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DOS/Alureon.A Trojan (and other variants) Infection and possible Maste


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#31
cleftuppercut

cleftuppercut

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Done. However, when running the command prompt scan, it appeared that there was a notification that some sort of corrupted file had not been completely fixed. I am trying to find the log file for where the log it generated is so I can post that as well, but I am having difficulty finding it

FSS log:

Farbar Service Scanner Version: 06-08-2012
Ran by Bryan (administrator) on 11-08-2012 at 20:12:02
Running from "C:\Users\Bryan\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
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#32
CompCav

CompCav

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Here is how to get the log:

sfc log from windows vista and 7
  • Click on All Programs and Accessories, then right click on Command Prompt and click on Run as administrator. (See screenshot below)
    Posted Image
  • Copy the line below and paste it at the command prompt. Then press Enter

    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
  • The file sfcdetails.txt will now be on your desktop. Please open it , Edit | select all | copy and paste it in your next reply.

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#33
cleftuppercut

cleftuppercut

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Thank you for putting up with me on all of this. It really does help make the process less stressful to have someone helping so patiently.

sfc details Log:

2012-08-11 20:02:06, Info CSI 00000009 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:06, Info CSI 0000000a [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:07, Info CSI 0000000c [SR] Verify complete
2012-08-11 20:02:08, Info CSI 0000000d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:08, Info CSI 0000000e [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:09, Info CSI 00000010 [SR] Verify complete
2012-08-11 20:02:09, Info CSI 00000011 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:09, Info CSI 00000012 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:11, Info CSI 00000014 [SR] Verify complete
2012-08-11 20:02:11, Info CSI 00000015 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:11, Info CSI 00000016 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:15, Info CSI 00000018 [SR] Verify complete
2012-08-11 20:02:15, Info CSI 00000019 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:15, Info CSI 0000001a [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:17, Info CSI 0000001c [SR] Verify complete
2012-08-11 20:02:17, Info CSI 0000001d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:17, Info CSI 0000001e [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:19, Info CSI 00000020 [SR] Verify complete
2012-08-11 20:02:19, Info CSI 00000021 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:19, Info CSI 00000022 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:22, Info CSI 00000024 [SR] Verify complete
2012-08-11 20:02:22, Info CSI 00000025 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:22, Info CSI 00000026 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:24, Info CSI 00000028 [SR] Verify complete
2012-08-11 20:02:24, Info CSI 00000029 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:24, Info CSI 0000002a [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:25, Info CSI 0000002c [SR] Verify complete
2012-08-11 20:02:25, Info CSI 0000002d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:25, Info CSI 0000002e [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:28, Info CSI 00000031 [SR] Verify complete
2012-08-11 20:02:28, Info CSI 00000032 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:28, Info CSI 00000033 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:33, Info CSI 00000036 [SR] Verify complete
2012-08-11 20:02:33, Info CSI 00000037 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:33, Info CSI 00000038 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:36, Info CSI 0000003c [SR] Verify complete
2012-08-11 20:02:36, Info CSI 0000003d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:36, Info CSI 0000003e [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:39, Info CSI 00000041 [SR] Verify complete
2012-08-11 20:02:39, Info CSI 00000042 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:39, Info CSI 00000043 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:43, Info CSI 00000045 [SR] Verify complete
2012-08-11 20:02:43, Info CSI 00000046 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:43, Info CSI 00000047 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:48, Info CSI 00000069 [SR] Verify complete
2012-08-11 20:02:48, Info CSI 0000006a [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:48, Info CSI 0000006b [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:53, Info CSI 00000070 [SR] Verify complete
2012-08-11 20:02:53, Info CSI 00000071 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:53, Info CSI 00000072 [SR] Beginning Verify and Repair transaction
2012-08-11 20:02:57, Info CSI 00000074 [SR] Verify complete
2012-08-11 20:02:58, Info CSI 00000075 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:02:58, Info CSI 00000076 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:01, Info CSI 00000078 [SR] Verify complete
2012-08-11 20:03:01, Info CSI 00000079 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:01, Info CSI 0000007a [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:05, Info CSI 0000007c [SR] Verify complete
2012-08-11 20:03:05, Info CSI 0000007d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:05, Info CSI 0000007e [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:10, Info CSI 00000080 [SR] Verify complete
