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NO Windows Updates Install if Windows Installer Needed


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#1
G_Woods

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This information is from my CBS.log file. I too am having problems with not being able to install Windows 7x64 updates for windows and office 2010.



2012-07-27 14:33:02, Info CSI 0000027e [SR] Cannot repair member file [l:22{11}]"msiexec.exe" of Microsoft-Windows-Installer-Executable, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-07-27 14:33:03, Info CSI 00000280 [SR] Cannot repair member file [l:22{11}]"msiexec.exe" of Microsoft-Windows-Installer-Executable, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-07-27 14:33:03, Info CSI 00000281 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-07-27 14:33:03, Info CSI 00000284 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:22{11}]"msiexec.exe"; source file in store is also corrupted
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#2
Ztruker

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Read here, see if it helps: How to troubleshoot problems when you install or uninstall programs on a Windows-based computer

Especially look at the cause and resolution sections.
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#3
G_Woods

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I have tried these resolutions prior to coming to this form. Thanks. Just over a year ago I upgraded my Vista install (OEM) to Windows 7 HP all has been fine. However I don't have a DVD of Windows 7, because I just purchased the upgrade from the Microsoft Store online. I now have the X17-59465.iso file but when I went to use the Windows7-USB-DVD.exe program to burn the iso to dvd I got this error.

My Skydrive image

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#4
rockmilk

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Create a restore point then go to the site below and download the .msi file then unzip it to your desktop then right click and then select merge then reboot and check updates.
http://www.sevenforu...ns-restore.html
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#5
G_Woods

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Same error after your suggestion.
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#6
rockmilk

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Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please Attach the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.



Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.
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#7
G_Woods

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Thank You. Below is the information you have requested.

1. Speccy Info

2. MiniToolBox Results.

3. FSS Results.
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#8
rockmilk

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Download msiserver.zip and save it to Desktop.Unzip the file and extract msiserver.reg to the Desktop.Right-click msiserver.reg and choose Merge.Click Yes when asked for confirmation.Restart Windows.

Now uninstall the programs below.

Spybot - Search & Destroy (Version: 1.6.2)
Java™ 6 Update 29 (Version: 6.0.290)
Bing Bar (Version: 7.1.364.0)
Conduit Engine (Version: )
Foxit Toolbar (Version: 4.1.0.5)
Funmoods Web Search
Google Update Helper (Version: 1.3.21.115)
Little Registry Cleaner
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
PC Cleaners
Soft32 Toolbar (Version: 6.3.3.3)


Run the MSE removal tool
http://go.microsoft....?linkid=9748340


Reboot and install Avast.
http://files.avast.c...virus_setup.exe


Now download the windows repair tool and run it with all the boxes checked except the bottom two.
http://majorgeeks.co...748a38eb328614e

Reboot and check your issue.

Edit: Since your d: Drive is your recovery drive open an elvated command prompt and copy and paste the contents of the code box into the command prompt window and hit enter.

sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\Windows

Edited by rockmilk, 06 August 2012 - 07:11 AM.

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#9
G_Woods

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Problems with uninstall of programs:

MSE and Java 6 Update 29 gave the following errors. I still have a few to go.
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#10
rockmilk

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Ok run the windows repair tool and do the sfc /scannow and see if you get the same errors.
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#11
G_Woods

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Thanks, I have attached the sfc /scannow results just from today. CBS Log file (had to compress is to upload). If you don't mind to look at it. Seems like many issued remained unresolved.
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#12
rockmilk

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Did you use this code for the scannow?
sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\Windows

Also copy the contents of the code box into a notepad and call it msifix.reg save it top your desktop and then select merge.You will of course need to create a restore point prior.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\services\msiserver]
"DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27"
"ImagePath"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6d,\
  00,73,00,69,00,65,00,78,00,65,00,63,00,2e,00,65,00,78,00,65,00,20,00,2f,00,\
  56,00,00,00
"Description"="@%SystemRoot%\\system32\\msimsg.dll,-32"
"ObjectName"="LocalSystem"
"ErrorControl"=dword:00000001
"Start"=dword:00000003
"Type"=dword:00000010
"DependOnService"=hex(7):72,00,70,00,63,00,73,00,73,00,00,00,00,00
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,54,00,63,00,62,00,50,00,72,00,69,00,76,\
  00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,\
  74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00,6c,00,65,00,50,00,72,00,69,\
  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,00,6f,00,63,00,\
  6b,00,4d,00,65,00,6d,00,6f,00,72,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,\
  00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,\
  73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00,6f,00,72,00,69,00,74,\
  00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\
  65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00,6d,00,61,00,6e,\
  00,65,00,6e,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
  00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,\
  00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,\
  69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,\
  00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,\
  66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,\
  00,65,00,50,00,72,00,6f,00,66,00,69,00,6c,00,65,00,53,00,69,00,6e,00,67,00,\
  6c,00,65,00,50,00,72,00,6f,00,63,00,65,00,73,00,73,00,50,00,72,00,69,00,76,\
  00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\
  72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\
  00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,\
  47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,\
  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,00,\
  72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,72,\
  00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,\
  73,00,74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
  00,65,00,00,00,53,00,65,00,49,00,6e,00,63,00,72,00,65,00,61,00,73,00,65,00,\
  51,00,75,00,6f,00,74,00,61,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,\
  00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00,6f,00,77,00,6e,00,\
  50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,54,\
  00,61,00,6b,00,65,00,4f,00,77,00,6e,00,65,00,72,00,73,00,68,00,69,00,70,00,\
  50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,4c,\
  00,6f,00,61,00,64,00,44,00,72,00,69,00,76,00,65,00,72,00,50,00,72,00,69,00,\
  76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:84,03,00,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00


Edited by rockmilk, 06 August 2012 - 10:25 AM.

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#13
rockmilk

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Also at the end of the log it says
Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

I am assuming that you still can not install updates after the fix in my last post check again and let me know.
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#14
G_Woods

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You are correct. I am NOT able to install updates. I had to attend a funeral this afternoon. I will do as you have suggested in your last post later tonight and re-post results. Thank You
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#15
rockmilk

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If you are still unable to update after the latest fix then try creating another admin account and see if you are able to update from it.
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