Printer and mouse issue
Posted 05 August 2012 - 06:42 AM
Posted 05 August 2012 - 09:07 AM
What model number Inspiron is it please as there are desktop and notebook variations, can you also tell us what type of mouse it is that you are using and the brand and model name/number of your printer.
Posted 08 August 2012 - 09:38 AM
Posted 10 August 2012 - 06:23 AM
Can you also check that the new printer is selected as the default printer.
So it will not print using the wireless facility.
We also can't print even when it's not plugged into the computer
Some troubleshooting tips from HP http://h20000.www2.h...ectID=c01321436
Posted 10 August 2012 - 11:07 AM
Posted 10 August 2012 - 11:17 AM
I would now completely uninstall all of the HP printer software and the printer itself, once you have done this disconnect the printer from the notebook and reinstall the HP software that was bundled with the printer, be sure to only connect the printers USB cable to the notebook when you receive an on screen message telling you to do so.
Did you check out the troubleshooting guide at the link that I provided, also at the link is Troubleshoot a problem which can be found in the window to the left of the page.
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