[BJH1010]

Thanks, maliprog, the MSE reinstall appears to have done the trick. It updated the definitions immediately after the install.

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Great news! How is your system now? Any problems?

[maliprog]

Great news! How is your system now? Any problems?

[BJH1010]

No problems. I really appreciate the help! Anything else I need to do?

[maliprog]

Your logs and system are clean now. I'm glad we fix up your computer.

Step 1

Please close all running programs and Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  
  :Commands
  [purity]
  [emptytemp]
  [resethosts]
  [clearallrestorepoints]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done

Step 2

We need to clean up your PC from programs we used.

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end.

In case that any of the software we used in this fix still remains on your system please delete it manually (Right click on it and select Delete).

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Something to read

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

2. Make Backups of Important Files

Please read this article Home Computer Data Backup.

3. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.

[BJH1010]

Will do. Quick question: Any potential issues with my external hard drives (backups, file archives, etc.)?

[maliprog]

Any potential issues with my external hard drives (backups, file archives, etc.)?

I don't know what you mean by this. Can you explain.

[BJH1010]

If I need to be concerned about backups or files on my external hard drive re-infecting my laptop.

[maliprog]

Did you make any beckups while you were infected? If not then you are safe.

If you want to be sure connect you external disk to PC and do antivirus scan of all files there. That should do it.

[BJH1010]

No recent backups. Outstanding! Nice job, maliprog!

[maliprog]

Thank you. Goodbye and stay safe

[maliprog]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.