help opening "save page as" file

#1 SallyMae

Group: Member
Posts: 49
Joined: 28-September 11

Posted 31 July 2012 - 08:47 AM

I saved a receipt online using the Firefox "save page as" feature. I have both the htm icon and the folder containing the files for the page in the same location, but, for some reason, when I double click the htm icon, it brings up a blank page. I'm not having that problem with any other receipts I've saved this way. Can someone please help me figure out why this file won't open. This receipt is critical.

#2 SallyMae

Group: Member
Posts: 49
Joined: 28-September 11

Posted 31 July 2012 - 09:41 AM

I got this resolved. Here's how I did it, in case anyone else ever runs across this. I went to firefox and added the ieview extention. After opening the receipt in firefox again, and having the same empty page. I right-clicked on the page and selected "open in ieview". The receipt came up. Apparently something in the coding of the file chokes firefox but ie can handle it.

#3 zep516

Group: GeekU Senior
Posts: 712
Joined: 02-June 10

Posted 04 August 2012 - 05:53 PM

Thanks for letting us know!

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