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Computer recognizes Internet and network devices but will not work


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#1
PHutch

PHutch

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Computer specs
Dell Inspiron N5110. Intel Core i5-2430m CPU 2.4 ghz; 4 GB ram. 64 bit
Windows 7 Home Premium; SP 1
Run Firefox browser

Bought in December 2011.

I am connected to Network wirelessly. Over the past couple of months I have received error message that my IP address is assigned to another user. I would hit trouble shooter and it would resolve.

My problem
A few days ago when trying to connect to Internet I receive the yellow triangle and server not found. My internet connection still shows that I am connected.
I unplugged the modem and router. Still receive the message.
Other computers can connect wirelessly.

Over the past few days I have tried the troubleshooter and get results that there is a problem with my router or modem. This can't be true because other computers do connect wirelessly just fine.

I have done a system restore two times with no success.

I noticed that my wireless network adapter and network adapter have been disabled. I have uninstalled and reinstalled.
My computer recognizes these devices and still I have no Internet access.
I have tried trouble shooter with these devices and get a message that they are in working order. But when I pull them up in device manager, they are showing to be connected but disabled.
I have ran troubleshooter in administrative mode- and still get the same results.
I have reviewed forums and found one or two posts similar to my problem and have set the TCP/IP address with no results

I have completely disabled by Antivirus program and firewall.
I have completely removed all network connections and reinstalled
I have restarted my computer multiple times thoughout each process; many times after each uninstall/reinstall.
Throughout this process the Intel my wifi utility has been disabled - I have enabled it multiple times But it still comes up as disabled.

HELP please... I am almost ready to crash my computer and start from scratch again.
Thanks
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#2
PHutch

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I failed to mention that I have connected the Ethernet cable to my computer and I still get the same results
I do not have a wireless switch on my laptop that I can see.
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#3
Artellos

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How many devices is connected to your network?

You have a modem which connects to a router and the router serves the IP addresses to the network?

Also, how savvy are you with networking equipment? Just so I know how much I may need to explain :)

Regards,
Olrik
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#4
PHutch

PHutch

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How many devices is connected to your network?

You have a modem which connects to a router and the router serves the IP addresses to the network? I don't know!!!!

Also, how savvy are you with networking equipment? Just so I know how much I may need to explain :)

Regards,
Olrik


I dont know if modem connects to router > router serves the IP addresses. Husband has set all that up.
Not savvy with networking equipment.
The desktop is main connection. (husband computer).
Devices connected to network; mainly two laptops - we do use Xbox and game online.
Two main laptops connect to wireless Internet mine (the problem) and my daughters( no problems- she has connection just fine. I will use WIFI via iPad when having difficulties like now

I will be busy and going out of town the next two days-- give me time to respond please
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#5
rockmilk

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:welcome:

Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please Attach the log to your reply.

Please download MINITOOLBOX and run it.

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.



Please go here and download Speccy run the program and when it is finished Hit File >>>>>>Publish Snap Shot>>>> A link will pop-up on your desktop please post it here in your next reply.
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#6
PHutch

PHutch

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Farber Scan Results:
Farbar Service Scanner Version: 04-08-2012 01
Ran by Paula (administrator) on 05-08-2012 at 12:42:13
Running from "E:\"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Yahoo IP is offline
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============

sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Demand
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MiniToolBox by Farbar Version: 23-07-2012
Ran by Paula (administrator) on 05-08-2012 at 12:47:14
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local"
"network.proxy.type", 0
========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)
Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Wireless Network Connection 3" address=192.168.16.2 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Paula-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.invalid

