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Unexplained Ebay


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#1
joseph456

joseph456

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Can anyone explain why I would intermittently be connected to this site (ebay.cn) Ebay.cn.JPG when on Ebay? There is a forum on Ebay on this topic with no solution.

When trying to log in to ebay.com I get this message on the page:

Forbidden

You don't have permission to access / on this server.

Anyone help is appreciated.

Edited by joseph456, 25 July 2012 - 07:13 PM.

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#2
phillpower2

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Hi joseph456

As a precaution I suggest that you check that your system has not been infected with malware;

Please read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Additional guidance;

1: Please do not create a topic on the malware forum unless you have a malware issue that you cannot resolve yourself.
2: If you do need to start a topic there provide a link to this thread so that steps that may have already been taken can be checked.
3: As the Malware Techs are extremely busy you may not receive an instant reply, if you have waited for three days then post in the Waiting Room http://www.geekstogo...e-waiting-room/ be sure to identify the issue as malware related and provide a link to your malware topic.

I hope that you are able to resolve the issue quickly, good luck.
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#3
joseph456

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Dakeyras helped me check it and found no problems with my machine. I was just wondering if others encountered the problem and if there was something else I could do about it. Happens intermittently and after about 20 minutes I am able to log back on.

Posted 04 June 2012 - 05:28 AM
Hi. :)

The output of the three scans I requested are favourable and your query's concerning output are not a cause for concern I will further add...Malware is not a issue(and or the root cause) as far as I can tell.

So merely delete all three applications, logs and folders created and then empty the Recycle Bin.

Next:

Now going back to the actual issue with Ebay you originally mentioned and with the further update you also provided. It appears the fault actually lies with the site in question, sometimes such large sites do experience technical difficulties from time to time which results in downtime and or something not working quite as should etc.


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#4
phillpower2

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Please follow the guidance of Dakeyras and contact the tech department at the site concerned then post back with any response that you receive.
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