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Very high ping


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#1
snooplove

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Hi G2G.I want to make a question because i was wondering if that's normal.Whenever i play a game (most noticeable) or even when browsing the internet and another pc in my network is browsing the internet i get in game like 300-700 ping but when each computer is the only one using the internet the ping is always lower than 60.If it is not normal what can i do to fix it or if it is normal is there anyway to reduce the ping?

We are talking about a home network most times are two pc in the internet but sometimes 3.
If i need to say something more please post what info you need and i will tell you.

Thank You
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#2
snooplove

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any help?
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#3
snooplove

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One more thing i noticed.when i try to find for solutions even when i have internet i get this message

your computer seems to be correctly configured but the device or resource is not responding.

can someone help?
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#4
Troy

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Hello, what device is it that isn't responding?

How are you connecting to the modem/router, wired or wireless? It sounds like there is some sort of traffic prioritising configured on the modem/router and when other computers are on the network yours comes after the others.
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#5
snooplove

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As the error says DNS server is not responding..my router is working fine and i can connect to internet

i can connect both ways but i connect only wired (Wireless is closed)

Btw i did a Speedtest yesterday and my speed from 7+ mbps has gone 1,70 maximum.I think i must contact ISP
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#6
Troy

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Good idea, perhaps the ISP support may be able to give you some ideas. Let me know how you go.
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#7
snooplove

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Well there was a mistake and the speed i was given was to low than the one i was buying..this happened last week cause of some changes in the company..anyway now it is fine and when someone else gets i nthe internet i have no problem.But the DNS server not responding i still get it and i don't know what is causing it..Maybe i sould let it as it is cause i don't have any other problem?
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#8
Troy

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What DNS server settings are you using? Have you tried changing them?
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#9
snooplove

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Actually i have to admit i don't know exactly what is DNS server.But whenever i reset router i do the same things from the day i took it...i just go into my router's ip and write my username and password..It restarts and all it is ok
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#10
Troy

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If the DNS settings in the modem are automatic and you aren't manually configuring them, your modem will be using the ISP DNS servers.

And if you reset your modem to defaults and things start working OK for a while, I'd be tempted to think the modem needs replacing. How old is the modem?
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#11
snooplove

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3 months max.my old modem was broken because i had lag spikes and i changed it
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#12
Troy

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Oh that's very interesting, so you've previously replaced the modem however the issue still continues?

Perhaps it's time to try configuring your modem to use a different DNS server then, such as Google DNS or OpenDNS. They are free to the public:

Google DNS
https://developers.g...eed/public-dns/

OpenDNS
https://www.opendns.com/

Choose one, configure your modem to use the settings and report back.
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#13
snooplove

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Thanks.I used google dns and now works fine.
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#14
Troy

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Fantastic, great result. I also would be tempted to report it to your ISP support, sounds like they need to fix up their own DNS servers.
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