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 4C-80-93-49-C2-68
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 4C-80-93-49-C2-68
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : domain.invalid
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
Physical Address. . . . . . . . . : 4C-80-93-49-C2-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c13:1af0:7538:114c%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, August 05, 2012 9:54:35 AM
Lease Expires . . . . . . . . . . : Sunday, August 12, 2012 9:54:34 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 357335187
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-74-76-18-24-B6-FD-03-4A-B7
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : domain.invalid
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 24-B6-FD-03-4A-B7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::794b:20ec:3ace:7000%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.108(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, August 05, 2012 9:54:30 AM
Lease Expires . . . . . . . . . . : Sunday, August 12, 2012 9:54:30 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 287618813
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-74-76-18-24-B6-FD-03-4A-B7
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 4C-80-93-49-C2-6B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8286485F-4D0D-47D0-8321-D6FB4C3E22E2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.domain.invalid:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain.invalid
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DD84F1E7-DDFD-45C7-BFCB-11421AA5AAC0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F51E87E4-D2F2-4BC5-A586-8B68CAA7DCA6}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.0.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host bleepingcomputer.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...4c 80 93 49 c2 68 ......Microsoft Virtual WiFi Miniport Adapter #2
15...4c 80 93 49 c2 68 ......Microsoft Virtual WiFi Miniport Adapter
14...4c 80 93 49 c2 67 ......Intel® Centrino® Wireless-N 1030
13...24 b6 fd 03 4a b7 ......Realtek PCIe FE Family Controller
12...4c 80 93 49 c2 6b ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
28...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
30...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
31...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
18...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
32...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.108 20
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.101 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.108 276
192.168.0.0 255.255.255.0 On-link 192.168.0.101 281
192.168.0.101 255.255.255.255 On-link 192.168.0.101 281
192.168.0.108 255.255.255.255 On-link 192.168.0.108 276
192.168.0.255 255.255.255.255 On-link 192.168.0.108 276
192.168.0.255 255.255.255.255 On-link 192.168.0.101 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.108 276
224.0.0.0 240.0.0.0 On-link 192.168.0.101 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.108 276
255.255.255.255 255.255.255.255 On-link 192.168.0.101 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
13 276 fe80::/64 On-link
14 281 fe80::/64 On-link
14 281 fe80::6c13:1af0:7538:114c/128
On-link
13 276 fe80::794b:20ec:3ace:7000/128
On-link
1 306 ff00::/8 On-link
13 276 ff00::/8 On-link
14 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/05/2012 09:54:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 11:55:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 11:49:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 11:15:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 11:01:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 10:47:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 04:56:33 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (08/04/2012 04:46:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 04:27:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2012 04:09:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (08/05/2012 09:55:42 AM) (Source: Service Control Manager) (User: )
Description: A timeout (60000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/04/2012 11:56:12 PM) (Source: Service Control Manager) (User: )
Description: A timeout (60000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/04/2012 11:50:45 PM) (Source: Service Control Manager) (User: )
Description: A timeout (60000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/04/2012 11:16:53 PM) (Source: Service Control Manager) (User: )
Description: A timeout (60000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/04/2012 05:32:32 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.0.100 with the system
having network hardware address 00-1C-C4-36-FB-03. Network operations on this system may
be disrupted as a result.

Error: (08/04/2012 05:12:43 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.0.100 with the system
having network hardware address 00-1C-C4-36-FB-03. Network operations on this system may
be disrupted as a result.

Error: (08/04/2012 04:47:49 PM) (Source: Service Control Manager) (User: )
Description: A timeout (60000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/04/2012 04:28:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout (60000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/04/2012 04:27:49 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (08/04/2012 04:26:59 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service terminated with service-specific error %%5.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

2007 Microsoft Office Suite Service Pack 3 (SP3)
Accidental Damage Services Agreement (Version: 2.0.0)
Adobe AIR (Version: 3.1.0.4880)
Adobe Community Help (Version: 3.5.23)
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Adobe Premiere Elements 10 HD Content 1 (Version: 10.0)
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Adobe Reader X (10.1.3) MUI (Version: 10.1.3)
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Amazon Kindle
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Dell Getting Started Guide (Version: 1.00.0000)
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Dell Support Center (Version: 3.1.5907.39)
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Dell VideoStage (Version: 1.2.0.1712)
Dell Webcam Central (Version: 2.00.44)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
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DirectX 9 Runtime (Version: 1.00.0000)
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Elements 10 Organizer (Version: 10.0)
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ESSCDBK (Version: 8.03.0000.0001)
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Gimp 2.6.2 Debug
iCloud (Version: 1.1.0.40)
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Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Processor Graphics (Version: 8.15.10.2361)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.2.0.0587)
Intel® PROSet/Wireless WiFi Software (Version: 14.2.0000)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Intel® WiDi (Version: 2.1.41.0)
Intel® Wireless Display
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 5 (Version: 7.0.50)
JavaFX 2.1.1 (Version: 2.1.1)
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Kodak EasyShare software
Luxor (Version: 2.2.0.95)
Maintenance Samsung SCX-4623 Series
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
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Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Ultimate 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Native Client (Version: 9.00.2047.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.2047.00)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 13.0.1 (x86 en-US) (Version: 13.0.1)
Mozilla Maintenance Service (Version: 13.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
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netbrdg (Version: 7.01.0000.0001)
OfotoXMI (Version: 8.03.0000.0001)
Pen Tablet
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PhotoShowExpress (Version: 2.0.063)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
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PRE10STI64Installer (Version: 1.0)
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WIRELESS (Version: 8.02.0000.0001)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================

