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Trojan malware redirect with microsoft security error


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#1
The cove

The cove

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Hello,

Over this past weekend (as best I can tell) some malware, trojan must have been downloaded. I was running microsoft security essentials (I used to use avast, but was told not to run 2 virus programs at the same time) but this morning I was getting redirects while on google. I looked at the microsoft security, but now it was red ( not running) and when I tried to run it it said the service stopped and upon trying to start gave me a error message. I have not been able to get microsoft security working again.

I then reactivated avast and immediately got several malware and trojan alerts. Avast is indicating that the system is now secure, (moved to chest) but I get popups every 20 seconds with the same messages win32 malware -gen as well as win32 sirefef-ahf

I also ran malwarebytes anti malware and it found 5 items which were quarantined. I then ran the OTL and am attaching the results as well, in the hopes that someone can help me get this fixed.

Thank you in advance for your help.


Files Detected: 5
C:\Users\frys\AppData\Local\Temp\124kkk290347.exe (Trojan.Agent.BRVGen) -> Quarantined and deleted successfully.
C:\Users\frys\AppData\Local\Temp\mor.exe (Trojan.Happili) -> Quarantined and deleted successfully.
C:\Windows\Installer\{ef16fbd9-1367-028d-4d96-919f69613111}\n (Rootkit.0Access) -> Quarantined and deleted successfully.
C:\Windows\Installer\{ef16fbd9-1367-028d-4d96-919f69613111}\U\[email protected] (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.
C:\Windows\Installer\{ef16fbd9-1367-028d-4d96-919f69613111}\U\[email protected] (Rootkit.0Access) -> Quarantined and deleted successfully.


OTL Extras logfile created on: 8/13/2012 4:03:19 PM - Run 1
OTL by OldTimer - Version 3.2.57.0 Folder = C:\Users\frys\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

5.74 Gb Total Physical Memory | 3.70 Gb Available Physical Memory | 64.41% Memory free
11.48 Gb Paging File | 9.10 Gb Available in Paging File | 79.26% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 920.06 Gb Total Space | 787.90 Gb Free Space | 85.64% Space Free | Partition Type: NTFS
Drive D: | 11.35 Gb Total Space | 1.37 Gb Free Space | 12.08% Space Free | Partition Type: NTFS
Drive J: | 7.53 Gb Total Space | 1.55 Gb Free Space | 20.60% Space Free | Partition Type: FAT32

