[G_Woods]

RKinner: Startup failed. I cannot show you the error screen because I get a message that I have exceeded my 4mb amount I am allowed to post (or upload). And I am not sure how to get around that.

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See Rkinners post as that explained why it wasn't in this topic.

[rshaffer61]

See Rkinners post as that explained why it wasn't in this topic.

[G_Woods]

I read his post #74. But I am getting a little confused. I am no longer able to upload files.

[rshaffer61]

OK go to the top of this topic and you will see My Settings
Click that and then click Manage Attachements
Click the top right box and then scroll down to click delete attachments.
This will clear your limit so you can then attach what is needed. You will need to watch that to make sure you don't run out of room.

[G_Woods]

Okay sorry didn't know about that. I tried to start windows update installer and got this:

The System Event Log.evtx is over 1mb even after I compressed it.

Edited by G_Woods, 18 August 2012 - 07:39 PM.

[RKinner]

I don't need the system event log, VEW.exe picks out the important logs and puts them in text form so that's all I ever use.

Copy the next 6 lines:

reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\msiserver > \junk.txt
dir %systemroot%\system32\msiexec.exe >> \junk.txt
dir %SystemRoot%\system32\msimsg.dll >> \junk.txt
net start msiserver >> \junk.txt
sc query msiserver >> \junk.txt
sc query rpcss >> \junk.txt


Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied lines should appear. Hit Enter.

Attach the file C:\junk.txt to your next post.

Please download GrantPerms.zip
http://download.blee.../GrantPerms.zip
and save it to your desktop.
Unzip the file and depending on the system run GrantPerms.exe or GrantPerms64.exe
Copy and paste the following in the edit box:

c:\windows\system32\msiexec.exe
C:\windows\system32\msimsg.dll 

Click Unlock. When it is done click "OK".
Click List Permissions and post the result (Perms.txt) that pops up. A copy of Perms.txt will be saved in the same directory the tool is run.

Ron

[G_Woods]

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\msiserver
DisplayName REG_SZ @%SystemRoot%\system32\msimsg.dll,-27
ImagePath REG_EXPAND_SZ %systemroot%\system32\msiexec.exe /V
Description REG_SZ @%SystemRoot%\system32\msimsg.dll,-32
ObjectName REG_SZ LocalSystem
ErrorControl REG_DWORD 0x1
Start REG_DWORD 0x3
Type REG_DWORD 0x10
DependOnService REG_MULTI_SZ rpcss
ServiceSidType REG_DWORD 0x1
RequiredPrivileges REG_MULTI_SZ SeTcbPrivilege\0SeCreatePagefilePrivilege\0SeLockMemoryPrivilege\0SeIncreaseBasePriorityPrivilege\0SeCreatePermanentPrivilege\0SeAuditPrivilege\0SeSecurityPrivilege\0SeChangeNotifyPrivilege\0SeProfileSingleProcessPrivilege\0SeImpersonatePrivilege\0SeCreateGlobalPrivilege\0SeAssignPrimaryTokenPrivilege\0SeRestorePrivilege\0SeIncreaseQuotaPrivilege\0SeShutdownPrivilege\0SeTakeOwnershipPrivilege\0SeLoadDriverPrivilege
FailureActions REG_BINARY 840300000000000000000000030000001400000001000000C0D4010001000000E09304000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\msiserver\Enum
Volume in drive C has no label.
Volume Serial Number is EE11-AEB1

Directory of C:\Windows\system32

Volume in drive C has no label.
Volume Serial Number is EE11-AEB1

Directory of C:\Windows\system32

07/13/2009 09:29 PM 25,088 msimsg.dll
1 File(s) 25,088 bytes
0 Dir(s) 220,485,300,224 bytes free

SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

SERVICE_NAME: rpcss
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

[G_Woods]

GrantPerms by Farbar
Ran by GAWoods (administrator) at 2012-08-18 23:04:36

===============================================
\\?\c:\windows\system32\msiexec.exe

