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Downloading without my knowing [Solved]


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#16
SweetTech

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I am so so sorry for the loss of your husbands sister. I'll go ahead and keep this thread open. My condolences go out to both you and your husband at this difficult time.

Warmest Regards,
SweetTech.
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#17
Sharon Lee

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We both thank you. I have no be able to rest and seem to be wound up so I went back to see what you wanted me to do next. I will start off saying, that all of the downloaded programs that were on here are gone. I did not delete them, they are just gone. My machine is working very well. In fact, a lot better than it was. I did have a pop up that said my memory was low and could cause problems with other programs. Not sure why this came up for I have not put anything extra on the computer except what we have done. I could not get my McAfee Security to come back on so I had to take all of it off and re-install it. Now, it is working fine. I shall get to what we have next to do when I can. It really is better for me to do that right now for I have to really think when I do it and it keeps my mind busy. Thank you so much for all your help. I really do appreciate you.
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#18
SweetTech

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That's really interesting that all of those tools and utilities were gone. I wonder what happened to them.

Please take your time and get around to those scans when you get a chance.

-ST.
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#19
Sharon Lee

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Hello, I am wondering it those came off because I had to completely remove McAfee AntiVirus off my machine and then put it back one. Could be. Anyway, I will go and see if I can find another way to pause McAfee so I won't have the same problem as before. I plan on coping all you posted and going over it when I am not at the computer. One thing you will have to help me with is how to drag CFS Script into Combo fix. I have no idea how to do that. Thank you. I shall check back tonight when I get home.
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#20
SweetTech

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Hi!

We can try running the ComboFix script this way.

You'll need to ensure that both ComboFix and the CFScript.txt are both on the desktop.


Right click on the bolded text below and select COPY:

"C:\Documents and Settings\Sharon\Desktop\ComboFix.exe" "C:\Documents and Settings\Sharon\Desktop\CFScript.txt"

On your keyboard press the Windows Key + R

This should display the windows run dialog box.

Right click in the text field box, and select PASTE

This should allow ComboFix to launch it's script and run it.

Let me know how that goes.

-ST
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#21
Sharon Lee

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I am home now. Where is the Windows Key located? I am all right up to that point. Sorry
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#22
Sharon Lee

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I figured it out with the help of Google. I believe I have the 1st one done right for you.

