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Gateway PC Can't Find The DVD Drives


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#16
moondog830

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that is what I'm saying ... I can try rechecking everything again tomorrow ... just to make sure ... I'll let you know tomorrow.
as to the known working drive I'm taking my brother-in-law's word for him doing that, but he's always fixing my stuff but is as
stumped as you and I seem to be.
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#17
rshaffer61

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Well it just doesn't make sense that it identifies in the bios. It mechanically works but it won't read anything on 3 different drives.
When he connected his was it at the end of the ribbon or in the middle?
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#18
moondog830

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i'm not sure and he doesn't remember ... if he remembers he's supposed to call me
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#19
rshaffer61

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Ok it's just not making sense because it sees the drives in the bios.
One thing you could try it to put the drives in a known working system to see if they are identified and function correctly. If so then we know it is something with your system. If not then we know it is the drives themselves.
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#20
moondog830

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I'll try that tomorrow ... thanks for sticking with me on this
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#21
rshaffer61

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No problem I am here till the end regardless what it may turn out being.
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#22
moondog830

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The bios lists both DVD drives ...

The drives are set to "CSEL"

The drives get power

I am unable to try a drive out of MY PC as my only DVD drive is SATA and not IDE.

My brother-in-law said he would supply me with 2 SATA DVD drives so that I can see if they will work. Not sure what else to do until then. He lives
about 20 miles from me and we aren't headed that way today or tomorrow. I will keep you posted.

dog
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#23
rshaffer61

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OK in the mean time you can set the one at the end of the ribbon for master and the one in the middle for slave.
That would take out any variable of confusion on the controller.
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#24
moondog830

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did as you advised and set one as Master and one as Slave ... still no joy. :(

dog
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#25
rshaffer61

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Grr this isn't looking good at all.
You have replaced the cable and tried different settings on the drive.
Is there only one IDE connector on the motherboard?
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#26
moondog830

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yes, only one IDE connector on the motherboard ... but there are 4 'more' SATA connectors on the motherboard
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#27
rshaffer61

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OK if I were to take a shot at this I suspect either both drives are dead or the IDE controller has failed.
You can check it in the bios to see if the controller is enabled or somehow got disabled.
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#28
moondog830

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how exactly do I check this out? Not sure where to look ...

dog
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#29
rshaffer61

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It will most likely be in the onboard peripherals area. If not check integrated peripherals.
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#30
moondog830

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the only things in Peripheral Configuration it shows

Audio <Enable>
High Definition Audio Codec <Enable>
High Definition Front Panel Audio <Enable>
On-board LAN <Enable>
Onboard 1394 <Enable>

I don't find anything that says 'Integrated' peripherals

HELP :)
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