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Cleaning up computer of downloads.


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#1
Sharon Lee

Sharon Lee

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My computer has been downloading things that I have not put on here. I delete and most times it comes back. Also I have done system restore to get rid of them but then I loose other important things I need to have. No Idea just what is happening.
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#2
rshaffer61

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If you are having drive by downloads then you may be infected with a hidden virus or backdoor Trojan. You may want to have that checked out before seeking help here in the Tech forum. I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found HERE. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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#3
Sharon Lee

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I have done as you said. I do know that I tried everything to take care of this problem and have made more problems for myself. Guess I will never learn. Thank you...
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#4
rshaffer61

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Not to worry the malware techs will make sure your system is clean and once they are done and if the problem is still there we will try a SFC to replace the missing files easily. :thumbsup:
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#5
Sharon Lee

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I was thinking that it has been a very long time since I have been here so I was doing very well. Thank you for your help.
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#6
rshaffer61

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You are very welcome.
I found your malware topic HERE so I will watch it along with this one to see how you progress. :thumbsup:
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#7
Sharon Lee

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I appreciate that. You are a nice man. I am also glad you are here so I can come and try to get this machine working as it was before. Next time, instead of trying to fix the problem, I will come here first for there would be a lot less problems. :confused:
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#8
Sharon Lee

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I have not heard anything as of yet. Is there something else that I need to do?
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#9
rshaffer61

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I asked a Malware Mod friend SweetTech to take a look at your topic for me. Hopefully he will respond quickly to your malware topic. :thumbsup:
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#10
Sharon Lee

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I appreciate that. I have three new downloads and when I click on them to get them off it tells me if I do this it could cause problems with my computer. Thank you.
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#11
Sharon Lee

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I am so lost here.
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#12
rshaffer61

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Ask Sweet to explain it better for you Sharon. He will take all the time you need to make sure you are doing everything right.
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#13
Sharon Lee

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All right, I will do that. Sorry to bother you.
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#14
rshaffer61

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No bothering me. We want to make sure you understand and our goal is to do what it takes to help you. :thumbsup:
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