Windows xp home edition
Posted 25 July 2012 - 03:50 AM
Posted 25 July 2012 - 07:04 AM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
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clearer for you.
- Do not attempt any steps unless instructed or ask before to
make sure they will not cause any further issues.
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Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
- If a name brand system then what brand, make and model is the system?
- If custom built then what brand, make and model is the motherboard
- Total memory installed
- Total hard drive capacity and free space
- What was the original issue
- What steps have you taken so far to resolve the issue
Posted 29 July 2012 - 09:04 AM
Posted 30 July 2012 - 12:27 AM
I am a novice, and need to be treated as a dummy, with step-by-step instructions. The information I can give you is:- Windows XP Home Edition - Google Chrome - Mecer intel pentium 4 CRU - 3 GHz - 2 GB RAM - H.D. 75 GB - used 25 GB - a desktop computer - I am the sole user - I am an Administrator. I am using a Nokia 6230i as a modem, and have done so without problems for a few years. Only problem it is slow.
The problem: I can download any program but it will not run. Msg. come up "insufficient permissions". May be the problem is with the OS, which may be corrupted or infected. I have Avira, which seems to be O.K. I have not got any CD's. The computer was a gift, pre-loaded. I cannot afford any CD (I am a pensioner on an income of US$150 per month.) Hope this is enough to help solve.
Posted 30 July 2012 - 06:52 AM
Slow to boot up into Windows, Slow to open and close programs, slow on the internet?
Only problem it is slow.
A permission issue is usually because you are using a guest account or a account without admin rights.
Happyrock should return and if he would be so kind as to handle the permission part I want to work on the slow part.
Please try to do the following if you can.
Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.
Posted 30 July 2012 - 08:27 AM
log in to your admin account...go to control panel...user accounts...create a new account and give it administrator rights...reboot and see if you can download and run the program you had trouble with before...
Posted 31 July 2012 - 01:18 AM
I tried what you suggest, no luck. I even did it again to make sure, still no luck.
Posted 01 August 2012 - 01:57 AM
Hi Ron !!
Autorun won't download from your signature. I tried everywhere and clicks all over the show, but it won't download, so I cannot follow your instructions.
Thanks for your time and efforts, I hope you can put me right.
Gimpo (Ken Miles)
Posted 01 August 2012 - 05:00 AM
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