[sandpit147]

For some reason every time my computer resumes from standby, as soon as I open anything or mouse click anywhere on the desktop, the associated help file (windows help file or if opening an application the help file associated with it) begins to continuously load making the system unusable until a full reboot is completed. Following reboot everything works fine until the system goes into standby then it all happens again. I have tried changing the standby state used, disabling and re-enabling standby, deleting the hyberfil.sys file by turning hibernation off, rebooting and back on again but so far nothing seems to have any effect. Hibernation is enabled but no active although the system has been going into hybrid standby without issue until this problem began recently. Any advice or help would be greatly appreciated.

Thanks

System:
i7 3960 @ 4.2 GHz
8GB 1600MhZ DDR3 RAM
Win7 Ultimate
All windows updates and drivers up to date

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Hi sandpit147

Try using System File Checker,
System File Checker merely makes sure that all system files are where they should be. The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
Open an Elevated Command Prompt window. To do so, click Start, then type cmd in the Start Search box. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.

At the command prompt, type the following command, sfc /scannow and then press ENTER.


The scan may take some time to complete. Windows will repair any corrupted or missing files that it finds. If required, Windows may prompt you to insert the Operating System CD.

Let us know if that helps,

Joe

[zep516]

Hi sandpit147

Try using System File Checker,
System File Checker merely makes sure that all system files are where they should be. The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
Open an Elevated Command Prompt window. To do so, click Start, then type cmd in the Start Search box. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.

At the command prompt, type the following command, sfc /scannow and then press ENTER.


The scan may take some time to complete. Windows will repair any corrupted or missing files that it finds. If required, Windows may prompt you to insert the Operating System CD.

Let us know if that helps,

Joe

[sandpit147]

Zep516,

Thanks for the reply. I completed the scan with no integrity violations detected.

Is there anything else I can check or do you can suggest?

Thanks

[zep516]

Not that I can think of, however I'll do some research on the issue, never seen it before, not sure if a system restore would benefit. You know a System Restore to a time before the issue started, it's all I can think of off the top of my head right now.

Joe

[sandpit147]

Problem fixed. Can't tell you which file(s) were the issue but downloaded and ran Reimage Repair and the problem is fixed. The system goes into standby and resumes without issue again.

[zep516]

Hi sandpit147,

Glad to hear that!!!

Thanks for using Geeks to Go!

Joe