2012-08-11 20:03:10, Info CSI 00000081 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:10, Info CSI 00000082 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:17, Info CSI 000000a5 [SR] Verify complete
2012-08-11 20:03:17, Info CSI 000000a6 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:17, Info CSI 000000a7 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:22, Info CSI 000000a9 [SR] Verify complete
2012-08-11 20:03:22, Info CSI 000000aa [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:22, Info CSI 000000ab [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:31, Info CSI 000000ad [SR] Verify complete
2012-08-11 20:03:31, Info CSI 000000ae [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:31, Info CSI 000000af [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:35, Info CSI 000000b3 [SR] Verify complete
2012-08-11 20:03:35, Info CSI 000000b4 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:35, Info CSI 000000b5 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:36, Info CSI 000000b7 [SR] Verify complete
2012-08-11 20:03:36, Info CSI 000000b8 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:36, Info CSI 000000b9 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:37, Info CSI 000000bb [SR] Verify complete
2012-08-11 20:03:37, Info CSI 000000bc [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:37, Info CSI 000000bd [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:41, Info CSI 000000c2 [SR] Verify complete
2012-08-11 20:03:41, Info CSI 000000c3 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:41, Info CSI 000000c4 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:45, Info CSI 000000d4 [SR] Verify complete
2012-08-11 20:03:45, Info CSI 000000d5 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:45, Info CSI 000000d6 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:46, Info CSI 000000d8 [SR] Verify complete
2012-08-11 20:03:46, Info CSI 000000d9 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:46, Info CSI 000000da [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:47, Info CSI 000000dc [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-08-11 20:03:48, Info CSI 000000de [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-08-11 20:03:48, Info CSI 000000df [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-08-11 20:03:48, Info CSI 000000e2 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted
2012-08-11 20:03:48, Info CSI 000000e4 [SR] Verify complete
2012-08-11 20:03:49, Info CSI 000000e5 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:49, Info CSI 000000e6 [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:50, Info CSI 000000e8 [SR] Verify complete
2012-08-11 20:03:50, Info CSI 000000e9 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:50, Info CSI 000000ea [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:52, Info CSI 000000ec [SR] Verify complete
2012-08-11 20:03:53, Info CSI 000000ed [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:53, Info CSI 000000ee [SR] Beginning Verify and Repair transaction
2012-08-11 20:03:56, Info CSI 000000f1 [SR] Verify complete
2012-08-11 20:03:56, Info CSI 000000f2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:03:56, Info CSI 000000f3 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:01, Info CSI 000000f6 [SR] Verify complete
2012-08-11 20:04:01, Info CSI 000000f7 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:01, Info CSI 000000f8 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:04, Info CSI 000000fa [SR] Verify complete
2012-08-11 20:04:04, Info CSI 000000fb [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:04, Info CSI 000000fc [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:05, Info CSI 000000fe [SR] Verify complete
2012-08-11 20:04:06, Info CSI 000000ff [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:06, Info CSI 00000100 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:09, Info CSI 00000102 [SR] Verify complete
2012-08-11 20:04:10, Info CSI 00000103 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:10, Info CSI 00000104 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:13, Info CSI 00000106 [SR] Verify complete
2012-08-11 20:04:13, Info CSI 00000107 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:13, Info CSI 00000108 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:17, Info CSI 0000010a [SR] Verify complete
2012-08-11 20:04:17, Info CSI 0000010b [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:17, Info CSI 0000010c [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:24, Info CSI 00000112 [SR] Verify complete
2012-08-11 20:04:24, Info CSI 00000113 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:24, Info CSI 00000114 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:29, Info CSI 00000128 [SR] Verify complete
2012-08-11 20:04:29, Info CSI 00000129 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:29, Info CSI 0000012a [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:33, Info CSI 0000012c [SR] Verify complete
2012-08-11 20:04:33, Info CSI 0000012d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:33, Info CSI 0000012e [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:44, Info CSI 00000130 [SR] Verify complete
2012-08-11 20:04:45, Info CSI 00000131 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:45, Info CSI 00000132 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:54, Info CSI 00000135 [SR] Verify complete
2012-08-11 20:04:54, Info CSI 00000136 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:54, Info CSI 00000137 [SR] Beginning Verify and Repair transaction
2012-08-11 20:04:58, Info CSI 00000139 [SR] Verify complete
2012-08-11 20:04:58, Info CSI 0000013a [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:04:58, Info CSI 0000013b [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:02, Info CSI 0000013d [SR] Verify complete