ComboFix 12-07-30.03 - Sharon 07/31/2012 22:28:00.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.446.159 [GMT -4:00]
Running from: c:\documents and settings\Sharon\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Sharon\Desktop\CFScript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
* Resident AV is active
.
.
.
((((((((((((((((((((((((( Files Created from 2012-07-01 to 2012-08-01 )))))))))))))))))))))))))))))))
.
.
2012-07-29 17:23 . 2012-07-30 11:25 -------- dc----w- c:\program files\McAfee
2012-07-29 15:51 . 2012-07-29 15:51 -------- dc----w- c:\windows\system32\wbem\Repository
2012-07-29 15:51 . 2012-07-29 20:24 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2012-07-29 15:51 . 2012-07-29 17:24 -------- dc----w- c:\program files\Common Files\Mcafee
2012-07-25 23:03 . 2012-07-25 23:03 4269368 -c--a-w- c:\windows\uninst.exe
2012-07-25 23:03 . 2012-07-25 23:03 -------- d-----w- c:\documents and settings\All Users\Application Data\PC1Data
2012-07-25 16:13 . 2012-07-25 16:13 -------- dc----w- c:\documents and settings\Sharon\Local Settings\Application Data\SupportSoft
2012-07-19 00:05 . 2012-07-19 00:06 -------- dc-h--w- c:\windows\ie8
2012-07-16 16:17 . 2012-07-16 16:17 -------- d-----w- c:\documents and settings\All Users\Application Data\IBUpdaterService
2012-07-16 16:15 . 2012-07-16 16:16 -------- dc----w- c:\documents and settings\Sharon\Local Settings\Application Data\CRE
2012-07-16 16:07 . 2012-07-16 16:07 -------- d-----w- c:\documents and settings\All Users\Application Data\bProtectorForWindows
2012-07-15 16:07 . 2012-07-15 16:07 -------- dc----w- c:\documents and settings\Sharon\Application Data\PC Cleaners
2012-07-15 16:05 . 2012-07-15 16:07 -------- dc----w- c:\documents and settings\Sharon\Application Data\PCPro
2012-07-14 17:27 . 2012-07-19 00:07 -------- dc----w- c:\documents and settings\Sharon\Local Settings\Application Data\Road_Runner
2012-07-14 17:27 . 2012-07-19 00:07 -------- dc----w- c:\program files\Road_Runner
2012-07-10 00:18 . 2012-07-10 00:19 -------- dc----w- c:\program files\Glary Utilities
2012-07-10 00:15 . 2012-07-10 00:15 -------- d-----w- c:\documents and settings\All Users\Uniblue
2012-07-06 16:30 . 2012-07-09 13:49 -------- dc----w- c:\program files\Windows Defender
2012-07-06 13:09 . 2012-07-09 13:49 -------- dc----w- c:\documents and settings\Sharon\Tracing
2012-07-06 13:04 . 2012-07-09 13:49 -------- dc----w- c:\program files\Windows Live
2012-07-06 13:01 . 2012-07-06 13:01 -------- dc----w- c:\program files\Common Files\Windows Live
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-07-26 11:42 . 2012-02-15 15:34 426184 -c--a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-26 11:42 . 2011-07-28 19:37 70344 -c--a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-13 13:19 . 2004-08-04 03:17 1866112 -c--a-w- c:\windows\system32\win32k.sys
2012-06-05 15:50 . 2008-04-14 00:12 1372672 -c--a-w- c:\windows\system32\msxml6.dll
2012-06-05 15:50 . 2004-08-04 04:56 1172480 -c--a-w- c:\windows\system32\msxml3.dll
2012-06-04 21:35 . 2009-08-07 00:23 222448 -c--a-w- c:\windows\system32\muweb.dll
2012-06-04 04:32 . 2004-08-04 04:56 152576 -c--a-w- c:\windows\system32\schannel.dll
2012-06-02 19:19 . 2009-08-06 23:24 22040 -c--a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 19:19 . 2011-07-25 21:58 329240 -c--a-w- c:\windows\system32\wucltui.dll
2012-06-02 19:19 . 2011-07-25 21:58 219160 -c--a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 19:19 . 2011-07-25 21:58 210968 -c--a-w- c:\windows\system32\wuweb.dll
2012-06-02 19:19 . 2009-08-06 23:24 15384 -c--a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 19:19 . 2011-07-25 21:58 53784 -c--a-w- c:\windows\system32\wuauclt.exe
2012-06-02 19:19 . 2011-07-25 21:58 35864 -c--a-w- c:\windows\system32\wups.dll
2012-06-02 19:19 . 2009-08-06 23:24 45080 -c--a-w- c:\windows\system32\wups2.dll
2012-06-02 19:19 . 2009-08-06 23:24 15384 -c--a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 19:19 . 2004-08-04 04:56 97304 -c--a-w- c:\windows\system32\cdm.dll
2012-06-02 19:19 . 2009-08-06 23:24 17944 -c--a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 19:19 . 2011-07-25 21:58 577048 -c--a-w- c:\windows\system32\wuapi.dll
2012-06-02 19:19 . 2011-07-25 21:58 1933848 -c--a-w- c:\windows\system32\wuaueng.dll
2012-06-02 19:18 . 2011-12-07 12:42 275696 -c--a-w- c:\windows\system32\mucltui.dll
2012-06-02 19:18 . 2011-12-07 12:42 17136 -c--a-w- c:\windows\system32\mucltui.dll.mui
2012-05-31 13:22 . 2004-08-04 04:56 599040 -c--a-w- c:\windows\system32\crypt32.dll
2012-05-25 21:13 . 2012-03-24 16:08 151912 -c--a-w- c:\windows\system32\mfevtps.exe
2012-05-16 15:08 . 2004-08-04 04:56 916992 -c--a-w- c:\windows\system32\wininet.dll
2012-05-16 15:08 . 2004-08-04 04:56 916992 -c--a-w- c:\windows\system32\wininet(5)(2).dll
2012-05-12 00:12 . 2007-08-13 22:54 11111424 -c--a-w- c:\windows\system32\ieframe(2)(2).dll
2012-05-11 14:42 . 2007-08-13 22:34 2000384 -c--a-w- c:\windows\system32\iertutil(2)(2).dll
2012-05-11 14:42 . 2004-08-04 04:56 1469440 -c----w- c:\windows\system32\inetcpl.cpl
