[DJHoldgrafer]

Hi Guys,
Every time I log onto the internet via net zero and dial-up, I lose the connection the first time and get the error message error code: 20. After a few tries the connection will be successful, but when I try to check e-mail through outlook express, I lose connection and get the same error message again. I have done all of the malware/spyware recommendations and still have this problem.

Thanks in advance for your help!

-New addition for outlook express is as follows: The host 'pop.netzero.net' could not be found. Please verify that you have entered the server name correctly. Account: 'djhcrossbow', Server: 'pop.netzero.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Edited by DJHoldgrafer, 04 June 2005 - 07:19 PM.

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Did you run this

http://www.netzero.n...-configure.html

[Retired Tech]

Did you run this

http://www.netzero.n...-configure.html

[DJHoldgrafer]

Yes, I did, but I went back and double checked to make sure everything was correct. It was correct, although my connection being lost is not always caused by checking e-mail, sometimes it just happens.

[Retired Tech]

This is Microsoft's take on OE

http://support.micro...kb;en-us;274456

This is netzero's take on disconnection

http://www.netzero.n...disconnect.html

[DJHoldgrafer]

I went through Net Zero's link, and the problem seems to have lessened. Thanks for your help Keith.

[Retired Tech]

Thank you for letting me know