Please help, Emergency!
Started by
abuff88
, Aug 04 2012 08:27 AM
#16
Posted 07 August 2012 - 03:50 PM
abuff88
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#17
Posted 07 August 2012 - 04:09 PM
phillpower2
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Ok thanks for confirming the above.
I am pleased that the CPU has no bent pins as I feel that the CPU and MB should be returned, as you have no way of confirming which item is bad it should be left to the suppliers to test as you may void the warranties otherwise.
Use something like a plastic credit card or thin plastic spatula to gently remove the CPU from the heatsink and then contact the supplier/s and arrange returning them.
Did you purchase the MB and CPU from the same supplier.
I am pleased that the CPU has no bent pins as I feel that the CPU and MB should be returned, as you have no way of confirming which item is bad it should be left to the suppliers to test as you may void the warranties otherwise.
Use something like a plastic credit card or thin plastic spatula to gently remove the CPU from the heatsink and then contact the supplier/s and arrange returning them.
Did you purchase the MB and CPU from the same supplier.
#18
Posted 07 August 2012 - 04:19 PM
abuff88
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Yeah I got both of them from Newegg.com
Dang it, now I have to wait at least another week for this build.
Do I just ship them back in the box they came in? Can I put all 3 items in the same box? Do I pay postage back? I check and see that the return policy for cpu and mobo is just replacement in 30 days so that's good.
The psu is refund but there's so many good reviews on this peticular psu and it's the cheapest modular 500W I could find, that I think I'll just try again.
Dang it, now I have to wait at least another week for this build.
Do I just ship them back in the box they came in? Can I put all 3 items in the same box? Do I pay postage back? I check and see that the return policy for cpu and mobo is just replacement in 30 days so that's good.
The psu is refund but there's so many good reviews on this peticular psu and it's the cheapest modular 500W I could find, that I think I'll just try again.
#19
Posted 07 August 2012 - 06:26 PM
abuff88
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IF I do a RMA claim for my items, do I just get a full refund for the money? Or do they ever ask me if I just want replacements?
Or do I just buy the same items again after a refund? I've never had to do a RMA from NewEgg before obviously.
Has anyone out there had to deal with NewEggs return process?
Or do I just buy the same items again after a refund? I've never had to do a RMA from NewEgg before obviously.
Has anyone out there had to deal with NewEggs return process?
#20
Posted 08 August 2012 - 01:12 AM
phillpower2
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Please see http://www.newegg.co...l.aspx?Module=6
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