2012-08-11 20:05:02, Info CSI 0000013e [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:02, Info CSI 0000013f [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:05, Info CSI 00000141 [SR] Verify complete
2012-08-11 20:05:05, Info CSI 00000142 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:05, Info CSI 00000143 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:08, Info CSI 00000147 [SR] Verify complete
2012-08-11 20:05:08, Info CSI 00000148 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:08, Info CSI 00000149 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:18, Info CSI 0000014b [SR] Verify complete
2012-08-11 20:05:18, Info CSI 0000014c [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:18, Info CSI 0000014d [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:24, Info CSI 00000150 [SR] Verify complete
2012-08-11 20:05:24, Info CSI 00000151 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:24, Info CSI 00000152 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:28, Info CSI 00000154 [SR] Verify complete
2012-08-11 20:05:28, Info CSI 00000155 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:28, Info CSI 00000156 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:31, Info CSI 00000159 [SR] Verify complete
2012-08-11 20:05:32, Info CSI 0000015a [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:32, Info CSI 0000015b [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:37, Info CSI 0000015e [SR] Verify complete
2012-08-11 20:05:38, Info CSI 0000015f [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:38, Info CSI 00000160 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:43, Info CSI 00000162 [SR] Verify complete
2012-08-11 20:05:43, Info CSI 00000163 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:43, Info CSI 00000164 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:47, Info CSI 00000166 [SR] Verify complete
2012-08-11 20:05:47, Info CSI 00000167 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:47, Info CSI 00000168 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:51, Info CSI 0000016a [SR] Verify complete
2012-08-11 20:05:51, Info CSI 0000016b [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:51, Info CSI 0000016c [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:54, Info CSI 0000016f [SR] Verify complete
2012-08-11 20:05:55, Info CSI 00000170 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:55, Info CSI 00000171 [SR] Beginning Verify and Repair transaction
2012-08-11 20:05:59, Info CSI 00000173 [SR] Verify complete
2012-08-11 20:05:59, Info CSI 00000174 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:05:59, Info CSI 00000175 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:03, Info CSI 00000178 [SR] Verify complete
2012-08-11 20:06:04, Info CSI 00000179 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:04, Info CSI 0000017a [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:08, Info CSI 0000017c [SR] Verify complete
2012-08-11 20:06:09, Info CSI 0000017d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:09, Info CSI 0000017e [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:12, Info CSI 00000182 [SR] Verify complete
2012-08-11 20:06:13, Info CSI 00000183 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:13, Info CSI 00000184 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:17, Info CSI 00000186 [SR] Verify complete
2012-08-11 20:06:17, Info CSI 00000187 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:17, Info CSI 00000188 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:22, Info CSI 0000018b [SR] Verify complete
2012-08-11 20:06:22, Info CSI 0000018c [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:22, Info CSI 0000018d [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:26, Info CSI 0000018f [SR] Verify complete
2012-08-11 20:06:26, Info CSI 00000190 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:26, Info CSI 00000191 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:28, Info CSI 00000193 [SR] Verify complete
2012-08-11 20:06:28, Info CSI 00000194 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:28, Info CSI 00000195 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:31, Info CSI 00000197 [SR] Verify complete
2012-08-11 20:06:31, Info CSI 00000198 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:31, Info CSI 00000199 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:34, Info CSI 0000019b [SR] Verify complete
2012-08-11 20:06:34, Info CSI 0000019c [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:34, Info CSI 0000019d [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:39, Info CSI 0000019f [SR] Verify complete
2012-08-11 20:06:39, Info CSI 000001a0 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:39, Info CSI 000001a1 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:42, Info CSI 000001a3 [SR] Verify complete
2012-08-11 20:06:42, Info CSI 000001a4 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:42, Info CSI 000001a5 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:47, Info CSI 000001a7 [SR] Verify complete
2012-08-11 20:06:47, Info CSI 000001a8 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:47, Info CSI 000001a9 [SR] Beginning Verify and Repair transaction
2012-08-11 20:06:57, Info CSI 000001ab [SR] Verify complete
2012-08-11 20:06:58, Info CSI 000001ac [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:06:58, Info CSI 000001ad [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:16, Info CSI 000001af [SR] Verify complete
2012-08-11 20:07:16, Info CSI 000001b0 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:16, Info CSI 000001b1 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:20, Info CSI 000001b3 [SR] Verify complete
2012-08-11 20:07:20, Info CSI 000001b4 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:20, Info CSI 000001b5 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:22, Info CSI 000001b7 [SR] Verify complete