Computer Name: TLC-MAIN | User Name: frys | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{07EEE598-5F21-4B57-B40B-46592625B3D9}" = Zune Language Pack (PTB)
"{26A24AE4-039D-4CA4-87B4-2F86416021FF}" = Java™ 6 Update 21 (64-bit)
"{2A9DFFD8-4E09-4B91-B957-454805B0D7C4}" = Zune Language Pack (CHS)
"{3589A659-F732-4E65-A89A-5438C332E59D}" = Zune Language Pack (ELL)
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{51C839E1-2BE4-4E77-A1BA-CCEA5DAFA741}" = Zune Language Pack (KOR)
"{5737101A-27C4-408A-8A57-D1DC78DF84B4}" = 64 Bit HP CIO Components Installer
"{57C51D56-B287-4C11-9192-EC3C46EF76A4}" = Zune Language Pack (RUS)
"{5B08AF35-B699-4A44-BB89-3E51E70611E8}" = HP MediaSmart SmartMenu
"{5C93E291-A1CC-4E51-85C6-E194209FCDB4}" = Zune Language Pack (PTG)
"{5DEFD397-4012-46C3-B6DA-E8013E660772}" = Zune Language Pack (NOR)
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6740BCB0-5863-47F4-80F4-44F394DE4FE2}" = Zune Language Pack (NLD)
"{6B33492E-FBBC-4EC3-8738-09E16E395A10}" = Zune Language Pack (ESP)
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{6EB931CD-A7DA-4A44-B74A-89C8EB50086F}" = Zune Language Pack (SVE)
"{76BA306B-2AA0-47C0-AB6B-F313AB56C136}" = Zune Language Pack (MSL)
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{8960A0A1-BB5A-479E-92CF-65AB9D684B43}" = Zune Language Pack (PLK)
"{8B112338-2B08-4851-AF84-E7CAD74CEB32}" = Zune Language Pack (DAN)
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{92ECE3F9-591E-4C12-8A62-B9FCE38BF646}" = Zune Language Pack (IND)
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9ACF3FDB-C8E6-444C-8C64-13A221F7BFFD}" = Microsoft SQL Server Native Client
"{9B48B0AC-C813-4174-9042-476A887592C7}" = Windows Live ID Sign-in Assistant
"{9B75648B-6C30-4A0D-9DE6-0D09D20AF5A5}" = Zune
"{9C98CA38-4C1A-4AC8-B55C-169497C8826B}" = Apple Mobile Device Support
"{9CD0F7D3-B67F-4BF8-8784-D73AD229FF1E}" = iTunes
"{9D046B26-7978-47CD-91E6-AC3C1DFBC3D0}" = Microsoft Security Client
"{A5A53EA8-A11E-49F0-BDF5-AE536426A31A}" = Zune Language Pack (CHT)
"{A8F2E50B-86E2-4D96-9BD2-9758BCC6F9B3}" = Zune Language Pack (CSY)
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B4870774-5F3A-46D9-9DFE-06FB5599E26B}" = Zune Language Pack (FIN)
"{B636C9B9-A3F2-4DCE-ADCC-72E095018385}" = Microsoft SQL Server VSS Writer
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{BE236D9A-52EC-4A17-82DA-84B5EAD31E3E}" = Zune Language Pack (DEU)
"{C5D37FFA-7483-410B-982B-91E93FD3B7DA}" = Zune Language Pack (ITA)
"{C68D33B1-0204-4EBE-BC45-A6E432B1D13A}" = Zune Language Pack (FRA)
"{C6BE19C6-B102-4038-B2A6-1C313872DBB4}" = Zune Language Pack (HUN)
"{C92556F2-4950-48CF-ABA3-F0026B05BCE8}" = Microsoft SQL Server 2005 Backward compatibility
"{D8A781C9-3892-4E2E-9320-480CF896CFBB}" = Zune Language Pack (JPN)
"{F2CB8C3C-9C9E-4FAB-9067-655601C5F748}" = Windows Mobile Device Updater Component
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"CCleaner" = CCleaner
"KLiteCodecPack64_is1" = K-Lite Codec Pack (64-bit) v4.6.0
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"PC-Doctor for Windows" = Hardware Diagnostic Tools
"Zune" = Zune

