[gimpo]

How do I fix windows xp home edition without the disc, which I have not got

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Hello gimpo.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

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• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space
• What was the original issue
• What steps have you taken so far to resolve the issue

[rshaffer61]

Hello gimpo.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.
• If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.

Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?

• If a name brand system then what brand, make and model is the system?
• If custom built then what brand, make and model is the motherboard
• Total memory installed
• Total hard drive capacity and free space
• What was the original issue
• What steps have you taken so far to resolve the issue

[happyrock]

a little more info on exactly what problem your trying to fix would be helpful

[gimpo]

Hi rshaffer61 and happyrock
I am a novice, and need to be treated as a dummy, with step-by-step instructions. The information I can give you is:- Windows XP Home Edition - Google Chrome - Mecer intel pentium 4 CRU - 3 GHz - 2 GB RAM - H.D. 75 GB - used 25 GB - a desktop computer - I am the sole user - I am an Administrator. I am using a Nokia 6230i as a modem, and have done so without problems for a few years. Only problem it is slow.
The problem: I can download any program but it will not run. Msg. come up "insufficient permissions". May be the problem is with the OS, which may be corrupted or infected. I have Avira, which seems to be O.K. I have not got any CD's. The computer was a gift, pre-loaded. I cannot afford any CD (I am a pensioner on an income of US$150 per month.) Hope this is enough to help solve.
Regartds Gimpo

[rshaffer61]

Only problem it is slow.

Slow to boot up into Windows, Slow to open and close programs, slow on the internet?
A permission issue is usually because you are using a guest account or a account without admin rights.
Happyrock should return and if he would be so kind as to handle the permission part I want to work on the slow part.
Please try to do the following if you can.

Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

[happyrock]

try this...
log in to your admin account...go to control panel...user accounts...create a new account and give it administrator rights...reboot and see if you can download and run the program you had trouble with before...

[gimpo]

Hi Happyrock !!

I tried what you suggest, no luck. I even did it again to make sure, still no luck.
Gimpo

[gimpo]

rshaffer61

Hi Ron !!

Autorun won't download from your signature. I tried everywhere and clicks all over the show, but it won't download, so I cannot follow your instructions.

Thanks for your time and efforts, I hope you can put me right.

Regards
Gimpo (Ken Miles)

[rshaffer61]

Below is a picture with what you should be seeing.

[attachment=59362:Untitled.jpg]