Name: Bluetooth Peripheral Device
Description: Bluetooth Peripheral Device
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 4003.18 MB
Available physical RAM: 2405.18 MB
Total Pagefile: 8004.55 MB
Available Pagefile: 5971.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.48 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:280.25 GB) NTFS
3 Drive e: () (Removable) (Total:3.73 GB) (Free:3.67 GB) FAT32

========================= Users: ========================================

User accounts for \\PAULA-PC

Administrator Dad Guest
Jen Paula


**** End of log ****

The Speccy Program:
When I attempt to publish snapshot I receive an error message stating "The server name or address could not be resolved".
I saved the file to a thumbdrive. I have attempted to attach to message, but receive message that I am not permitted to upload the file.

When I try to copy and paste the results, windows does not recognize the program file and will not open it.

I will be away from my laptop for the next couple of days.

Thanks
  • 0

#7
rockmilk

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Disable the IP Helper service:

1. Hold the Windows key and type R, enter "services.msc" (without the quotes) and press Enter

2. Scroll down to the IP Helper service, right click on it and select Properties
3. In the dropdown box that says "Automatic" or "Manual", set it to Disabled and then click on "Apply"
4. Then click on "Stop" to stop the service from running in the current session.
5. Click OK to exit the dialog

Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.

ipconfig /flushdns

netsh int ipv4 reset reset.log


nbtstat -R

nbtstat -RR

netsh winsock reset catalog

Exit



Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock
Net BT
Http
Net Io Legacy Support Driver
Tcp/ip Protical Driver
Tcp/ip Registry Compatibility
NSI proxy Service

Each of these files will request a reboot after uninstall wait until the last one to reboot.



Go here and download the internet repair tool then run it as admin and then check the boxes in the shot below hit GO. After that then reboot and see below.
http://majorgeeks.co...3f942b034a8b48c

internetrepair.JPG

Please Disable/uncheck Ipv6

Hit start
Control Panel
NetWork & Sharing Center
Manage Network Connections
Right Click Your Connection
Select Properties
Un-Check Ipv6
Select ok

Now reboot and check your issue.

Edited by rockmilk, 05 August 2012 - 01:11 PM.

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#8
rockmilk

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Also uninstall bonjour and then open your device manager and uninstall both of your network adapters and reboot.
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#9
rockmilk

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Change your dns servers to open dns or google dns.

http://use.opendns.com/
https://developers.g...-dns/docs/using



Disable the wifi mini port driver then open an elevated command prompt and copy and paste or type the following entries and hit enter after each.

netsh wlan stop hostednetwork

netsh wlan set hostednetwork mode=disallow

Now type exit and reboot your machine.

Finally open an elevated command prompt and type net start dhcp hit enter and reboot and then check your connection

Edited by rockmilk, 05 August 2012 - 01:18 PM.

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#10
rockmilk

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.Open Elevated Command Prompt Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.Now type or copy and paste the commands below one at a time hitting enter after each.


netsh

interface

teredo


set state disabled




Exit


Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.

Right click on Teredo Tunneling Pseudo-Interface and select Disable.

Right click on 6to4 Adapter and then select Disable.

Next right click any Isatap Drivers that you see and select disable.

Repeat until all but ONE Isatap Drivers are disabled.

Reboot your machine.
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#11
PHutch

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The reinstallation. Of the network adapters didn't work.
I get the message that the device driver software did not successfully install - then I get no driver found.
Did I delete from wrong area and totally remove?

I am trying to figure out how to download and install-- I still do not have Internet access on the laptop.
Thanks

Edited by PHutch, 07 August 2012 - 07:47 PM.

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#12
rockmilk

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Can you open the device manager in the laptop and see if there are any yellow ? or ! marks.
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#13
Artellos

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Could you perhaps make a drawing of how the modem and the router are connected to the internet?
Because if the Modem has a built-in DHCP server as well as the router, then they might be giving out the same IP addresses, which is causing these issues.

How many 'slots' does the modem have that you can connect devices to?

Regards,
Olrik
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#14
PHutch

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Can you open the device manager in the laptop and see if there are any yellow ? or ! marks.


I have yellow ! Listed under other devices.
When I double click I get a message that says " the drivers for this device are not installed"
When I right click my options are update, disable, uninstall, scan for hardware changes, and properties.
Update and scan for changes still gives me driver not installed message.
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#15
rockmilk

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Ok please Download UnknownDeviceIdentifier and post the log it Creates in your next reply.
Run the program allow it to finish then hit file> save > Save the file to desktop.The default file name will be DeviceList Attach Device list in your next reply.
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