Owner: BUILTIN\Administrators

DACL(P)(AI):
BUILTIN\Administrators FULL ALLOW (NI)
NT AUTHORITY\SYSTEM FULL ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)


\\?\C:\windows\system32\msimsg.dll

Owner: BUILTIN\Administrators

DACL(P)(AI):
BUILTIN\Administrators FULL ALLOW (NI)
NT AUTHORITY\SYSTEM FULL ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)

[RKinner]

When we ran the
dir %systemroot%\system32\msiexec.exe >> \junk.txt
it did not find the file. However, GrantPerms says it is there.
\\?\c:\windows\system32\msiexec.exe

Owner: BUILTIN\Administrators

DACL(P)(AI):
BUILTIN\Administrators FULL ALLOW (NI)
NT AUTHORITY\SYSTEM FULL ALLOW (NI)
BUILTIN\Users READ/EXECUTE ALLOW (NI)

I expect the permissions had been changed on it so we couldn't see it. GrantPerms says it has fixed it so Admin now has full control.

Copy the next 3 line:

cd %systemroot%\system32
attrib -r -h -s msiexec.exe
dir msiexec.exe

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Right click and Paste or Edit then Paste and the copied lines should appear.
Hit Enter. IF the file is now visible we should get something like this:

Volume in drive C is OS
Volume Serial Number is 887A-465F

Directory of C:\Windows\system32

1/20/2010 05:17 AM 73,216 msiexec.exe
1 File(s) 73,216 bytes
0 Dir(s) 984,988,336,128 bytes free

IF that's the case then type(with an Enter after the line) :

net  start  msiserver

(I use two spaces in the code box instead of one just so you can see where one space goes.)

It should start the service or say the service is already running. Does it? If it gives you an error message what does it say? (To copy text from the command window, right click and select Mark then highlight the text and hit Enter. Then go to a reply and Ctrl + v )

Ron

[G_Woods]

From elevated command prompt:



Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>cd %systemroot%\system32

C:\Windows\system32>attrib -r -h -s msiexec.exe
File not found - msiexec.exe

C:\Windows\system32>dir msiexec.exe
Volume in drive C has no label.
Volume Serial Number is EE11-AEB1

Directory of C:\Windows\system32

File Not Found

C:\Windows\system32>

Edited by G_Woods, 19 August 2012 - 06:16 AM.

[G_Woods]

Okay, I probably should not have done this, but I did.

1. I looked in the system32 folder and there was the file msiexec.old, which I was told to rename from an older post. So I renamed it back to msiexec.exe then ran command: net start msiserver. Which caused the service to start.

2. I ran windows update which came up and said 3 important updates were available. Upon install attempt, one of the three did install but 2 failed.



Hope I did not make things worse.

[RKinner]

Progress I guess. Not sure why it was msiexec.old but that seems to have worked. I would have thought that Grant Perms would have complained that the file was not there but it didn't.

See if you can uninstall Adobe Reader now.

The usual fix for the first error is:

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Type with an Enter after each line:

net  stop  wuauserv

rmdir  /s  %windir%\softwaredistribution\wuredir

net  start  wuauserv

Then try the update again. Can you look at the history and give me the numbers of the updates that did not install? Or you can probably just run VEW. I expect it will have left an error:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Ron

[rshaffer61]

Thanks Rkinner for stepping in and helping.

[G_Woods]

I had already uninstalled Adobe Reader. .But I had to use a cleaner from their download support page.

[G_Woods]

I did this action and then ran windows update. Had three updates one installed two did not.


The usual fix for the first error is:Start,
All Programs,
Accessories,
right click on Command Prompt and Run as Administrator,
Continue.
Type with an Enter after each line
net stop wuauserv
rmdir /s %windir%\softwaredistribution\wuredir
net start wuauserv

Update failed:

Edited by Macboatmaster, 19 August 2012 - 02:22 PM.