[yugie23]

VEW logs


Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 12/08/2012 10:54:40 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 13/08/2012 3:52:10 AM
Type: Warning Category: 0
Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig
WLAN AutoConfig service has successfully stopped.



Vino's Event Viewer v01c run on Windows 2008 in English
Report run at 12/08/2012 10:55:06 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Warning Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[Advertisements]

Squeaky clean! If there are no other problems then I think we can clean up now:


We need to cleanup System Restore:

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.



You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab if you go there it will remove itself and its logs.

To hide hidden files again (OTL may do it for you):

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
Seems to work best if Firefox is the default browser. You can also try Secunia PSI http://secunia.com/v...l/download_psi/ Same kind of info. You don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron

[RKinner]

Squeaky clean! If there are no other problems then I think we can clean up now:


We need to cleanup System Restore:

Copy the following:

:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.



You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab if you go there it will remove itself and its logs.

To hide hidden files again (OTL may do it for you):

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
Seems to work best if Firefox is the default browser. You can also try Secunia PSI http://secunia.com/v...l/download_psi/ Same kind of info. You don't need both.
If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: http://simple-adblock.com/
The free version only blocks 200 ads a day so another reason to use Firefox or Chrome.

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.


If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron

[RKinner]

In addition to the above:

Stick with Avast for a while and see how you like it. Some people object to the voice notification of updates. To turn it off, click on the Avast ball then on Settings. Then on Sounds and uncheck Automatic Updates OK. (It will still update it just won't tell you about in a loud voice in the middle of the night.)

They have also started using their info popup to try and get you to upgrade so I go into Settings, Popups and change the first two to 1 second.

The registration is good for 12-14 months then you will need to register again. They will, of course, try to talk you into buying the product but you can always register again for another year free.

[yugie23]

Thank You for the help! You are a lifesaver. Now on to the Windows 7 SP1 update problem. You have any advice on that concern or is that a topic for another forum?

[RKinner]

Have you tried the update lately? Before you do, see if you can clear the cbs log first:

it's at: c:\Windows\Logs\CBS\CBS.log but it is easiest to delete in Command Prompt:

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue. Type with an Enter after each line:

cd  \windows\logs\cbs

copy  cbs.log  cbs.old

del  cbs.log

If it won't let you that's OK.

Try your update then if it fails, go back into an elevated command prompt (like we just did) and do:

findstr  /c:"Error"  cbs.log  >  \junk.txt

I think that's the correct syntax.

Attach c:\junk.txt to your next post.

[yugie23]

First commands wouldn't allow me to delete, said was in use by another program. Attempted to install SP1, got same message after reboot. Box comes up stating "Installation was not successful"but directly below that is "The operation completed successfully" if I click on details it states "Error: DS_S_SUCCESS(0x0)". The findstr command returned "FINDSTR: Cannot open cbs.log". I have tried stopping cryptographic services and windows update service, renaming SoftwareDistribution folder. Running the system readiness tool and installing the SP1 standalone to no avail.

Edited by yugie23, 12 August 2012 - 11:54 PM.

[RKinner]

Don't know why it won't let you del cbs.log. It deletes nicely on my win 7.

OOPS forgot to tell you to do this first:

cd  \windows\logs\cbs

then

findstr  /c:"Error"  cbs.log  >  \junk.txt

[yugie23]

junk.txt below:


