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mac checks 'work offline' ; lose web access!

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A non techie lady is lost... I have used Macs for years but my 5 yr old Macbook 'checks' work offline.. and then I can't get on the internet. It tells me to check network - and I still haven't a clue. If you know the answer to this, have patience explaining this (simply), I would truly love to hear from you!

Looking for a Mac Angel and hope s/he hears my prayer for help..... thanks! Jolie

HOw do I find out my question has been answered?
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