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{06A9E630-DBA6-4D92-9DE7-A235AA6496C7}" = QuickBooks
"{0700E22B-A422-40A5-BD20-04BF618CA0F9}" = QuickBooks Pro 2010
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{120262A6-7A4B-4889-AE85-F5E5688D3683}" = Roxio CinemaNow 2.0
"{123DE6D6-9566-4777-AC81-E6D86FFA95DA}" = HL-4570CDW
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{1896E712-2B3D-45eb-BCE9-542742A51032}" = PictureMover
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F31434A-3C68-41D4-8F79-CD10744C5C5A}" = MailWasherPro
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java™ 6 Update 26
"{2A033A00-FE0D-4609-B0E8-2C49CC494FC8}" = WorldShip
"{2AFFFDD7-ED85-4A90-8C52-5DA9EBDC9B8F}" = Microsoft SQL Server 2005 Express Edition (UPSWSDBSERVER)
"{2EA870FA-585F-4187-903D-CB9FFD21E2E0}" = DHTML Editing Component
"{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"{33035862-543C-4405-9CC6-08593CF2C25F}" = ReportServer
"{35021DFB-F9CA-402A-89A2-47F91E506465}" = HP MediaSmart/TouchSmart Netflix
"{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime
"{390160B4-D276-4A04-8002-8D3101A0D367}" = UPSICC
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor
"{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = Recovery Manager
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4AE3EAC8-FAD9-4ECC-A339-BBAD8C72DE71}" = UPSDB
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}" = Microsoft SQL Server Setup Support Files (English)
"{56B59C2A-EFB8-44AC-88F5-3280171E4522}" = PolicyManager
"{5AE59A84-B2F3-42CC-A246-5AF80F6EE770}" = Reconciler
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{68AF09E3-1167-4771-903C-CCCDCF7E171C}" = NRF
"{698AC01B-DF0C-4BCE-940C-EB29AD23A560}" = Stamps.com
"{6C122441-1861-4CD7-B1C5-A163A6984E12}" = CinemaNow Media Manager
"{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}" = HP MediaSmart Photo
"{6F6D8BC6-CE36-493B-996F-04CD8CCC35A8}" = Bing Bar
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{8927E07C-97F7-4A54-88FB-D976F50DD46E}" = Turbo Lister 2
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C5BD501-AD5D-4A75-9321-076509B438FC}" = WebHelp
"{8FB53850-246A-3507-8ADE-0060093FFEA6}" = Visual Studio Tools for the Office system 3.0 Runtime
"{8FC4F1DD-F7FD-4766-804D-3C8FF1D309B0}" = Ralink RT2860 Wireless LAN Card
"{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MediaSmart CinemaNow 2.0
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}" = HP MediaSmart Music
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95749C5B-BC37-41E3-8D39-EEF4C21A2825}" = CCC
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A0BBF7AB-2F47-47DC-BB02-4C826F2BC73B}" = IBM Lotus Forms Viewer 3.0
"{A5763105-D1D5-4862-A3FE-EC058F9AA73E}" = ICCHelp
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.3)
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B60DCA15-56A3-4D2D-8747-22CF7D7B588B}" = HP Support Assistant
"{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
"{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}" = HP Support Information
"{BC728F95-2D3F-4D05-9E1E-F2A3CEBF3FE8}" = FormsComponent
"{C23415D8-FE94-4F52-B5C4-0FFA2202C6D9}" = UPSVCMM
"{C30E30A6-0AB5-470A-AB67-D322938F5429}" = SupportUtility
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C9D43B38-34AD-4EC2-B696-46F42D49D174}" = MSIChecker
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CD95F661-A5C4-44F5-A6AA-ECDD91C240C0}" = WinZip 15.0
"{CF2962CB-E3E7-4AA5-B6CE-EE59A600ECBE}" = UnifiedPrinting
"{D12E3E7F-1B13-4933-A915-16C7DD37A095}" = HP MediaSmart Video
"{D36DD326-7280-11D8-97C8-000129760CBE}" = PhotoNow!
"{D44E7219-947E-4F1B-830E-66EF11ACC543}" = NA1Messenger
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{DB2C58E0-6284-4B48-97F2-22A980B6360B}" = System
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{DE77FE3F-A33D-499A-87AD-5FC406617B40}" = HP Update
"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
"{E358CC1E-4953-4E27-ADEB-8B27D8BBC20E}" = UPSlinkHTTP
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{EA9629DA-5715-48BA-B054-28169702B176}" = FOSS
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F5C7FD70-2C0A-401E-95E9-916363567DDA}" = HP Setup
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"{FA8BFB25-BF48-4F8B-8859-B30810745190}" = LightScribe System Software
"{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"avast" = avast! Free Antivirus
"ENTERPRISE" = Microsoft Office Enterprise 2007
"FileZilla Client" = FileZilla Client 3.5.3
"Google Chrome" = Google Chrome
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = Movie Theme Pack for HP MediaSmart Video
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}" = HP MediaSmart Photo
"InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}" = HP MediaSmart Music
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}" = HP MediaSmart Video
"InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}" = PhotoNow!
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}" = DVD Menu Pack for HP MediaSmart Video
"MailWasher Free_is1" = MailWasher Free 6.5.4
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.62.0.1300
"Microsoft SQL Server 2005" = Microsoft SQL Server 2005
"Microsoft Visual Studio 2005 Tools for Office Runtime" = Microsoft Visual Studio 2005 Tools for Office Runtime
"Mozilla Firefox 14.0.1 (x86 en-US)" = Mozilla Firefox 14.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"My HP Game Console" = HP Game Console
"Stamps.com" = Stamps.com
"UPS WorldShip" = UPS WorldShip
"Visual Studio Tools for the Office system 3.0 Runtime" = Visual Studio Tools for the Office system 3.0 Runtime
"WildTangent hp Master Uninstall" = HP Games
"WinGimp-2.0_is1" = GIMP 2.6.11
"WinLiveSuite_Wave3" = Windows Live Essentials
"WinRAR archiver" = WinRAR 4.00 (32-bit)
"WT082122" = Blackhawk Striker 2
"WT082124" = Blasterball 3
"WT082133" = Dora's Carnival Adventure
"WT082141" = FATE
"WT082168" = Penguins!
"WT082170" = Plants vs. Zombies
"WT082171" = Poker Superstars III
"WT082172" = Polar Bowler
"WT082173" = Polar Golfer
"WT082188" = Virtual Families
"WT082189" = Wheel of Fortune 2
"WT082192" = Bejeweled 2 Deluxe
"WT082200" = Chuzzle Deluxe
"WT082241" = Virtual Villagers - The Secret City
"WT082396" = Diner Dash 2 Restaurant Rescue
"WT082438" = Build-a-lot 2
"WT082442" = Faerie Solitaire
"WT082443" = Jewel Quest 3
"WT082456" = Mystery P.I. - The New York Fortune
"WT082463" = Zuma's Revenge
"WT082468" = Jewel Quest Solitaire 2
"WT083477" = Cake Mania
"WT083484" = Escape Rosecliff Island
"WT083491" = TextTwist 2

