[Nickynoodles41]

Restart your computer and see if your audio driver is installed. Is there 12 files in the fffggg folder? Did you select update and then install from a list or specific location. Did you select folder fffggg?

No there are 11 files in that folder - yes and yes to the next two questions.

And, nothing happend when I double click install.exe

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I did the reboot also, which took ages, but it rolled back to the same that was there before?!

[Nickynoodles41]

I did the reboot also, which took ages, but it rolled back to the same that was there before?!

[MikeMason]

Ok I know what the problem is. I've looked into the files. Even though the website says the drivers are for Windows XP and 2000. It looks like the driver is for Windows 2000 only.

I will look for a Windows XP driver for you right now.

[Nickynoodles41]

aha I just was going to ask you that!! I looked into properties and it said 2000!! Wow, I'm getting better lol

[MikeMason]

Ok we'll try this one.

Download this file here http://www.filedropper.com/sp28818

Create a folder on your desktop called mikem. Drag the file you downloaded into the folder mikem. Extract the file into the folder.

Right click multimedia audio controller and click update driver software. Click install from a list or specific location. Click browse and select folder mikem.

If this is the right driver. Windows will install it for you automatically once you click ok.

Edited by MikeMason, 12 August 2012 - 06:45 AM.

[Nickynoodles41]

is it the VLC driver off that page mike?

[Nickynoodles41]

I installed SP28818.exe and then updated multimedia centre, then selected mikem but got cannot update because the necessary software was not available.

I have also tried opening SP28818 and running the programm direct but I get cannot find driver - try rebooting and starting again?

Edited by Nickynoodles41, 12 August 2012 - 07:27 AM.

[MikeMason]

Did you unzip SP28818.exe to the folder mikem? There should be about 55 files in the mikem folder.

When you select the folder you want Windows to look (Right click multimedia audio controller and click update driver software. Click install from a list or specific location. Click browse and select folder mikem).

If if wants you to be more specific. Select the folder SMAXWDM and then W2K_XP.

Edited by MikeMason, 12 August 2012 - 07:35 AM.

[Nickynoodles41]

Done all of that and selected the file W2K_XP but it still is saying cannot find the necessary software - I did unzip the files but if I double click on it now then it just goes into download

[rshaffer61]

Strange but I have a ideal.



OK then lets make sure the audio is enabled in the bios.
Reboot the system and at the first post screen tap the Del key normally and it should get you into the BIOS
In there find either the Advanced, Onboard or Integrated Peripherals areas.
Using the keyboard arrow keys scroll down to the Audio entry and make sure it is Enabled and if not then look at the bottom of the screen it will tell you how to adjust or modify the values to Enable it.
When done make sure to click F10 to Save and Exit with the setting.
You will then be asked to click Y to Verify the Save and Exit
The system will now reboot with the new settings saved.
Let me know if this helps.

[MikeMason]

Ok it would be worth trying SMAXWDM and then the SE folder instead. See if that works.

[MikeMason]

Just looked into the file I've just posted. It's the same driver as before .

Edited by MikeMason, 12 August 2012 - 07:59 AM.

[Nickynoodles41]

ok well, I've done the reboot and all audio was enabled anyway

[rshaffer61]

This is starting to look like a faulty sound chip now.
When you took it to the shop what exactly did they do?

[MikeMason]

I don't think it's faulty. He needs a SoundMAX ac97 driver. Everyone I've downloaded which states that it supports Windows XP. Only supports Windows 2000.

I've looked at drivers supplied by Intel and HP. They use the exact same files and drivers and both only support Windows 2000.