2012-08-11 20:07:22, Info CSI 000001b8 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:22, Info CSI 000001b9 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:24, Info CSI 000001bb [SR] Verify complete
2012-08-11 20:07:24, Info CSI 000001bc [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:24, Info CSI 000001bd [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:26, Info CSI 000001bf [SR] Verify complete
2012-08-11 20:07:26, Info CSI 000001c0 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:26, Info CSI 000001c1 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:30, Info CSI 000001c3 [SR] Verify complete
2012-08-11 20:07:30, Info CSI 000001c4 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:30, Info CSI 000001c5 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:35, Info CSI 000001cd [SR] Verify complete
2012-08-11 20:07:35, Info CSI 000001ce [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:35, Info CSI 000001cf [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:38, Info CSI 000001d1 [SR] Verify complete
2012-08-11 20:07:38, Info CSI 000001d2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:38, Info CSI 000001d3 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:41, Info CSI 000001d5 [SR] Verify complete
2012-08-11 20:07:41, Info CSI 000001d6 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:41, Info CSI 000001d7 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:45, Info CSI 000001d9 [SR] Verify complete
2012-08-11 20:07:45, Info CSI 000001da [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:45, Info CSI 000001db [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:49, Info CSI 000001dd [SR] Verify complete
2012-08-11 20:07:49, Info CSI 000001de [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:49, Info CSI 000001df [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:53, Info CSI 000001e2 [SR] Verify complete
2012-08-11 20:07:53, Info CSI 000001e3 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:53, Info CSI 000001e4 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:54, Info CSI 000001e6 [SR] Verify complete
2012-08-11 20:07:54, Info CSI 000001e7 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:54, Info CSI 000001e8 [SR] Beginning Verify and Repair transaction
2012-08-11 20:07:55, Info CSI 000001ea [SR] Verify complete
2012-08-11 20:07:55, Info CSI 000001eb [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:07:55, Info CSI 000001ec [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:01, Info CSI 000001f1 [SR] Verify complete
2012-08-11 20:08:02, Info CSI 000001f2 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:02, Info CSI 000001f3 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:07, Info CSI 000001f6 [SR] Verify complete
2012-08-11 20:08:08, Info CSI 000001f7 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:08, Info CSI 000001f8 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:11, Info CSI 000001fc [SR] Verify complete
2012-08-11 20:08:11, Info CSI 000001fd [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:11, Info CSI 000001fe [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:15, Info CSI 00000209 [SR] Verify complete
2012-08-11 20:08:16, Info CSI 0000020a [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:16, Info CSI 0000020b [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:20, Info CSI 00000212 [SR] Verify complete
2012-08-11 20:08:20, Info CSI 00000213 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:20, Info CSI 00000214 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:23, Info CSI 00000216 [SR] Verify complete
2012-08-11 20:08:24, Info CSI 00000217 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:24, Info CSI 00000218 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:26, Info CSI 0000021c [SR] Verify complete
2012-08-11 20:08:26, Info CSI 0000021d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:26, Info CSI 0000021e [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:29, Info CSI 00000220 [SR] Verify complete
2012-08-11 20:08:29, Info CSI 00000221 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:29, Info CSI 00000222 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:33, Info CSI 00000247 [SR] Verify complete
2012-08-11 20:08:33, Info CSI 00000248 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:33, Info CSI 00000249 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:36, Info CSI 0000024b [SR] Verify complete
2012-08-11 20:08:36, Info CSI 0000024c [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:36, Info CSI 0000024d [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:39, Info CSI 0000024f [SR] Verify complete
2012-08-11 20:08:39, Info CSI 00000250 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:39, Info CSI 00000251 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:40, Info CSI 00000253 [SR] Verify complete
2012-08-11 20:08:41, Info CSI 00000254 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:41, Info CSI 00000255 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:43, Info CSI 00000263 [SR] Verify complete
2012-08-11 20:08:43, Info CSI 00000264 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:43, Info CSI 00000265 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:46, Info CSI 00000267 [SR] Verify complete
2012-08-11 20:08:46, Info CSI 00000268 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:46, Info CSI 00000269 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:50, Info CSI 00000277 [SR] Verify complete
2012-08-11 20:08:50, Info CSI 00000278 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:50, Info CSI 00000279 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:51, Info CSI 0000027b [SR] Verify complete
