[Essexboy]

Whne you go to normal mode what errors do you get ?

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They are the same ara messeges "The specified service does not exist as an installed service"

[el_jack]

They are the same ara messeges "The specified service does not exist as an installed service"

[Essexboy]

Good as I am about halfway through sorting a fix for that

[Essexboy]

OK I tried the fix on my VM and it failed...

Next from safe mode could you create a new Admin user account and then try that in normal mode

From the Start menu, click Control Panel.

Double-click User Accounts, click Manage User Accounts, and then click Add... .

Enter a name and domain for the administrator account. Click Next > .

Select the radio button titled Other: , and from the drop-down menu, choose Administrators.

Click Finish, which will take you back to the User Accounts dialog box. Click OK.

Reboot to this new account, is the problem still apparent ?

[el_jack]

It has no option to create user acct. I tried clicking on manage another acct but it doesn't go to the page for that.

[Essexboy]

Are you able to do it from normal mode ?

[el_jack]

No It won't allow

[Essexboy]

At this stage all that remains is to do a re-install I am afraid... What is the make and model of the computer ? I will then see if there is a repair option rather than full reinstall

[el_jack]

emachines et1352

[Essexboy]

I have found a PDF version of your manual here

There does not appear to be an option to replace just the windows files I am afraid

Start your computer, and while it is starting press ALT F10 during startup.
This should bring a screen about recovery options,
When in the Recovery Panel, click 'Restore System from factory default'.
(Remember, this process will completly erase all data from your hard-drive, so if you do have access to your computer, you might want to back up important files on a C.D.)
After clicking Next, the process should start restoring everything to factory defaults.
This process may take several minutes to complete.

[Essexboy]

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