Dell 17R n7010 Won't Boot, ZeroAccess possible [Solved]
Posted 30 July 2012 - 02:54 PM
Posted 30 July 2012 - 04:05 PM
When the recovery disk started I went through this path of choices
-Select other System Backup and more options *Next*
-Factory Recovery *Next*
-Yes, Continue *Next*
Posted 30 July 2012 - 04:14 PM
Starting Dell Factory Image
1. Boot from the first disk of your restore.
2. You will get the normal menu of choices.
3. Select the Repair Your Computer. The System Recovery Options window appears.
4. Select a keyboard layout and click Next.
5. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK.
6. Click Dell Factory Image Restore.
The Dell Factory Image Restore welcome screen appears.
NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.
7. Click Next.
The Confirm Data Deletion screen appears.
NOTE: If you do not want to proceed with the Factory Image Restore, click Cancel
8. Select the check box to confirm that you want to continue to reformat the hard drive and restore the system software to the factory condition, then click Next.
The restore process begins and may take five or more minutes to complete.
A message appears when the operating system and factory-installed applications have been restored to factory condition.
9. Click Finish to restart the computer.
10. Once restarted you will have to update your antivirus and Windows.
11. Then you can update anyother programs and copy your data back onto the computer in the proper directories.
Posted 30 July 2012 - 07:17 PM
The other set is a set of three CD's that I hand-labeled DELL Inspiron 17R Recovery Disk 1/3-3/3. The first of those disks brings me to a blue Window's themed menu that says "Welcome! Click 'Next' to restore your computer to the most recent Full System Backup. Files added or changed since that backup will be preserved and then copied back to your computer after restoration is complete.
o Restore computer and preserve my new or changed files (recommended).
o Select other System Backup and more options
[<Back] [Next>] [Quit]"
I've seen a screen with similar options to what you were describing when booting from a Windows 7 Pro CD that we have that installs a Window's 7 OS version my laptop doesn't typically use or has installed on it. Is there a way to find the choices you mentioned from the "recovery disk" or do I have the wrong disks?
Posted 30 July 2012 - 07:23 PM
Posted 30 July 2012 - 07:31 PM
o Factory Recovery
o Backup files and folders
o Restore my Computer
Posted 30 July 2012 - 07:33 PM
Posted 30 July 2012 - 07:36 PM
Restore my Computer
Your computer is about to be restored. All data currently on your computer will be deleted and replaced with your selected Full System Backup. If an Emergency File & Folder backup was created, it will still be saved in the location you selected.
o Yes, continue.
[<Back] [Next>] [Cancel]
Posted 30 July 2012 - 07:44 PM
Posted 30 July 2012 - 08:33 PM
"Restore my Computer
Note: You are not able to cancel this process so that the integrity of your system can be maintained. Please also do not turn off your machine during this process.
Formatting your partition...
Reinstall your original content..."
It took me the two progress bars and the 3 recover CD's as needed. It's now restarting normally. This is great news so far!! THANK YOU
Posted 30 July 2012 - 08:49 PM
You are welcome!
Please update your antivirus, then use windows update and you can do a few at a time. If you do not have SP1 installed do it as one of the early ones.
Posted 07 August 2012 - 10:31 AM
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