[SallyMae]

I saved a receipt online using the Firefox "save page as" feature. I have both the htm icon and the folder containing the files for the page in the same location, but, for some reason, when I double click the htm icon, it brings up a blank page. I'm not having that problem with any other receipts I've saved this way. Can someone please help me figure out why this file won't open. This receipt is critical.

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I got this resolved. Here's how I did it, in case anyone else ever runs across this. I went to firefox and added the ieview extention. After opening the receipt in firefox again, and having the same empty page. I right-clicked on the page and selected "open in ieview". The receipt came up. Apparently something in the coding of the file chokes firefox but ie can handle it.

[SallyMae]

I got this resolved. Here's how I did it, in case anyone else ever runs across this. I went to firefox and added the ieview extention. After opening the receipt in firefox again, and having the same empty page. I right-clicked on the page and selected "open in ieview". The receipt came up. Apparently something in the coding of the file chokes firefox but ie can handle it.

[zep516]

Thanks for letting us know!