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"43D873A11E3E6E1C1E31A5977B81928A57E00AD6" = eBay Excel Add-in
"HuluDesktop" = Hulu Desktop

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 8/13/2012 6:59:38 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0xce0 Faulting application
start time: 0x01cd79a750ad8f23 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: 8e5d8518-e59a-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:00:38 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x1440 Faulting application
start time: 0x01cd79a7747ec8e5 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: b23834de-e59a-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:01:38 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x10e4 Faulting application
start time: 0x01cd79a798599fbb Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: d60995b1-e59a-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:02:38 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0xee4 Faulting application
start time: 0x01cd79a7bc2bc3e1 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: f9e3a934-e59a-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:03:38 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x1658 Faulting application
start time: 0x01cd79a7e004ed01 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: 1db494d6-e59b-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:04:39 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x14c0 Faulting application
start time: 0x01cd79a803d64dd4 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: 418f449b-e59b-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:05:39 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x1214 Faulting application
start time: 0x01cd79a827b03a47 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: 6560092c-e59b-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:06:39 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x1410 Faulting application
start time: 0x01cd79a84b819b1a Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: 893ab8f2-e59b-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:07:39 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x1464 Faulting application
start time: 0x01cd79a86f5c4ae0 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: ad0c8ef7-e59b-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:08:39 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x324 Faulting application
start time: 0x01cd79a8932ee437 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: d0ea9a29-e59b-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:09:39 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0x14d4 Faulting application
start time: 0x01cd79a8b70cc859 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: f4bd3380-e59b-11e1-856f-6c626d00adcc

Error - 8/13/2012 7:10:39 PM | Computer Name = TLC-MAIN | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception
code: 0xc0000005 Fault offset: 0x7333c9f1 Faulting process id: 0xf44 Faulting application
start time: 0x01cd79a8dae57c47 Faulting application path: C:\Windows\SysWOW64\svchost.exe
Faulting
module path: unknown Report Id: 18a020c5-e59c-11e1-856f-6c626d00adcc

[ Hewlett-Packard Events ]
Error - 3/6/2012 10:16:15 PM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 3/14/2012 11:23:45 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 3/21/2012 12:03:50 PM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 3/28/2012 11:10:57 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 4/4/2012 11:28:42 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 4/11/2012 11:05:19 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 4/11/2012 11:05:32 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Object reference not set to an instance of an object. Configurator

at Configurator.ConfiguratorClass.loadXML() at Configurator.ConfiguratorClass..ctor(Boolean
loadxml) at HPSFConfigReader.ConfigHelper..ctor() at HPAssistant.csSettings.loadApplicationResources(Boolean
isOnAppLoad)

Error - 4/18/2012 10:56:05 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 4/25/2012 11:07:05 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

Error - 5/16/2012 11:07:48 AM | Computer Name = TLC-MAIN | Source = Hewlett-Packard | ID = 0
Description = en-US Could not find file 'C:\Program Files (x86)\Hewlett-Packard\HP
Support Framework\Logs\SystemInfoAA.xml'. mscorlib at System.IO.__Error.WinIOError(Int32
errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode
mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32
bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath,
Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode,
FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks,
Int32 bufferSize) at System.IO.StreamReader..ctor(String path, Encoding encoding)

at System.IO.File.ReadAllText(String path, Encoding encoding) at n.a()

[ Media Center Events ]
Error - 9/7/2010 5:50:41 AM | Computer Name = frys-HP | Source = MCUpdate | ID = 0
Description = 2:50:41 AM - Error connecting to the internet. 2:50:41 AM - Unable
to contact server..

Error - 9/8/2010 6:19:11 AM | Computer Name = frys-HP | Source = MCUpdate | ID = 0
Description = 3:19:11 AM - Error connecting to the internet. 3:19:11 AM - Unable
to contact server..

Error - 9/9/2010 8:28:51 AM | Computer Name = frys-HP | Source = MCUpdate | ID = 0
Description = 5:28:51 AM - Error connecting to the internet. 5:28:51 AM - Unable
to contact server..