2012-05-11 14:42 . 2004-08-04 04:56 1212416 -c--a-w- c:\windows\system32\urlmon(5)(2).dll
2012-05-11 14:42 . 2004-08-04 04:56 105984 -c--a-w- c:\windows\system32\url(4)(2).dll
2012-05-11 14:42 . 2004-08-04 04:56 43520 -c----w- c:\windows\system32\licmgr10.dll
2012-05-11 11:38 . 2004-08-04 02:59 385024 -c----w- c:\windows\system32\html.iec
2012-05-04 13:12 . 2004-08-04 03:20 2192640 -c--a-w- c:\windows\system32\ntoskrnl.exe
2012-05-04 12:32 . 2004-08-03 22:59 2069120 -c--a-w- c:\windows\system32\ntkrnlpa.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DeviceDiscovery"="c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe" [2003-05-21 229437]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2004-05-12 241664]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2003-09-01 176128]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-23 7630848]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"InstaLAN"="c:\program files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" [2010-07-28 1485208]
"Anti-phishing Domain Advisor"="c:\documents and settings\All Users\Application Data\Anti-phishing Domain Advisor\visicom_antiphishing.exe" [2012-01-17 232616]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-03-22 1318816]
.
c:\documents and settings\Sharon\Start Menu\Programs\Startup\
Monitor Ink Alerts - HP Deskjet 3050A J611 series.lnk - c:\windows\system32\RunDll32.exe [2004-8-4 33280]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Event Planner Reminder.lnk]
backup=c:\windows\pss\Event Planner Reminder.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-01-03 13:10 843712 -c--a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2003-06-25 15:24 49152 -c--a-w- c:\program files\Hewlett-Packard\HP Software Update\hpwuSchd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2006-08-23 18:12 7630848 -c--a-w- c:\windows\system32\nvcpl.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter]
2006-08-23 18:12 86016 -c--a-w- c:\windows\system32\nvmctray.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
2006-08-23 18:12 1617920 -c--a-w- c:\windows\system32\nwiz.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2006-07-27 18:19 282624 -c--a-w- c:\windows\stsystra.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2012-01-18 19:02 254696 -c--a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"WMPNetworkSvc"=3 (0x3)
"SupportSoft RemoteAssist"=2 (0x2)
"ose"=3 (0x3)
"MDM"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"AdobeFlashPlayerUpdateSvc"=3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiMalware]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\Mcafee\\McSvcHost\\McSvHost.exe"=
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\DRIVERS\mfendisk.sys [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R4 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
S1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [x]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [x]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
S3 mfendiskmp;mfendiskmp;c:\windows\system32\DRIVERS\mfendisk.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2012-08-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-02-15 11:42]
.
2012-07-31 c:\windows\Tasks\At1.job
- c:\program files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-06-08 22:06]
.
2012-08-01 c:\windows\Tasks\At2.job
- c:\program files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-06-08 22:06]
.
2012-07-31 c:\windows\Tasks\At3.job
- c:\program files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-06-08 22:06]
.
2012-07-31 c:\windows\Tasks\At4.job
- c:\program files\HP\HP Deskjet 3050A J611 series\Bin\HPCustPartic.exe [2011-06-08 22:06]
.
2012-08-01 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2012-07-10 02:16]
.
2012-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-05-04 23:14]
.
2012-08-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-05-04 23:14]
.
2012-08-01 c:\windows\Tasks\User_Feed_Synchronization-{6B8A5EAC-8DEB-4366-A45A-7F0736942A8C}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.rr.com/
uInternet Connection Wizard,ShellNext = iexplore
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-07-31 22:46
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1752)
c:\windows\system32\WININET.dll
c:\documents and settings\All Users\Application Data\Anti-phishing Domain Advisor\visicom_antiphishing.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Belkin\Router Setup and Monitor\BelkinService.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\nvsvc32.exe
c:\program files\Common Files\McAfee\SystemCore\mcshield.exe
c:\program files\Common Files\McAfee\SystemCore\mfefire.exe
c:\program files\Belkin\Router Setup and Monitor\BelkinSetup.exe
.
**************************************************************************
.
Completion time: 2012-07-31 22:59:45 - machine was rebooted
ComboFix-quarantined-files.txt 2012-08-01 02:59
ComboFix2.txt 2012-07-26 18:48
.
Pre-Run: 59,884,027,904 bytes free
Post-Run: 60,298,731,520 bytes free
.
- - End Of File - - 4478D0B8F5FA56CB6C530487A7FBD09F
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#23
Sharon Lee

