I gave her my old desktop computer that I had done a clean install on winXP SP3, and it was just sitting here not being used. I just used to turn it on to get the updates and of course had anti virus installed. This used to boot straight to Windows after the clean install and every time I did the updates. Now she tells me it boots to white text on black screen for a couple of pages before Windows. Today she tells me it just hangs on the white text and she c an't do anything. Finally she turned it off and rebooted...white text again but went to windows. Now she is leaving the computer on.
I'm thinking of doing a repair on that machine now so I want to know should I uninstall IE8 before I do a repair, if indeed you think that is the problem with the white text, and if it won't start at all in the end. I don't want to wreck IE 8 again by not uninstalling it. Does it come back automatically after a repair or do I have to reinstall after the repair?.
Sorry for the long post but I needed to tell you what I've done.
Now I'm worried because I've been reading that to uninstall Internet Explorer one has to uninstall service pack 3. also could you tell me when IE is deleted does it affect Outlook Express.
Edited by joanelaine, 26 July 2012 - 02:57 AM.