2012-08-11 20:08:52, Info CSI 0000027c [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:52, Info CSI 0000027d [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:53, Info CSI 0000027f [SR] Verify complete
2012-08-11 20:08:53, Info CSI 00000280 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:53, Info CSI 00000281 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:56, Info CSI 00000283 [SR] Verify complete
2012-08-11 20:08:56, Info CSI 00000284 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:56, Info CSI 00000285 [SR] Beginning Verify and Repair transaction
2012-08-11 20:08:59, Info CSI 00000288 [SR] Verify complete
2012-08-11 20:08:59, Info CSI 00000289 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:08:59, Info CSI 0000028a [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:00, Info CSI 0000028c [SR] Verify complete
2012-08-11 20:09:00, Info CSI 0000028d [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:00, Info CSI 0000028e [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:04, Info CSI 00000290 [SR] Verify complete
2012-08-11 20:09:04, Info CSI 00000291 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:04, Info CSI 00000292 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:07, Info CSI 00000294 [SR] Verify complete
2012-08-11 20:09:07, Info CSI 00000295 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:07, Info CSI 00000296 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:10, Info CSI 00000298 [SR] Verify complete
2012-08-11 20:09:10, Info CSI 00000299 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:10, Info CSI 0000029a [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:16, Info CSI 000002b4 [SR] Verify complete
2012-08-11 20:09:16, Info CSI 000002b5 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:16, Info CSI 000002b6 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:24, Info CSI 000002b8 [SR] Verify complete
2012-08-11 20:09:24, Info CSI 000002b9 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:24, Info CSI 000002ba [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:27, Info CSI 000002bc [SR] Verify complete
2012-08-11 20:09:27, Info CSI 000002bd [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:27, Info CSI 000002be [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:29, Info CSI 000002c0 [SR] Verify complete
2012-08-11 20:09:29, Info CSI 000002c1 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:29, Info CSI 000002c2 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:31, Info CSI 000002c6 [SR] Verify complete
2012-08-11 20:09:31, Info CSI 000002c7 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:31, Info CSI 000002c8 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:34, Info CSI 000002ca [SR] Verify complete
2012-08-11 20:09:34, Info CSI 000002cb [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:34, Info CSI 000002cc [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:38, Info CSI 000002ce [SR] Verify complete
2012-08-11 20:09:38, Info CSI 000002cf [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:38, Info CSI 000002d0 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:40, Info CSI 000002d2 [SR] Verify complete
2012-08-11 20:09:40, Info CSI 000002d3 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:40, Info CSI 000002d4 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:43, Info CSI 000002d7 [SR] Verify complete
2012-08-11 20:09:43, Info CSI 000002d8 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:43, Info CSI 000002d9 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:45, Info CSI 000002db [SR] Verify complete
2012-08-11 20:09:45, Info CSI 000002dc [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:45, Info CSI 000002dd [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:48, Info CSI 000002df [SR] Verify complete
2012-08-11 20:09:48, Info CSI 000002e0 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:48, Info CSI 000002e1 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:51, Info CSI 000002e3 [SR] Verify complete
2012-08-11 20:09:51, Info CSI 000002e4 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:51, Info CSI 000002e5 [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:55, Info CSI 000002e8 [SR] Verify complete
2012-08-11 20:09:55, Info CSI 000002e9 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:55, Info CSI 000002ea [SR] Beginning Verify and Repair transaction
2012-08-11 20:09:59, Info CSI 000002ec [SR] Verify complete
2012-08-11 20:09:59, Info CSI 000002ed [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:09:59, Info CSI 000002ee [SR] Beginning Verify and Repair transaction
2012-08-11 20:10:02, Info CSI 000002f0 [SR] Verify complete
2012-08-11 20:10:02, Info CSI 000002f1 [SR] Verifying 100 (0x0000000000000064) components
2012-08-11 20:10:02, Info CSI 000002f2 [SR] Beginning Verify and Repair transaction
2012-08-11 20:10:06, Info CSI 000002f4 [SR] Verify complete
2012-08-11 20:10:06, Info CSI 000002f5 [SR] Verifying 59 (0x000000000000003b) components
2012-08-11 20:10:06, Info CSI 000002f6 [SR] Beginning Verify and Repair transaction
2012-08-11 20:10:07, Info CSI 000002f8 [SR] Verify complete
2012-08-11 20:10:07, Info CSI 000002f9 [SR] Repairing 1 components
2012-08-11 20:10:07, Info CSI 000002fa [SR] Beginning Verify and Repair transaction
2012-08-11 20:10:07, Info CSI 000002fc [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-08-11 20:10:07, Info CSI 000002fe [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-08-11 20:10:07, Info CSI 000002ff [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-08-11 20:10:07, Info CSI 00000302 [SR] Could not reproject corrupted file [ml:520{260},l:62{31}]"\??\C:\Windows\IME\IMESC5\DICTS"\[l:22{11}]"PINTLGB.IMD"; source file in store is also corrupted
2012-08-11 20:10:07, Info CSI 00000304 [SR] Repair complete
2012-08-11 20:10:07, Info CSI 00000305 [SR] Committing transaction
2012-08-11 20:10:08, Info CSI 00000309 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
  • 0

