It is obsolete since it had been on your computer for so long. That is why it has some restrictions. But go ahead and finish it in safe mode and post the results then do the manual scan and attach it as instructed
At first when I open the program, it tells me the database is obsolete and directs me to a webpage to download but they only have products that I can buy and download.
computer stuck on FBI moneypak virus screen [Solved]
Posted 28 August 2012 - 12:39 PM
Posted 28 August 2012 - 07:55 PM
It's at 49% and finish time is 6 hours. A message has popped up saying:
"kaspersky virus removal tool has detected malicious software.
A special disinfection procedure is required which demands system reboot. You are advised to close all other applications.
Yes, perform (recommended)
Special disinfection procedure will be performed and on completion system will be restarted
No, do not perform
Object will be processed according to the selected action"
What should I do? Please advise.
Posted 28 August 2012 - 07:56 PM
Yes you want to perform the disinfection procedure.
What should I do?
Posted 28 August 2012 - 07:59 PM
Posted 28 August 2012 - 08:03 PM
Posted 28 August 2012 - 08:06 PM
Posted 28 August 2012 - 08:09 PM
A copy of infected file will be saved
Object will be deleted
Do not perform any action"
Should I click on disinfect again?
Posted 28 August 2012 - 08:18 PM
Posted 28 August 2012 - 08:26 PM
Posted 28 August 2012 - 08:33 PM
P.s. The scanning has stopped in the background. Should I send you a screenshot? I am not sure if that will help.
Posted 28 August 2012 - 08:36 PM
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