Black Screen-No cursor
Posted 16 August 2012 - 11:22 AM
Posted 17 August 2012 - 10:23 AM
The first question is - as the laptop been dropped or somehow subjected to a jolt, or has liquid been spilt on the keypad.
Secondly what happened immediately before it would not boot to Windows, by that I mean, was it on battery ONLY for instance and the battery failed.
Did it shut down without warning or was a message displayed., or any event of note.
Try first, keying Fn and F12 see if that produces any different result.
Is the HDD led lighting
I know you say you have removed the battery and pressed the ON/OFF power button.
If you have not done it this way - please do
Remove battery and disconnect power
HOLD DOWN for a full 20 seconds the power button.
Reconnect POWER ONLY
and finally how old is the laptop as that model was first launched in Feb 2011
Posted 29 August 2012 - 01:04 PM
You asked for help and a reply was made the following day
Your comment here
Any assistance you can provide would be gratefully appreciated.
we would appreciate an update as to what progress you made.
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