[WhiteHat]

Please reopen on your desktop.

• Under the box at the bottom, paste in the following
  
  

  :Files
  C:\Program Files\ChatZum Toolbar
  C:\chatzum.exe
  
  :Commands
  [CREATERESTOREPOINT]
  [EMPTYTEMP]
  

• Then click the button at the top
• Let the program run unhindered, reboot the PC when it is done
• Navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

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All processes killed
========== FILES ==========
File\Folder C:\Program Files\ChatZum Toolbar not found.
C:\chatzum.exe moved successfully.
========== COMMANDS ==========
Restore point Set: OTL Restore Point

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 588741 bytes
->Java cache emptied: 1220 bytes
->FireFox cache emptied: 56910444 bytes
->Google Chrome cache emptied: 28491350 bytes
->Flash cache emptied: 615 bytes

User: paul 2
->Temp folder emptied: 37782 bytes
->Temporary Internet Files folder emptied: 35805620 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 144845545 bytes
->Google Chrome cache emptied: 6896196 bytes
->Flash cache emptied: 2852 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2728 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 261.00 mb


OTL by OldTimer - Version 3.2.56.0 log created on 08132012_195943

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

[peejaygee]

All processes killed
========== FILES ==========
File\Folder C:\Program Files\ChatZum Toolbar not found.
C:\chatzum.exe moved successfully.
========== COMMANDS ==========
Restore point Set: OTL Restore Point

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 588741 bytes
->Java cache emptied: 1220 bytes
->FireFox cache emptied: 56910444 bytes
->Google Chrome cache emptied: 28491350 bytes
->Flash cache emptied: 615 bytes

User: paul 2
->Temp folder emptied: 37782 bytes
->Temporary Internet Files folder emptied: 35805620 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 144845545 bytes
->Google Chrome cache emptied: 6896196 bytes
->Flash cache emptied: 2852 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2728 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 261.00 mb


OTL by OldTimer - Version 3.2.56.0 log created on 08132012_195943

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

[WhiteHat]

my computer seems to be running faster and has not froze however, the chatzum toolbar is still there.

Chatzum toolbar is still there?

[peejaygee]

yeh, when i open a new tab it is still there.

[WhiteHat]

yeh, when i open a new tab it is still there.

Which browser?

[peejaygee]

firefox.

[WhiteHat]

Hi,
Please reopen on your desktop.

• Under the box at the bottom, paste in the following
  
  

  :OTL
  IE - HKLM\..\SearchScopes,DefaultScope = {afdbddaa-5d3f-42ee-b79c-185a7020515b}
  IE - HKLM\..\SearchScopes\{F304A406-DF59-4420-A8BC-6A357E233831}: "URL" = http://uk.search.yah...p06&type=ie2008
  IE - HKCU\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}
  IE - HKCU\..\SearchScopes\{F304A406-DF59-4420-A8BC-6A357E233831}: "URL" = http://uk.search.yah...p06&type=ie2008
  [2012/08/08 14:07:55 | 000,002,306 | ---- | M] () -- C:\Users\paul 2\AppData\Roaming\Mozilla\Firefox\Profiles\yl4r7yzt.default\searchplugins\askcomsearch.xml
  
  :Commands
  [CREATERESTOREPOINT]
  [EMPTYTEMP]
  

• Then click the button at the top
• Let the program run unhindered, reboot the PC when it is done
• Navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

THEN

See if the redirect is still happening in Firefox.