Error - 9/10/2010 8:19:42 AM | Computer Name = frys-HP | Source = MCUpdate | ID = 0
Description = 5:19:42 AM - Error connecting to the internet. 5:19:42 AM - Unable
to contact server..

Error - 9/14/2010 11:12:13 AM | Computer Name = TLC-MAIN | Source = MCUpdate | ID = 0
Description = 8:12:05 AM - Error connecting to the internet. 8:12:05 AM - Unable
to contact server..

Error - 10/1/2010 11:34:24 AM | Computer Name = TLC-MAIN | Source = MCUpdate | ID = 0
Description = 8:34:21 AM - Error connecting to the internet. 8:34:21 AM - Unable
to contact server..

Error - 10/16/2010 4:33:26 PM | Computer Name = TLC-MAIN | Source = MCUpdate | ID = 0
Description = 1:33:26 PM - Error connecting to the internet. 1:33:26 PM - Unable
to contact server..

Error - 10/18/2010 11:18:45 AM | Computer Name = TLC-MAIN | Source = MCUpdate | ID = 0
Description = 8:18:41 AM - Error connecting to the internet. 8:18:41 AM - Unable
to contact server..

Error - 10/28/2010 11:45:18 AM | Computer Name = TLC-MAIN | Source = MCUpdate | ID = 0
Description = 8:45:15 AM - Error connecting to the internet. 8:45:15 AM - Unable
to contact server..

Error - 11/9/2010 12:35:41 PM | Computer Name = TLC-MAIN | Source = MCUpdate | ID = 0
Description = 8:35:36 AM - Error connecting to the internet. 8:35:36 AM - Unable
to contact server..

[ OSession Events ]
Error - 1/27/2012 8:30:20 PM | Computer Name = TLC-MAIN | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
12.0.6524.5003, Microsoft Office Version: 12.0.6215.1000. This session lasted 1465
seconds with 300 seconds of active time. This session ended with a crash.

Error - 4/9/2012 11:56:27 AM | Computer Name = TLC-MAIN | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6607.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 19
seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 8/13/2012 12:06:00 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7023
Description = The Function Discovery Resource Publication service terminated with
the following error: %%-2147024891

Error - 8/13/2012 12:06:13 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7001
Description = The HomeGroup Provider service depends on the Function Discovery Resource
Publication service which failed to start because of the following error: %%-2147024891

Error - 8/13/2012 2:57:19 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7023
Description = The Function Discovery Resource Publication service terminated with
the following error: %%-2147024891

Error - 8/13/2012 2:57:37 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7001
Description = The HomeGroup Provider service depends on the Function Discovery Resource
Publication service which failed to start because of the following error: %%-2147024891

Error - 8/13/2012 2:58:37 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the SeaPort
service to connect.

Error - 8/13/2012 2:58:37 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7000
Description = The SeaPort service failed to start due to the following error: %%1053

Error - 8/13/2012 5:20:13 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7023
Description = The Function Discovery Resource Publication service terminated with
the following error: %%-2147024891

Error - 8/13/2012 5:20:42 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7009
Description = A timeout was reached (30000 milliseconds) while waiting for the Windows
Presentation Foundation Font Cache 3.0.0.0 service to connect.

Error - 8/13/2012 5:20:42 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7000
Description = The Windows Presentation Foundation Font Cache 3.0.0.0 service failed
to start due to the following error: %%1053

Error - 8/13/2012 5:20:42 PM | Computer Name = TLC-MAIN | Source = Service Control Manager | ID = 7001
Description = The HomeGroup Provider service depends on the Function Discovery Resource
Publication service which failed to start because of the following error: %%-2147024891


< End of report >
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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,011 posts
  • MVP
Somehow you got overlooked. I expect because you posted the Extras log and not the OTL log. If you still need help:


Copy the text in the code box:

DRIVES
nnetsvcs
%SYSTEMDRIVE%\*.exe
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%SYSTEMDRIVE%\*.exe
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
/md5start
pnrpnsp.dll 
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
services.exe
atapi.sys
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
csrss.exe
PrintIsolationHost.exe
consrv.dll
/md5stop
%systemroot%\*. /mp /s
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
CREATERESTOREPOINT

Run OTL (Vista or Win 7 => right click and Run As Administrator)

Paste (Ctrl + v) the copied text in the box where it says Custom Scan/Fixes

Select the All option in the Extra Registry group then Run Scan.

You should get two logs. Please copy and paste both of them.


Ron
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