232.

Log: 'System' Date/Time: 29/07/2012 10:35:55 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001150A44BB6. The following error occurred: The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 29/07/2012 10:35:22 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001150A44BB6. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Log: 'System' Date/Time: 29/07/2012 10:25:55 AM
Type: warning Category: 0
Event: 1003 Source: Dhcp
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001150A44BB6. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Vino's Event Viewer v01c run on Windows XP in English
Report run at 29/07/2012 11:21:54 AM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 29/07/2012 10:35:54 AM
Type: error Category: 0
Event: 1000 Source: Application Error
Faulting application iexplore.exe, version 8.0.6001.18702, faulting module aswwebrepie.dll, version 7.0.1456.418, fault address 0x0004d9fb.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 29/07/2012 10:00:02 AM
Type: warning Category: 0
Event: 1517 Source: Userenv
Windows saved user YOUR-6JNHHU0520\Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.
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#20
RKinner

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TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.


This is probably caused by Vuse which is a Peer to Peer (P2P) program. We do not recommend using P2P programs as they often bring in viruses.


Faulting application iexplore.exe, version 8.0.6001.18702, faulting module aswwebrepie.dll, version 7.0.1456.418, fault address 0x0004d9fb.


This one is caused by the Avast add-on to IE. For some reason it is not happy on your PC. Could possibly be caused by Vuse using up all of the available connections. What it does is check any site you go to or may go to (Google search results) and give them a green or red vertical bar rating based on whether it thinks the site is safe. If it still causes problems after you uninstall Vuse then I would go into IE, Tools, Manage Add-Ons and disable it. Avast WebRep.

Otherwise it looks good and I think we can clean up.

You can uninstall or delete any tools we had you download and their logs.

OTL has a cleanup tab if you go there it will remove itself and its logs.

To hide hidden files again (OTL may do it for you):

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
Seems to work best if Firefox is the default browser. You can also try Secunia PSI http://secunia.com/v...l/download_psi/ Same kind of info. You don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron
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#21
ric.123

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Ron, I can't find Vuse anywhere. I've used search and it doesn't show up? Is there anyway I can find it?
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#22
RKinner

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Sorry Typo on my part should have been vuze:
From your Extras' log:

"8461-7759-5462-8226" = Vuze
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#23
ric.123

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Ron, sorry to take so long with this reply, thanking you for all your time and help on my computer. I didn't even realize I had all those virus'. Now do I need to run the same scans on my windows 7 system?
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#24
RKinner

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If you want to. I don't think we really found that much. Mostly just adware. The trojan might have been a false positive. Hard to tell.
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