2012-08-13 00:37:04, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SPReview. er=0x2
2012-08-13 00:37:04, Error CBS SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
2012-08-13 00:37:44, Info CBS SPI: Reviewing Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514. State: 4 Error: 0x0
2012-08-13 00:40:17, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 00:40:19, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 00:53:44, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-08-13 00:53:44, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2012-08-13 01:03:39, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:03:40, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:08:55, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:08:55, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:09:01, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:09:01, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:09:07, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:09:07, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:09:16, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:09:16, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:09:16, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:09:22, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:09:22, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:09:22, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:09:22, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:09:22, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Installed, selected: Default
2012-08-13 01:09:23, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:09:23, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:09:23, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:10:28, Error CBS SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
2012-08-13 01:10:32, Info CBS SPI: Self trust verification failed for C:\a891186b96ff441385\0f1bfccf96ef621878121377894b0a5e\SpError.dll. 0x57
2012-08-13 01:10:32, Info CBS SPI: Succeeded verifying trust on C:\a891186b96ff441385\0f1bfccf96ef621878121377894b0a5e\SpError.dll
2012-08-13 01:10:32, Info CBS SPI: Self trust verification failed for C:\Windows\System32\SpError.dll. 0x57
2012-08-13 01:10:32, Info CBS SPI: SPC CAT verification failed for C:\Windows\System32\SpError.dll. 0x800b0100
2012-08-13 01:10:33, Info CBS SPI: Succeeded verifying trust on C:\Windows\System32\SpError.dll
2012-08-13 01:10:33, Info CBS SPI: Loading SPError.dll contained at C:\a891186b96ff441385\0f1bfccf96ef621878121377894b0a5e\SpError.dll
2012-08-13 01:10:33, Error CBS SPI: (SPCVerifyTrust:1664)Failed to CryptCATAdminCalcHashFromFileHandle GLE=0x57
2012-08-13 01:10:33, Error CBS SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
2012-08-13 01:10:33, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:33, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:33, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:33, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:52, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:10:53, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-08-13 01:10:53, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2012-08-13 01:11:00, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:11:00, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:11:08, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:11:08, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:11:15, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:11:15, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:11:24, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:11:24, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:11:24, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:11:30, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-08-13 01:11:30, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2012-08-13 01:11:33, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:11:34, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:13:51, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SPReview. er=0x2
2012-08-13 01:13:51, Error CBS SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
2012-08-13 01:13:57, Info CBS SPI: Reviewing Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514. State: 4 Error: 0x0
2012-08-13 01:14:26, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-08-13 01:14:26, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2012-08-13 01:34:22, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:34:23, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:38:57, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:38:57, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:39:03, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:39:03, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:39:10, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:39:10, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:39:19, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:39:19, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:39:19, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:39:25, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7600.16385, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:39:25, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:39:25, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:39:25, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:39:25, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Installed, selected: Default
2012-08-13 01:39:26, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:39:26, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:39:26, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:40:26, Error CBS SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
2012-08-13 01:40:29, Info CBS SPI: Self trust verification failed for C:\387c53d2b2a1d523bb\1c6a5c838b297d96a58dec27e5\SpError.dll. 0x57
2012-08-13 01:40:29, Info CBS SPI: Succeeded verifying trust on C:\387c53d2b2a1d523bb\1c6a5c838b297d96a58dec27e5\SpError.dll
2012-08-13 01:40:29, Info CBS SPI: Self trust verification failed for C:\Windows\System32\SpError.dll. 0x57
2012-08-13 01:40:29, Info CBS SPI: SPC CAT verification failed for C:\Windows\System32\SpError.dll. 0x800b0100
2012-08-13 01:40:29, Info CBS SPI: Succeeded verifying trust on C:\Windows\System32\SpError.dll
2012-08-13 01:40:29, Info CBS SPI: Loading SPError.dll contained at C:\387c53d2b2a1d523bb\1c6a5c838b297d96a58dec27e5\SpError.dll
2012-08-13 01:40:30, Error CBS SPI: (SPCVerifyTrust:1664)Failed to CryptCATAdminCalcHashFromFileHandle GLE=0x57
2012-08-13 01:40:30, Error CBS SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
2012-08-13 01:40:30, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:30, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:30, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:30, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:48, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2012-08-13 01:40:49, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-08-13 01:40:49, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2012-08-13 01:40:56, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:40:57, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:41:03, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:41:03, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:41:11, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:41:11, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:41:20, Info CBS Appl: DetectUpdate, Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Remote Parent: IIS-HttpErrors, Intended State: Staged
2012-08-13 01:41:20, Info CBS Appl: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, Applicable: NeedsParent, Disposition: Staged
2012-08-13 01:41:20, Info CBS Plan: Package: Microsoft-Windows-IIS-WebServer-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514, Update: IIS-HttpErrors, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Staged, selected: Default
2012-08-13 01:41:27, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-08-13 01:41:27, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2012-08-13 01:41:29, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:41:30, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:42:20, Error CBS SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SPReview. er=0x2
2012-08-13 01:42:20, Error CBS SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
2012-08-13 01:42:27, Info CBS SPI: Reviewing Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514. State: 4 Error: 0x0
2012-08-13 01:45:21, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:45:23, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
2012-08-13 01:51:26, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-08-13 01:51:26, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002

[RKinner]

I'd start method 4 on http://support.micro....com/kb/2509997

Then go on down the list and see if any of them help.

[yugie23]

blah, I don't want SP1 that bad. Don't really want to reinstall Windows at the moment. I've thrown everything out there I could find at it and it still gives the update error, just on SP1. All other updates are fine. It no longer has a virus, and I thank you for the help. I'm throwing in the towel on the SP1 problem. May come back to it later.