Gateway PC Can't Find The DVD Drives
#31
Posted 16 August 2012 - 07:59 PM
#32
Posted 16 August 2012 - 08:23 PM
Main | Advanced | Security | Power | Boot | Exit
Under Advanced are the following
Boot Configuration
Peripheral Configuration
Drive Configuration
Event Log Configuration
Video Configuration
Fan Control
Hardware Monitoring
Chipset Configuration
USB Configuration
it was under Peripheral Configuration that I found that last post.
dog
#33
Posted 16 August 2012 - 08:47 PM
#34
Posted 17 August 2012 - 11:04 AM
ATA/IDE Mode <Native>
Configure SATA as <RAID>
S.M.A.R.T. <Enable>
Detected SATA Device: WDC ....... HD
Detected SATA Device: MAXTOR .... HD
Primary Master Optiarc DVD RW A-ATAPI
Primary Slave Optiarc DVD RW A-ATAPI
Hard Disk Pre-Delay [2]
#35
Posted 17 August 2012 - 11:08 AM
If you highlight this and click Enter does it give you any options?ATA/IDE Mode <Native>
#36
Posted 17 August 2012 - 11:15 AM
Configure SATA as
S.M.A.R.T.
Hard Dis Pre-Delay
#37
Posted 17 August 2012 - 11:18 AM
#38
Posted 17 August 2012 - 11:31 AM
dog
#39
Posted 17 August 2012 - 11:33 AM
#40
Posted 17 August 2012 - 11:34 AM
If not are they seen in device manager.
I have now read that they are not shown in computer
However I do not think you ever clarified if they were shown in device manager.
The advice was that if they were, right click, click uninstall and reboot and you said that did not work
HOWEVER ARE they shown in Device Manager
#41
Posted 17 August 2012 - 11:38 AM
Tried all the cdrom fixes with no resolution.they do not show up in My Computer
Post 13:
My brother-in-law swapped out a DVD READER with the DVD Read/Write to test that as well as a CD Reader and that didn't help.
#42
Posted 17 August 2012 - 11:39 AM
did as you advised and set one as Master and one as Slave ... still no joy.
#43
Posted 17 August 2012 - 11:40 AM
To save me reading all of the 38 posts on the topic - are the drives seen in Computer.
If not are they seen in device manager.
I have now read that they are not shown in computer
However I do not think you ever clarified if they were shown in device manager.
The advice was that if they were, right click, click uninstall and reboot and you said that did not work
HOWEVER ARE they shown in Device Manager
They are shown in the BIOS, They are not shown in MyComputer and they do NOT show up in Device Manager
dog
#44
Posted 17 August 2012 - 11:43 AM
Please only do so if you wish to highlight something.
Run this please
http://support.micro..._problems/en-us
I have just read most of the topic and I think you may have already run this fix.
However please run it again and if it does not work send me a screenshot pleas of device manager, including click view tab and click show hidden devices.
screenshot is with device manager open
key prt scrn key
in programs, accessories, open paint
click edit
click paste
click file
click save as
SAVE AS JPEG
not bitmap to which paint defaults
on reply use full editor and attach the screenshot
#45
Posted 17 August 2012 - 11:45 AM
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