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Hard Drive repair


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#1
kanman

kanman

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Hey guys,


I have a buddy who has a laptop hard drive that he has had his "computer guy" (Ive seen some of his work and hes pretty good), look at and also someone else they both said it isnt spinning. So more likely than not its a component failure. Was curious to know if there is a reasonable priced 300-400.00 place to get it fixed.

It is a seagate and they do have a repair service that says "no data, no charge" policy on their website ( https://services.seagate.com/ ) for their HD's so I was thinking that might be best. Ive recovered stuff before using some of the utilities with Kill Disk but if its not spinning I dont think I can help him.

Anyway...so if someone knows of a place to send it for repair that isnt out of sight then please let me know. If not I think Ill recommend he send it to seagate.

Thanks in advance for your time

Kanman
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#2
phillpower2

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Hi kanman

For the data recovery option yes trust Seagate but be prepared to face a hefty bill if they are successful.

Please note that a HDD cannot only suffer mechanical failure such as a bad spindle or platters they can also have electrical issues such as a bad PCB, these can be replaced and the MB could have a bad socket or HDD controller.

Was the HDD making and odd noises or functioning erratically before this issue.

Has the HDD been tried in another notebook or with an external USB HDD enclosure or adapter.
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#3
kanman

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Hi kanman

For the data recovery option yes trust Seagate but be prepared to face a hefty bill if they are successful.

Please note that a HDD cannot only suffer mechanical failure such as a bad spindle or platters they can also have electrical issues such as a bad PCB, these can be replaced and the MB could have a bad socket or HDD controller.

Was the HDD making and odd noises or functioning erratically before this issue.

Has the HDD been tried in another notebook or with an external USB HDD enclosure or adapter.




Was the HDD making and odd noises or functioning erratically before this issue.

No not that I know of...


Has the HDD been tried in another notebook or with an external USB HDD enclosure or adapter.

Yes this has been tried and drive did not spin...

Thanks,

Kanman
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#4
phillpower2

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Could be the PCB then as with mechanical failure there are normally warning signs such as the click of death, what model of Seagate is it please,
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