My daughters laptop(old unit with 64 mb ram,win98se) had a bit of a freakout the other day when she tried to start it and do her homework. It took over fifteen minutes starting up but just never completed the process. The hard disk was making all the normal sounds etc.I suggested she turn it off and try restarting..this brought up an eroor saying it couldnt find C drive.
I then shut it down and tried to restart it but scandisk wanted to do its thing after improper shutdown so I let it. It took three days to complete it and found many bad sectors on the hard drive and apparently fixed them. The problem I have now is that when I start windows it does load..but I get the desktop with no icons, startbutton, taskbar...anything..just her wallpaper. If I cntrl/alt/del there is nothing running in processes at all and thats the only way (apart from turning it off at the switch) that I can shut it down
I can access the bios and the menu for cmmd prompt etc but thats all..I have tried using a boot disk but it doesnt seem to recognise the floppy or cd drives. Is it possible to reinstall windows on this pc?
Im not sure how to format the hard drive for a complete reinstall and need a bit of guidance.