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Hello, I have had so many problems trying to get on here. First I get SQL error with server. So I go to server who is of no help at all. Then I get There appears to be an error with the database.
If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again.

You can try to refresh the page by clicking here. My machine is now virtual memory too low. I went to Google to see what they could help me with. I have tried all morning to get on here. I have no idea what happened or why. I am surprised that I am able to get on here now. After my scan, I will try to work on the second part Malwarebytes" Anti-Malware Is there any way I can get some of those downloads off my desktop so maybe the birtual memory will not be too low?
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#24
Sharon Lee

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I cannot download the Malwarebytes' Anti-Melware for it take me to a panda bear wanting me to download their material. This is what it says: I have tried over and over again and it is always the same thing.

The page has been blocked as it contains malware or exploits
The Web page you are trying to access contains malware and exploits that could infect your computer.
We advise you not to continue visiting this page.





I understand that visiting the page could infect my computer. Continue
  • 0

#25
SweetTech

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Hi!

There were some issues with the site the past few days, which explains that error message that you were seeing.

I'd really like for you to try and get MalwareByes' Anti-Malware downloaded and installed to your computer, so that we can try and see what that scan finds.

Please also run this fix below:

Running OTM

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Reg
    :Files
    c:\windows\Tasks\At*.job
    ipconfig /flushdns /c
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [createrestorepoint]
    
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

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#26
Sharon Lee

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Hi, I have just tried again and again to get Malwarebytes'-- Anti-Malware to download and it continues to do the same thing. I get the same message. It will not go through. So do you want me to try the other one. I hope I can do this right. All this is very new to me and I am going by your instructions only. I will do the best I can. Thank you for your help.
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#27
Sharon Lee

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Hello, as I was trying to download OTM by Old Timer my McAfee came up and said they just took care of a trojan virus. Anyway, I tired to download this also and it will not download either. Seems my machine is not wanting to do anything at all. I shall try again later. Maybe tomorrow, things will go better.
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#28
Sharon Lee

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Number 2 Malwarebytes' Anti-Malware

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.03.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Sharon :: OWNER-2B2129D50 [administrator]

Protection: Disabled

8/3/2012 12:08:00 PM
mbam-log-2012-08-03 (12-08-00).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 181741
Time elapsed: 12 minute(s), 16 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 2
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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#29
Sharon Lee

Sharon Lee

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Hello, I did manage to get the Malwar one done. Now this is the message I get when I try to download OTM: Cannot copy OTM (1) Access is denied. Make sure the disk is not full or write -protected and the file is not currently in use. I do know that I have an a lot of downloads on my desktop and wonder if I can take some of them off. Thank you.
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#30
Sharon Lee

Sharon Lee

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Hello, I have tried and re-tried to download this and my machine will not do it and every time I try I get a Trojan which my virus catcher removes quickly. So, I am not sure what to do next or if we are going to do a next. I do want you to know that I so appreciate all the work you have done with me on this. Without help, I would have just given up. This machine does get the best of me at times. So I thank you very much.
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