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"Previous installation pending ..."


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#1
<Insert clever name here>

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Ok I am trying to install the windows anti-virus/spyware program on my laptop, however it says I need IE6 to run the installer, no big deal right? Wrong.

I downloaded IE6, but it claims I have a previouswindows installation in progress and I need to restart my computer. So just restart it right? I did, again and again. Every time its the same thing "Previous windows installation pending.... please restart your computer" this is a MAJOR annoyance, as I can't do any security updates on said computer. Any help would be appreciated.
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#2
Retired Tech

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Try here

http://support.micro...kb;en-us;312444
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#3
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Thank you, I really appreciate it. I looked through microsoft's help topics, guess just not hard enough. Thanks again Keith.
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#4
Retired Tech

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Thank you for letting me know
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#5
Murray S.

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Howdy:

Try cleaning out your temp and temp internet folders..

When IE6 starts an install, it puts a pile of stuff in the temp folder.. If another attempted install sees these, it will give you the error message you received as well!!

Murray
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