#34
CompCav

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This part will take some study so I may be awhile getting back to you. The malware is gone but the havoc it caused is not and some of what you have is new. We are in discussion for this issue and I will post later. :thumbsup:


Regards,

CompCav
  • 0

#35
cleftuppercut

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thank you so much. :)
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#36
CompCav

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Could you run this MSFixit next here please.

After the fixit is complete, please reboot the computer and try to update Microsoft Security Essentials.

Let me know the results.


Regards,

CompCav
  • 0

#37
cleftuppercut

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Ran Fixit and got the report below. I will do the reboot now and see if that helps.

Fixit results report:

Windows UpdatePublisher details

Issues found
Repair Windows Update componentsRepair Windows Update components
Repairing Windows Update components frequently resolves common Windows
Update errorsNot fixed
Windows Update components must be repairedSucceeded

Issues checked
Repair default Windows Update locationsRepair default Windows Update
locations
Change Windows Update locations to Windows default settingsChecked

Issues foundDetection details

6Repair Windows Update componentsNot fixed

Repairing Windows Update components frequently resolves common Windows
Update errors
Windows Update components must be repairedSucceeded

One or more Windows Update components are configured incorrectly


Issues checkedDetection details

6Repair default Windows Update locationsChecked

Change Windows Update locations to Windows default settings
Default Windows Update data locations have changedNot Run

The location where Windows Update stores data has changed and must
be repaired


Detection details

Collection information
Computer Name: BRYAN-PC
Windows Version:6.1
Architecture:amd64
Time:Sunday, August 12, 2012 6:12:03 PM

Publisher details

Windows Update
Resolve problems that prevent you from updating Windows.
Package Version:4.0.2.20110211
Publisher:Microsoft Corporation
  • 0

#38
cleftuppercut

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I restarted the system and then attempted to update the definitions for MSE, but got the same error as previously.
  • 0

#39
CompCav

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We need to replace the service key.

Please download the following .reg file and save it on your desktop.
Attached File  BITS.reg   6.14KB   30 downloads

Right click on the file and select merge.
After it merges please reboot the computer and try the update again.


If the update fails please run Farbar Services Scanner and post the FSS.txt it produces.
  • 0

#40
cleftuppercut

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Update failed, however, I am not sure if I properly merged the BITS file. Is there supposed to be some sort of notification that the merge is complete, or is it an almost instantanious process. I am worried that I may have restarted the computer before the BITS file was merged completely.

FSS log

Farbar Service Scanner Version: 06-08-2012
Ran by Bryan (administrator) on 12-08-2012 at 19:25:42
Running from "C:\Users\Bryan\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============
BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
  • 0

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#41
CompCav

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Download Windows Repair (all in one) from this site

Install the program then run

Posted Image

Go to step 3 and allow it to run SFC
Posted Image


On the start repairs tab click start
Posted Image

Select the following items and tick restart system when finished
Posted Image
  • 0

#42
cleftuppercut

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It says I ought to set a restore point and back up my registries before I do it. Have we already done that, or do I need to do it again? Also, in my version of windows repair (v1.8.0) there are two boxes under "Repair MSI (Windows Installer)" They are
"Repair Windows Snipping Tool"
And
"Repair .lnk (Shortcuts) File Association"
Should I have those two boxes checked as well?
  • 0

#43
CompCav

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It says I ought to set a restore point and back up my registries before I do it. Have we already done that, or do I need to do it again?

We already have it covered.

They are
"Repair Windows Snipping Tool"
And
"Repair .lnk (Shortcuts) File Association"

These do not need to be checked. :thumbsup:
  • 0

#44
cleftuppercut

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Windows Repair has finished and the computer has rebooted. What shall I do next?
  • 0

#45
CompCav

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Test for updates and if it does not post this:

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
  • 0






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